H.Samuel Stratford is located within Westfield Stratford City, one of East London’s leading shopping destinations, offering a convenient stop while visiting the area. With extensive on-site parking and excellent connections via tube, DLR, overground and bus routes, the store is easy to reach from across London. Inside, you’ll find a dynamic selection of men’s and women’s watches from brands including Garmin, Versus, Hugo Boss and Victorinox, alongside a jewellery range suited to both everyday wear and special occasions. Diamond collections include Forever Diamond, Perfect Fit and Princessa. Services such as repairs, valuations, personalisation and ear piercing are available, supported by expert in-store advice.
Explore offerings from H. Samuel on 111 The Gallery in London, with popular repair & care services offsite available at this location.
Services
13 items
Repair & Care Services Offsite
Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.
Off-site jewellery and watch engraving available in any store from £30 for our items or yours, sent to our Jewellery Quarter service centre with a 10 working day turnaround.
Discover our exquisite collection of diamond rings, thoughtfully crafted to celebrate life’s most meaningful moments. Each ring features carefully selected diamonds, chosen for their brilliance, clarity, and enduring sparkle, set in high-quality materials for lasting elegance.
From classic solitaire styles that offer timeless sophistication to modern, intricate designs that make a statement, our range caters to every taste and occasion. Whether you are searching for the perfect engagement ring, a meaningful gift, or a luxurious addition to your jewellery collection, you will find something truly special.
Available in premium metals including gold, white gold, and platinum, every ring is crafted with exceptional attention to detail and comfort. Designed to be worn and treasured every day, our diamond rings are a lasting symbol of love, commitment, and personal style, making every moment shine brighter. Visit us today to explore designs that perfectly suit you.
Celebrate your commitment with our beautifully crafted wedding rings, designed to symbolise lasting love and unity. Each ring is made with care and precision, using high-quality materials to ensure a timeless finish that can be worn and cherished every day.
Our collection features a variety of styles to suit every preference, from classic plain bands that offer understated elegance to more detailed designs with added texture or diamond accents for a touch of sparkle. Whether you prefer a traditional or contemporary look, our wedding rings are created to complement every love story.
Available in premium metals including gold, white gold, platinum, and more, each piece is designed for both comfort and durability. With exceptional craftsmanship and attention to detail, our wedding rings provide a meaningful and enduring symbol of your partnership, made to last a lifetime together.
Mark one of life’s most meaningful moments with our beautifully crafted engagement rings, designed to capture the essence of your unique love story. Each ring features carefully selected diamonds and high-quality materials, chosen for their brilliance, clarity, and lasting beauty.
Our collection includes timeless solitaire designs that highlight the natural sparkle of the diamond, as well as contemporary styles with intricate settings for a more distinctive look. Whether you prefer classic elegance or modern sophistication, there is a design to suit every style and personality.
Available in premium metals such as gold, white gold, and platinum, every engagement ring is crafted with exceptional attention to detail, ensuring both comfort and durability. Designed to be cherished for a lifetime, our engagement rings are a meaningful expression of love, commitment, and the beginning of your journey together.
Discover the beauty and versatility of our gold jewellery collection, expertly crafted to suit every style and occasion. Each piece is made using high-quality gold, offering a radiant finish that is both stylish and enduring.
Our range includes everything from delicate everyday pieces to bold statement designs, allowing you to express your personal style with ease. Whether you are looking for a thoughtful gift or a timeless addition to your own collection, our gold jewellery offers effortless elegance and lasting appeal
Available in a variety of finishes, including yellow gold, white gold, and rose gold, each piece is designed with attention to detail and comfort in mind. Combining classic craftsmanship with modern design, our gold jewellery is created to be worn, loved, and treasured for years to come, making every moment feel special and refined.
Provide your feedback on BizChatAdd care instructions for goldInclude layering tips for necklacesSuggest matching sets or combos
Discover our refined collection of watches, designed to combine timeless style with reliable performance. Each timepiece is carefully crafted using high-quality materials, offering both durability and a sophisticated finish that complements any look.
Our range includes classic designs for understated elegance, as well as contemporary styles for a modern edge. Whether you are searching for a statement accessory, a meaningful gift, or an everyday essential, our watches provide the perfect balance of function and fashion.
Featuring precision movements and thoughtfully designed details, every watch is created to ensure accuracy and comfort throughout the day. Available in a variety of finishes and styles to suit different tastes, our collection offers something for every occasion.
Designed to be worn and appreciated for years to come, our watches are a timeless addition to any collection, reflecting both personal style and enduring quality.
