Inside London’s Westfield Centre in White City, Shepherds Bush, you’ll find Ernest Jones on the Ground Floor, opposite Calvin Klein and M&S. As well as ample car parking on-site, Westfield offers great bus and overground train links, as well as Central line and Hammersmith and City line tube links. In the store, you’ll find a stunning range of prestige watch brands including Baume and Mercier, Tudor and Longines. You’ll also discover a beautiful range of jewellery, including stunning diamond collections from Tolkowsky, Vera Wang and Arctic Light. Whether you are looking to treat yourself or find the perfect gift for someone special, you’ll have plenty to choose from and our team of friendly experts will be on hand if you need any help or advice. In-store services include bookable appointments, repairs, valuations and personalisation. We look forward to welcoming you soon.
There has never been a better time to explore the world of designer watches; discover watches from a range of iconic brands with Ernest Jones.
Services
13 items
Repair & Care Services Offsite
Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.
Off-site jewellery and watch engraving available in any store from £30 for our items or yours, sent to our Jewellery Quarter service centre with a 10 working day turnaround.
Explore the stunning collection of diamond rings at Ernest Jones, crafted to celebrate life’s most meaningful moments. Featuring carefully selected diamonds chosen for their brilliance and quality, each ring offers exceptional sparkle and refined style.
From classic solitaires to modern designs, there’s a perfect ring for every occasion. Set in premium metals such as gold, white gold, and platinum, each piece is designed for lasting beauty, making it a timeless symbol of love and elegance.
Discover the collection of wedding rings at Ernest Jones, expertly crafted to represent everlasting love and commitment. Designed with quality and comfort in mind, each ring offers a timeless finish perfect for everyday wear.
From classic bands to more detailed styles, there is a design to suit every preference. Crafted in premium metals such as gold, white gold, and platinum, these rings are made to be cherished for a lifetime, symbolising your journey together in style.
Discover the elegant collection of engagement rings at Ernest Jones, designed to mark life’s most meaningful moments. Each ring features carefully selected diamonds, chosen for their brilliance and quality, creating a truly captivating sparkle.
From timeless solitaire designs to contemporary styles, there is something to suit every taste. Crafted in premium metals such as gold, white gold, and platinum, each piece is made for lasting beauty and comfort, making it the perfect symbol of love and commitment.
Explore the elegant collection of gold jewellery at Ernest Jones, designed to bring timeless style to every occasion. Crafted from high-quality gold, each piece offers a radiant finish and lasting durability.
From delicate everyday designs to bold statement pieces, the collection suits a variety of tastes and styles. Whether you're searching for a meaningful gift or a classic addition to your own collection, there’s something to suit every moment.
Available in yellow gold, white gold, and rose gold, each piece is thoughtfully designed for both comfort and sophistication, making it perfect for everyday wear or special occasions.
Discover the refined collection of watches at Ernest Jones, designed to combine style with reliable performance. Crafted using high-quality materials, each timepiece offers durability, precision, and a sophisticated finish.
From classic designs to modern styles, the range suits both everyday wear and special occasions. Featuring trusted brands and expertly made movements, every watch is created with attention to detail and comfort in mind.
Perfect as a meaningful gift or a stylish personal accessory, Ernest Jones watches are made to be worn and appreciated for years to come, offering a timeless addition to any collection.
Explore the collection of smartwatches at Ernest Jones, designed to combine modern technology with sleek, everyday style. Crafted with high-quality materials, each smartwatch offers comfort, durability, and a sophisticated finish.
From fitness tracking and health monitoring to seamless smartphone connectivity, these smartwatches are built to support your daily routine with ease. With a range of designs and finishes available, there’s something to suit every lifestyle and preference.
Perfect for staying connected while on the go, Ernest Jones smartwatches offer both practicality and style, making them a versatile addition to any collection.
Discover the beautiful collection of silver jewellery at Ernest Jones, designed to add effortless style to any look. Crafted from high-quality silver, each piece offers a bright, polished finish and lasting durability.
From delicate everyday designs to more statement pieces, the collection caters to every style and occasion. Whether you're searching for a thoughtful gift or a versatile addition to your own collection, there’s something to suit every taste.
Designed with comfort and attention to detail, Ernest Jones silver jewellery is perfect for everyday wear, offering timeless appeal that can be enjoyed for years to come.
Explore the versatile collection of rings at Ernest Jones, designed to suit every style and occasion. Crafted using high-quality materials, each piece offers a perfect blend of durability, comfort, and refined design.
From simple, elegant bands to more detailed and eye-catching styles, the range caters to both everyday wear and special moments. Whether you're marking a milestone, choosing a meaningful gift, or adding to your personal collection, there’s a ring to suit every taste.
Available in a variety of metals and finishes, each ring is designed with attention to detail, ensuring lasting beauty and a comfortable fit. Ernest Jones rings offer timeless appeal, making them perfect for everyday elegance or celebrating life’s special moments.
Discover the stunning collection of necklaces at Ernest Jones, designed to add the perfect finishing touch to any look. Crafted from high-quality materials, each piece offers a blend of elegance, durability, and everyday wearability.
From delicate chains for a subtle, refined look to more statement designs that stand out, the collection caters to a variety of styles and occasions. Whether you’re dressing for a special event or enhancing your everyday outfit, there’s a necklace to suit your style.
Available in a range of metals and finishes, each piece is thoughtfully designed with attention to detail and comfort in mind. Ernest Jones necklaces make the perfect gift or a timeless addition to your own jewellery collection, offering lasting beauty you can enjoy for years to come.
Explore the elegant collection of bracelets at Ernest Jones, designed to bring a refined finishing touch to any look. Crafted from high-quality materials, each piece combines durability with sophisticated style for everyday wear or special occasions.
From delicate, understated designs to bold statement pieces, the collection offers something to suit every taste and personality. Perfect as a meaningful gift or a stylish addition to your own jewellery collection, each bracelet is created with comfort and attention to detail in mind.
Available in a range of metals and finishes, Ernest Jones bracelets offer versatile style and lasting beauty, making them an essential accessory for any occasion.
Discover the elegant collection of earrings at Ernest Jones, designed to add the perfect finishing touch to any look. Crafted from high-quality materials, each pair offers a balance of style, comfort, and lasting durability.
From classic studs and timeless hoops to more detailed statement designs, the range suits both everyday wear and special occasions. Whether you're looking for a subtle accessory or something to stand out, there’s a style to match every taste.
Available in a variety of metals and finishes, Ernest Jones earrings are thoughtfully designed with attention to detail, making them a meaningful gift or a versatile addition to your jewellery collection.
Reviews
4.3
572 reviews
5 stars
422
4 stars
34
3 stars
28
2 stars
13
1 star
75
AH
Aron Hayre
Jun 1, 2026
2.0
Went to get some links adjusted for a watch I purchased and when I walked in there was a group of workers which I walked towards and none of them made eye contact or wanted to talk to me. It wasn’t until Nina, who was on the opposite side of the room ask if I needed any help as the group just chatted amongst themselves. Nina was very helpful and had great customer service
MK
Meerah Kanaan
May 18, 2026
1.0
Very nice watches and good picks however the blonde girl on the shop floor in the store is very rude asked for help and got ignored saying she’s busy. Waited for ab and she kept walking off. We went around 3:40
GL
Gustavo Larentis
May 11, 2026
5.0
Went there nervous and with a problem, but I was met by very understanding and calm people, their help was of the highest quality.
I recommend a lot especially for first time buyers such as me, I thank everyone there for all the help and patience.
AM
Augusto Melo
May 9, 2026
1.0
Very disappointing experience in-store. The shop was relatively quiet, with several staff members present, but most of the time they seemed to be talking amongst themselves rather than actively helping customers.
When I did try to get assistance, the information provided about products was inconsistent and I had to repeatedly ask different staff members to get clear answers. This created confusion and a lack of confidence in what I was being told.
In the end, I decided not to proceed with my purchase due to the poor service experience.
Overall, very unprofessional for a store dealing with high-value products. I will not be returning.
HD
Henry Dao
May 1, 2026
5.0
Yesterday I went to Westfield London to look for my first mechanical watch. I was served by Andres, he was incredibly patient and polite, and helped me choose a watch that I’m very happy with. Highly recommend if you’re looking for a watch and live near White City.
Ernest Jones is located at Unit 1117, Westfield London, London, W12 7GD, GB, inside London’s Westfield Centre in White City, Shepherds Bush, on the Ground Floor opposite Calvin Klein and M&S.
What are the opening hours for Ernest Jones?
Ernest Jones is open Monday to Saturday from 10:00 to 21:00 and Sunday from 12:00 to 18:00.
What types of products does Ernest Jones offer?
Ernest Jones offers a stunning range of prestige watch brands including Baume and Mercier, Tudor, and Longines, as well as a beautiful range of jewellery including diamond collections from Tolkowsky, Vera Wang, and Arctic Light.
Does Ernest Jones provide any in-store services?
Yes, in-store services include bookable appointments, repairs, valuations, personalisation, and ring sizing.
What payment methods does Ernest Jones accept?
Ernest Jones accepts debit cards and mobile NFC payments; they do not require cash only, and do not accept checks.
Does Ernest Jones offer delivery or in-store pickup?
Ernest Jones offers delivery and in-store pickup services; however, same-day delivery and curbside pickup are not available.
How can I contact Ernest Jones?
You can contact Ernest Jones at +44 208 811 8880 or their toll-free number +44 800 458 1066.
Are there public transit options near Ernest Jones at Westfield London?
Westfield London offers great bus and overground train links, as well as Central line and Hammersmith and City line tube links, making it convenient to reach Ernest Jones.
What shopping options are nearby Ernest Jones in Westfield London?
Nearby shopping options include Hobbs for women's clothing, Goldsmiths for jewelry and watches, Dior for fashion accessories and clothing, and Adonis Jewellery London for jewelry.
Where can I grab a coffee or a snack near Ernest Jones?
Nearby places to enjoy coffee or snacks include M&S Café, M&S Cafe Westfield, Nespresso Boutique, The Chocolate Factory, Naked Dough, Zaza Gelato at Westfield, and T2 tea room.
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