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Goldsmiths

4.0
(213 reviews)

Business Details

2091 Ariel Way, London, LND
W12 7GF, United Kingdom
+44 2087 493366
http://www.goldsmiths.co.uk/

About

Watch ShopJewellery Store
Goldsmiths is a business with more than 230 years of tradition and experience. We are one of the leading quality jewellers and luxury watches retailer in the UK with showrooms in every major town and city. The showroom stocks luxury brands such as Tag Heuer, Longines, Tudor, Rado, Tissot, Gucci, Hugo Boss, Raymond Weil, Jenny Packham, Goldsmiths, Frederique Constant, Oris, Swarovski, Seiko, Hamilton, Garmin.The brands present in the showroom are subject to change, please call for any enquires.

Location

Goldsmiths
2091 Ariel Way, London, LND
W12 7GF, United Kingdom

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday12:00 PM - 6:00 PM

Reviews

4.0
213 reviews
5 stars
132
4 stars
26
3 stars
13
2 stars
6
1 star
36
  • PS
    Paul Silas
    Jul 31, 2023
    4.0
    Great customer service from Nelly. Nelly assisted me in choosing the right watch for me. I had a budget in mind but with Nelly's assistance I winded up spending an additional £800 on a watch I am really happy with. Well done Nelly.
  • EB
    Edward Blythe
    Jun 3, 2021
    1.0
    Disappointed by the service at white city, I gave my watch in for repairs at the Sutton branch which subsequently closed due to covid. During this time I called Goldsmiths customer services multiple times until eventually I found out all servicing had been moved from Sutton to Westpoint- which was not an insignificant distance away. I was told my watch was then left with Rotary as Goldsmiths hadn't changed a forwarding address to one of their other stores and I only found this was the case when I chased up. As such my watch would have been left unclaimed. I was then told I would be called when my watch was ready for pick up - I wasn't. When I went to pick up the watch I was then only told about an extra bill I had to pay, and not even given the courtesy of a sorry for the trouble caused. However my only regret through all of this is that Tom, our wonderful sales assistant had to deal with an ignorant manager, who refused to try help his staff or us as customers. Goldsmiths as a company is clearly making money hand of fist to care about servicing their customers, after a pandemic
  • PJ
    Poojith Jain
    Nov 1, 2020
    1.0
    ONE Advise for buyers: NEVER EVER TRUST THEM WITH THE DELIVERY AND TO KEEP THEIR PROMOISE. This is one of the worst jewelry shops I ever been to for their customer service. We ordered a ring a month back and they messed up the ring size. They were giving excuses instead of giving a solution. Then when I mentioned about their messup, she was accusing me of raising my voice. DUH..
  • ST
    S T
    Aug 27, 2018
    3.0
    Friendly stuff and good Preeti things they got
  • SP
    sara peter
    Dec 11, 2016
    5.0
    - gosr Gist stzrcu great Gist

Frequently Asked Questions About Goldsmiths

What are the opening hours of Goldsmiths on weekdays?

Goldsmiths is open from 10:00 AM to 9:00 PM on Monday through Saturday.

What time does Goldsmiths open on Sundays?

Goldsmiths opens at 12:00 PM and closes at 6:00 PM on Sundays.

Brand Certified Facts from Goldsmiths

This information is certified by Goldsmiths and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 14, 2026Yext Knowledge Graph
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