KK
Kristina Koić
Aug 23, 2026
I had a truly wonderful experience at the Marc Jacobs store on Oxford Street. ❤️
I would especially like to praise the lovely sales assistant and his colleague, who were incredibly kind, helpful and professional. From the very beginning, they were friendly, cheerful and genuinely willing to help. They explained everything to us clearly and patiently, making us feel welcome and valued throughout our visit.
It’s such a pleasure to experience this level of kindness and professionalism. Thank you for making our visit such a wonderful experience. We will definitely be happy to come back! ❤️✨
DV
Dufour Vincent
Aug 8, 2026
super accueil, vendeuse trop sympathique
rayon heaven au top (petit réconfort depuis que la vrai boutique ait malheureusement fermé… cela est très dommage ! il faudrait penser à la réouvrir 🫣)
BG
Barbara Gasparini
Aug 7, 2026
volevo fare i complimenti a Randy del negozio di Regent street a Londra per la disponibilità e la gentilezza. Mi ha risolto il problema di far avere a mia figlia il suo regalo di compleanno nonostante abitiamo in due città diverse, aiutandomi passo passo con l'acquisto on line.
grazie Randy
Such a cute, refreshing space. Erin was amazing, so friendly and helpful even at closing time. Love what I got
JR
Justin Reigate
Jun 14, 2026
For my birthday , I received a marc jacob's bag , i took it into the marc Jacob's london store because the day before my birthday my fair baby Had gone over the rainbow bridge 😢 I had seen online they can personalise your bag , they was so friendly and kind and without any hesitation they was happy to help, and now I have my fur baby's name on my bag and everywhere I go i have a little reminder of her , a little thing to most people but to me it meant the world !!! A massive thank you to all the staff for everything!!! customer service outstanding 👏 🩷