Stay connected in style with our innovative collection of smartwatches, designed to bring together advanced technology and sleek, modern design. Each smartwatch is crafted with quality materials and intuitive features, making it the perfect companion for both busy lifestyles and everyday wear.
Our range offers a variety of designs to suit different preferences, from minimalist styles to bold, contemporary looks. Whether you’re tracking your fitness, managing notifications, or simply enhancing your daily routine, our smartwatches deliver both functionality and convenience.
With features such as health monitoring, activity tracking, and seamless connectivity, each piece is designed to support your lifestyle while maintaining comfort and durability. Available in a selection of finishes and straps, our smartwatches allow you to personalise your look with ease.
Combining practicality with style, our smartwatches are a versatile addition to any collection, helping you stay on track while looking effortlessly refined.
Explore our beautiful collection of silver jewellery, designed to bring effortless elegance to every occasion. Crafted from high-quality silver, each piece offers a bright, polished finish that complements both casual and formal looks.
Our range includes timeless classics and modern designs, from delicate chains and bracelets to statement pieces that stand out. Whether you're searching for a thoughtful gift or a versatile addition to your own collection, silver jewellery offers understated sophistication and everyday wearability.
Designed with attention to detail and comfort, each piece is made to be worn and enjoyed regularly, while maintaining its shine and style. Perfect for layering or wearing alone, our silver jewellery allows you to express your personal style with ease.
Combining durability with refined design, our collection offers lasting beauty that can be treasured for years to come.
Discover our versatile collection of rings, designed to suit every occasion and personal style. Expertly crafted using high-quality materials, each piece offers a perfect balance of durability, comfort, and refined design.
Our range includes everything from simple, elegant bands to more detailed and eye-catching styles, allowing you to find the perfect ring for everyday wear or special moments. Whether you are celebrating a milestone, marking a meaningful occasion, or simply adding to your jewellery collection, our rings offer something for everyone.
Available in a variety of finishes and metals, each ring is thoughtfully designed with attention to detail, ensuring a comfortable fit and lasting beauty. Ideal for stacking or wearing alone, these pieces allow you to express your individuality with ease.
Combining timeless craftsmanship with modern style, our rings are made to be worn, enjoyed, and treasured for years to come.
Discover our collection of necklaces, designed to add effortless elegance to any outfit. Crafted from high-quality materials, each piece offers a perfect balance of style, durability, and everyday wearability.
From delicate chains for a subtle look to statement designs that stand out, our range suits both everyday styling and special occasions. Available in a variety of metals and finishes, there’s something to match every taste.
Thoughtfully designed for comfort and lasting beauty, our necklaces are ideal as meaningful gifts or as a timeless addition to your own jewellery collection, offering versatile style you can enjoy for years to come.
Explore our elegant collection of bracelets, designed to complement any look with ease. Crafted from high-quality materials, each piece offers a perfect blend of style, comfort, and durability.
Our range includes everything from delicate, understated designs for everyday wear to more eye-catching styles that make a statement. Whether you're searching for a meaningful gift or a versatile addition to your own jewellery collection, our bracelets offer timeless appeal.
Available in a variety of metals and finishes, each bracelet is thoughtfully designed to suit different tastes and occasions. Perfect for layering or wearing on its own, these pieces allow you to express your personal style effortlessly.
With careful attention to detail and lasting quality, our bracelets are made to be worn, enjoyed, and treasured for years to come.
Discover our beautiful collection of earrings, designed to add the perfect finishing touch to any look. Crafted from high-quality materials, each piece combines style, comfort, and durability for everyday wear or special occasions.
Our range includes everything from classic studs and elegant hoops to more detailed and statement designs, ensuring there is something to suit every taste and style. Whether you're looking for a subtle accessory or a bold piece to stand out, our earrings offer effortless versatility.
Available in a variety of metals and finishes, each pair is thoughtfully designed with attention to detail for a comfortable fit and lasting appeal. Perfect as a meaningful gift or a stylish addition to your own collection, our earrings bring timeless elegance you can enjoy for years to come.
Reviews
4.4
1,250 reviews
5 stars
990
4 stars
90
3 stars
32
2 stars13
1 star
125
AA
Abdul Ajayi
Jun 12, 2026
5.0
Excellent experience with my spouse, able to select perfect bands and wedding ring, absolutely satisfied.
All were made possible with the help of your staff members who are welcoming and ready to help and guide customers aright, especially ERTI. Erti was professional and I highly recommend him as ‘staff of the day’.
AS
Amerdeep Singh
Jun 3, 2026
5.0
I visited today to buy a nice watch as a birthday gift. Was attended to by Sima who far exceeded an experience I would have expected. She was attentive, knowledgeable, personable and made the whole experience perfect. She is an absolute asset to the company. Thank you to her once again
TK
T K
May 31, 2026
1.0
This is my honest review about my experience with H. Samuel.
