Charles Tyrwhitt

Reviews

• ET

  Erika Tsoi

  4 days ago
  1.0
  Never had any issues at any other branch but the some staff at this branch has a very unbothered attitude. First time went in, a member of staff was not being very helpful to the customer before us, and then when he came to serve us, he got our order wrong despite repeating the order multiple times - head was in the clouds. Today I went in to get the order corrected, but my order came with an extra item, to which a different staff member took it behind to the stock room for someone “to check on the issue”, after waiting for 10 minute, I asked a different member of staff how long it will take and he said “our other staff member is on lunch it will take as long as it takes”, I then asked the first staff member dealing with me whether I could just take my items and come back as I didn’t have a lot of time. He took down my number so that he can update me on the issue with the order and handed me the rest of my items. I have not been given a call back on this order.
• SD

  Stephen Davidson

  Jun 3, 2026
  5.0
  Called in for some shirts. Fantastic service. Very helpful and friendly.
• FF

  Fernando Porto Filho

  May 24, 2026
  5.0
  I had the immense pleasure of being assisted by Nnenna at the Lime Street store. She was very attentive, and most importantly, without being pushy. It is the kind of service we would like to have in all stores in London.
• CH

  Cristian Herciu

  Apr 22, 2026
  5.0
  Kind and helpful personal. Definitely will come back !
• UF

  Ultimateeverton fan

  Apr 5, 2026
  5.0
  Really good customer service

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