CHANEL

Reviews

• HD

  HAO DING

  Aug 2, 2026
  1.0
  I encountered the same elderly white women which the other reviewer mentioned treated Asian customers with disrespect and racism. The service from her is so bad and she even took away the items I was looking at, I told her I’m still thinking about it, she just ignored it. So I asked her to take the items out again, so rude and disrespectful attitude from this lady.
• NB

  Nicolas Brunet

  Jul 28, 2026
  5.0
  Very friendly people
• MM

  Matias

  Jul 27, 2026
  5.0
  best chanel in london. Dion is great. Excellent service
• A

  기적의덤플링

  May 14, 2026
  1.0
  The staff here need a serious reality check. you are selling luxury goods; you are NOT the luxury itself. I was appalled by the condescending attitude of the employees, who seemed more interested in judging customers than assisting them. Just because you wear a uniform with a luxury logo doesn't mean your social status has been elevated to that of the brand. Remember that once you take off that uniform, you are just an ordinary person like anyone else. That sense of elitism you hide behind is, quite frankly, pathetic and cheapens the entire brand experience.
• A

  고블린

  May 1, 2026
  1.0
  had an incredibly disgusting experience because of an elderly white female clerk. I went in to buy a red wallet and clearly asked for 'red,' but she ignored it and started pointing at every other color, asking 'This one? This one? This one?' like she was mocking me. When I finally snapped and asked, 'Don't you know what red is?' she condescendingly went, 'Oh, the Rrrrrred one.' That is blatant racism. If she’s too old to hear, she should quit; otherwise, she needs to stop her disgusting racist behavior. I saw an Asian employee giving her advice—I wonder if she treats her own colleague with that same level of disrespect.

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