Two weeks ago, I went to H. Samuel to give my Pandora bracelet to put an attachment chain and hook because my bracelet rubber was worn off and my bracelet keeps falling off.
The lady took my bracelet and gave me a receipt £43.
A few days later, I get a call from a the shop saying it will be £40 and told the repairs to proceed.
The following week, I get another phone call from H.Samuel saying “sorry the £40 was a mistake, it was mixed up with someone else repair price but the actual price will be £110”
I was so disappointed and told them to return my bracelet back!
All my effort and journey got me so furious 😡
I will never go back to them again for repairs it seems like the shops are jealous with each other because it’s not their jewellery.
How pathetic, petty and childish behaviour
Have some shame!
Learn to have some compassion and partnership rather than jealousy and resentment, Overall, Life is tough!
As humans we seek peace ✌🏼
KB
Kim B
May 29, 2026
1.0
Absolutely unacceptable experience at H. Samuel. I genuinely cannot believe a jewellery shop in this day and age has NO AIR CONDITIONING. The store was unbearably hot — it felt like standing in a greenhouse. Customers were visibly uncomfortable, staff looked exhausted, and instead of enjoying browsing, I was counting the seconds until I could leave.
For a company selling expensive jewellery and watches, you’d think basic customer comfort would matter. It’s honestly embarrassing. I don’t know how they expect people to spend money while sweating through their clothes. The heat completely ruined the experience and made the whole place feel cheap and poorly managed.
Management seriously needs to sort this out because it’s beyond ridiculous. I actually felt faint after being in there for only a short time. Won’t be returning anytime soon. 1 star.
DH
Donik Hoti
May 25, 2026
1.0
I honestly felt uncomfortable the entire time I was in this store. It was unbearably hot inside, it was close to 31 degrees, and instead of shopping, I was just trying to get out as quickly as possible. What made it even worse was seeing how exhausted the employees looked. They seemed drained, overheated, and clearly struggling, which was honestly upsetting to witness. It creates such an unpleasant atmosphere when staff look like they’re suffering and customers are sweating while trying to shop. I left feeling frustrated and genuinely disgusted that anyone is expected to work in conditions like that. If management can’t even provide a comfortable environment for staff, it completely ruins the customer experience too.
Our ear piercing service is available at selected H. Samuel stores, to find out what store near you provides this service click book an appointment to find out more.
Do you accept drop-ins/walk-ins for ear piercings?
Yes, H. Samuel does walk-in piercing appointments. You can come into the store at any time to get your ears pierced. We would recommend booking in advance, just in case it’s a busy day. To book in at the Perfect Piercing studio: call the store or book an appointment online.
Where is H. Samuel located in London?
H. Samuel is located on the Ground Floor of Westfield Stratford City Shopping Centre at 111 The Gallery, Montfichet Road, Stratford City, London, E20 1EP.
What are the opening hours of H. Samuel?
H. Samuel is open Monday to Friday from 10:00 to 21:00, Saturday from 09:00 to 21:00, and Sunday from 12:00 to 18:00.
Does H. Samuel offer ear piercing services?
Yes, ear piercing is available at selected H. Samuel stores including this location, and no appointment is necessary though booking is recommended.
Can I walk in for an ear piercing appointment at H. Samuel?
Yes, walk-in piercings are welcome but booking an appointment online or by phone is recommended on busy days.
What types of products does H. Samuel offer?
H. Samuel offers ladies and gents watches from designer brands like Garmin and Hugo Boss, as well as a wide range of jewellery including diamond collections.
Does H. Samuel provide repair and personalization services?
Yes, the store offers jewellery and watch repairs, valuations, personalisation, and on-site engraving services.
What payment methods does H. Samuel accept?
H. Samuel accepts debit cards and mobile NFC payments, and does not require cash only payments.
How can I get to H. Samuel using public transport?
H. Samuel is accessible via tube, DLR, overground, and numerous bus routes near Westfield Stratford City Shopping Centre.
What nearby dining options are available around H. Samuel?
Nearby dining options include Nando's Westfield Stratford City, YO! Sushi, Olive Oil & Oregano Mediterranean restaurant, and Cinnabon bakery.
Are there any notable attractions close to H. Samuel?
Yes, the ArcelorMittal Orbit, a landmark and historical building, is near H. Samuel at Westfield Stratford City, offering a unique sightseeing opportunity.
Brand Certified Facts from H. Samuel
This information is certified by H. Samuel and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: