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Ernest Jones

4.8
(48 reviews)

Business Details

465 Oxford Street, London, LND
W1C 2AU, United Kingdom
+44 2045 591769
https://www.ernestjones.co.uk/store/EJ3526-London

About

JewellerWatch ShopWatch Repair ServiceJewellery Repair ServiceSignet Trading LTD
Located on London’s iconic Oxford Street, Ernest Jones is your destination for luxury watches and fine jewellery in the heart of the West End. You’ll find us between Zara and Bershka, making our store easy to visit while shopping in central London. Discover sparkling diamond jewellery, engagement rings, wedding rings and exclusive collections including Le Vian, Vera Wang, Arctic Light and Origin. Explore leading watch brands such as Rado, Raymond Weil, Tissot, Garmin, Citizen, Bulova, Seiko and Hugo Boss, alongside timeless gifts for every occasion. We also offer jewellery and watch repairs, aftercare services, valuations and in-store jewellery cleaning from our expert team.

Location

Ernest Jones
465 Oxford Street, London, LND
W1C 2AU, United Kingdom

Hours

Monday9:30 AM - 9:00 PM
Tuesday9:30 AM - 9:00 PM
Wednesday9:30 AM - 9:00 PM
Thursday9:30 AM - 9:00 PM
Friday9:30 AM - 9:00 PM
Saturday9:30 AM - 9:00 PM
Sunday12:00 PM - 6:00 PM
12/25/20269:30 AM - 9:00 PM

Products & Services

6 lists · 28 items

Explore offerings from Ernest Jones on 465 Oxford Street in London, with popular repair & care services offsite available at this location.

Products - Watches

1 item

Watches
Watches
£100.00 - £53,000.00

There has never been a better time to explore the world of designer watches; discover watches from a range of iconic brands with Ernest Jones.

Lifetime Battery Replacement

1 item

Lifetime Battery Replacement
Lifetime Battery Replacement
From £17.99

Lifetime battery replacement to keep your watch running reliably, using high‑quality components for lasting performance.

Ear Piercing

1 item

Ear Piercing
Ear Piercing
Free service when buying a pair of piercing earrings.

Professional ear piercing using safe, hygienic techniques. Includes starter earrings. Free with any piercing earring purchase.

Ernest Jones Products

11 items

Diamond Rings
Diamond Rings
From £150

Explore the stunning collection of diamond rings at Ernest Jones, crafted to celebrate life’s most meaningful moments. Featuring carefully selected diamonds chosen for their brilliance and quality, each ring offers exceptional sparkle and refined style. From classic solitaires to modern designs, there’s a perfect ring for every occasion. Set in premium metals such as gold, white gold, and platinum, each piece is designed for lasting beauty, making it a timeless symbol of love and elegance.

Wedding Rings
Wedding Rings
From £95

Discover the collection of wedding rings at Ernest Jones, expertly crafted to represent everlasting love and commitment. Designed with quality and comfort in mind, each ring offers a timeless finish perfect for everyday wear. From classic bands to more detailed styles, there is a design to suit every preference. Crafted in premium metals such as gold, white gold, and platinum, these rings are made to be cherished for a lifetime, symbolising your journey together in style.

Engagement Rings

Discover the elegant collection of engagement rings at Ernest Jones, designed to mark life’s most meaningful moments. Each ring features carefully selected diamonds, chosen for their brilliance and quality, creating a truly captivating sparkle. From timeless solitaire designs to contemporary styles, there is something to suit every taste. Crafted in premium metals such as gold, white gold, and platinum, each piece is made for lasting beauty and comfort, making it the perfect symbol of love and commitment.

Gold Jewellery

Explore the elegant collection of gold jewellery at Ernest Jones, designed to bring timeless style to every occasion. Crafted from high-quality gold, each piece offers a radiant finish and lasting durability. From delicate everyday designs to bold statement pieces, the collection suits a variety of tastes and styles. Whether you're searching for a meaningful gift or a classic addition to your own collection, there’s something to suit every moment. Available in yellow gold, white gold, and rose gold, each piece is thoughtfully designed for both comfort and sophistication, making it perfect for everyday wear or special occasions.

Watches
Watches
From £44

Discover the refined collection of watches at Ernest Jones, designed to combine style with reliable performance. Crafted using high-quality materials, each timepiece offers durability, precision, and a sophisticated finish. From classic designs to modern styles, the range suits both everyday wear and special occasions. Featuring trusted brands and expertly made movements, every watch is created with attention to detail and comfort in mind. Perfect as a meaningful gift or a stylish personal accessory, Ernest Jones watches are made to be worn and appreciated for years to come, offering a timeless addition to any collection.

Smartwatches
Smartwatches
From £259

Explore the collection of smartwatches at Ernest Jones, designed to combine modern technology with sleek, everyday style. Crafted with high-quality materials, each smartwatch offers comfort, durability, and a sophisticated finish. From fitness tracking and health monitoring to seamless smartphone connectivity, these smartwatches are built to support your daily routine with ease. With a range of designs and finishes available, there’s something to suit every lifestyle and preference. Perfect for staying connected while on the go, Ernest Jones smartwatches offer both practicality and style, making them a versatile addition to any collection.

Silver Jewellery

Discover the beautiful collection of silver jewellery at Ernest Jones, designed to add effortless style to any look. Crafted from high-quality silver, each piece offers a bright, polished finish and lasting durability. From delicate everyday designs to more statement pieces, the collection caters to every style and occasion. Whether you're searching for a thoughtful gift or a versatile addition to your own collection, there’s something to suit every taste. Designed with comfort and attention to detail, Ernest Jones silver jewellery is perfect for everyday wear, offering timeless appeal that can be enjoyed for years to come.

Rings
Rings
From £35

Explore the versatile collection of rings at Ernest Jones, designed to suit every style and occasion. Crafted using high-quality materials, each piece offers a perfect blend of durability, comfort, and refined design. From simple, elegant bands to more detailed and eye-catching styles, the range caters to both everyday wear and special moments. Whether you're marking a milestone, choosing a meaningful gift, or adding to your personal collection, there’s a ring to suit every taste. Available in a variety of metals and finishes, each ring is designed with attention to detail, ensuring lasting beauty and a comfortable fit. Ernest Jones rings offer timeless appeal, making them perfect for everyday elegance or celebrating life’s special moments.

Necklaces
Necklaces
From £40

Discover the stunning collection of necklaces at Ernest Jones, designed to add the perfect finishing touch to any look. Crafted from high-quality materials, each piece offers a blend of elegance, durability, and everyday wearability. From delicate chains for a subtle, refined look to more statement designs that stand out, the collection caters to a variety of styles and occasions. Whether you’re dressing for a special event or enhancing your everyday outfit, there’s a necklace to suit your style. Available in a range of metals and finishes, each piece is thoughtfully designed with attention to detail and comfort in mind. Ernest Jones necklaces make the perfect gift or a timeless addition to your own jewellery collection, offering lasting beauty you can enjoy for years to come.

Bracelets
Bracelets
From £25

Explore the elegant collection of bracelets at Ernest Jones, designed to bring a refined finishing touch to any look. Crafted from high-quality materials, each piece combines durability with sophisticated style for everyday wear or special occasions. From delicate, understated designs to bold statement pieces, the collection offers something to suit every taste and personality. Perfect as a meaningful gift or a stylish addition to your own jewellery collection, each bracelet is created with comfort and attention to detail in mind. Available in a range of metals and finishes, Ernest Jones bracelets offer versatile style and lasting beauty, making them an essential accessory for any occasion.

Earrings
Earrings
From £20

Discover the elegant collection of earrings at Ernest Jones, designed to add the perfect finishing touch to any look. Crafted from high-quality materials, each pair offers a balance of style, comfort, and lasting durability. From classic studs and timeless hoops to more detailed statement designs, the range suits both everyday wear and special occasions. Whether you're looking for a subtle accessory or something to stand out, there’s a style to match every taste. Available in a variety of metals and finishes, Ernest Jones earrings are thoughtfully designed with attention to detail, making them a meaningful gift or a versatile addition to your jewellery collection.

Permanent Jewellery

1 item

Services

13 items

Repair & Care Services Offsite

Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.

Ring Sizing
Ring Sizing
From £59.95

Ring sizing completed off-site within 10 days. Suitable for gold, silver, platinum and palladium with a 12‑month guarantee included.

Jewellery Rhodium Plating

Rhodium plating restores white gold’s shine and protects against wear. Completed off-site in within 10 days.

Jewellery Repair Services
Jewellery Repair Services
Prices may vary depending on item type and work required

Jewellery repairs for rings, chains and settings. Free in‑store estimate.

Watch Servicing
Watch Servicing
From £49.95

Watch servicing to restore accuracy and reliability. Cleaning, lubrication and adjustment to extend lifespan.

Watch Repairs
Watch Repairs
Price and lead times vary depending on watch brand and work required

Watch repairs for straps, clasps, glass and mechanisms using high‑quality components.

Off-Site Jewellery & Watch Engraving

Off-site jewellery and watch engraving available in any store from £30 for our items or yours, sent to our Jewellery Quarter service centre with a 10 working day turnaround.

In-Store Watch Bracelet Adjustments
In-Store Watch Bracelet Adjustments
if watch is purchased elsewhere.

Bracelet adjustment for a comfortable fit. Free in‑store if watch was bought in store; charges may apply if watch was purchased elsewhere.

In-Store Jewellery Cleaning
In-Store Jewellery Cleaning

Free in-store jewellery cleaning (basic service). Deeper clean and polish available via chargeable send-away service.

Reviews

4.8
48 reviews
5 stars
44
4 stars
2
3 stars
0
2 stars
0
1 star
2
  • AK
    Anjali Kalyan
    3 days ago
    5.0
    I had a wonderful experience! The service was excellent, Rue was friendly, welcoming, and very professional. I’m extremely happy with the service I received and would definitely recommend! 😊
  • ST
    Saba Thoma
    5 days ago
    5.0
    Brilliant brilliant service when I went engagement ring shopping. Zainab was so kind and supportive whilst we were exploring our choices. I have happily purchased a ring. Thank you so much! Highly recommend
  • SR
    Susan Raj
    5 days ago
    5.0
    I visited them for a watch for my day. Honestly i have no idea about watches, Rue was so helpful , explained me everything she was so calm and kind. I had a good experience. Thankyou.
  • DP
    Denis Pepping
    Oct 5, 2026
    1.0
    I send in a Seiko watch to be serviced on the 26th of July at the Ernest Jones Westfield branch Shepherds Bush. I got a call on the 17th of September from the Uxbridge branch to say my watch is ready but will have to be collected at the Uxbridge branch because the Westfield branch is closed atm. Initially they told me this was not possible to have it send to the Oxford street branch but after I contacted their customer service and I called them again they told me they would send it to the Oxford street branch. This was on Tuesday the 22nd of September. They told me it would be in the Oxford street branches by the Thursday the 24th of September. When I went in on Friday the 25th of September I was told is hadn’t been delivered and that it would be there by Monday the 28th of September the latest. To avoid me coming to the store again and it not being there I gave my contact details and asked for a call to let me know when it would ready for collection. I waited a week but no one called. So I called the Oxford street brach to ask if my watch was there to collect. I gave my details and was told they would call me back to let me know if I could come and collect the watch. 45 minutes passed and no call. So I called back and spoke to a different colleague who again I gave all my details and was told I’d get a call back within 30 minutes. 40 minutes passed and still no call. So once again I called to be told they can’t locate my watch. If I’m expected to pay about £175 to have a watch serviced I would expect adequate service from trained competent staff. I was now still left without a watch and no one who tell me if they lost my watch or where it is. I finally got a call back at the end of the day that it was located but by that time it was to late for me to collect. I came to the store a few days later and got the watch but they then could not locate the repair in the system so I could not pay and therefore not leave with the watch. It took them 30 minutes to finally sort my payment of £175. £175 for a very very poor service.
  • NP
    Noellie Pia
    Sep 30, 2026
    5.0
    Zainab, Monet, Baliqees, and T were soo amazing. Very kind and exceptional customer service. Their knowledge and warmth was felt, it made a nervous experience worth it, they deserve all the recognition and the pay rise please!! Im very happy! Love from Lia & Rita.

Brand Certified Facts from Ernest Jones

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Certified October 11, 2026Yext Knowledge Graph
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