Obsługa na wysokim poziomie, zostaliśmy ugoszczeni przyniesiono nam wodę. Pani która nas obsługiwała na prawdę chciała pomóc w znalezieniu super torebki.
DD
Dann94
Jun 18, 2026
5.0
Świetna obsługa i duży asortyment
W1
Wolves till I die 1877
Jun 15, 2026
5.0
Awesome Chanel store! 🥰
AB
Alec B
May 30, 2026
1.0
This location is absolute terrible on customer service. Cold, calculated and unfriendly.
Store manager needs to be fired. She scans clients as piece of meat for clarification abd really has stuck up attitude.
Luck of Amy enthusiast for them even motivated to work here. Stuff feels under the pressure , seems like ahain because of store na Agee, you can tell.
I bought few things , but with hesitation.
I absolutely Wouod not recommend this location.
DK
Dennis K
May 29, 2026
1.0
No wonder this store has such a low rating!
I thought it was just me 😃 or the way I thought I was treated, soft of imagining!
No, it’s now.
To the min we walked in to this store, we were ignored and treated us at Dr office , who were annoyed my hundreds of patients who were walked in through the day.
The store manager has absolutely zero , blank personality, luck of k owing what smile or friendliness is, evaluating you by the look, scanning you as who you are abd how much you can spend and absolute zero customer service.
Stuff was decent, but seemed more focused on what larger stuff they can put first for profit, rather than showing or selling any maybe smaller items customer maybe want to buy , at least to start with.
Store manager got to be replaced for such a reputable location with someone who has more positive attitude and less judgmental entitlement.
We won’t shop at this location further, Harrods had a larger selection of item and way better attitude, to some retrospectives
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CHANEL London offers ready-to-wear, leather goods, shoes, accessories, watches, high jewelry, fragrances, and beauty products.
What are the regular opening hours for CHANEL on Sloane Street?
The boutique is open Monday through Saturday from 10:00 to 18:00 and Sunday from 12:00 to 17:00.
Are there any special holiday hours for CHANEL boutique?
Yes, CHANEL has extended hours of 10:00 to 19:00 on many holiday dates leading up to Christmas, with closures on December 25, 26, and January 1.
Can I make an appointment to visit CHANEL Sloane Street boutique?
Yes, appointments can be booked online at https://www.chanel.com/gb/fashion/care-services/book-appointment/.
What is the address and contact number for CHANEL in London?
CHANEL is located at 167-169 Sloane Street, London, SW1X 9QF. The main phone number is +44 20 3943 5555.
Where can I find CHANEL on social media?
CHANEL London can be found on Facebook at 'CHANEL Boutique in London', Instagram as 'chanelofficial', and Twitter as 'CHANEL'.
What type of store categories does CHANEL Sloane Street belong to?
It is categorized as a Chanel, clothing store, and fashion accessories store.
What boutiques are near CHANEL on Sloane Street for further luxury shopping?
Nearby boutiques include Tod's for shoes, Emilio Pucci for women's clothing, YSL Sloan Street, and Audemars Piguet jewelry boutiques, offering a variety of luxury shopping options.
Are there dining options near the CHANEL boutique on Sloane Street?
Yes, Sumosan Twiga, a Japanese restaurant and cocktail bar, is nearby, ideal for a meal or drinks before or after your visit.
What nearby services might be useful for CHANEL customers in the area?
Nearby services include Rockspring Property Investment Managers for financial advising and Aesthetic Clinics offering beauty and medical services.
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