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CHANEL

3.7
(218 reviews)

Business Details

167-169 Sloane Street, London, LND
SW1X 9QF, United Kingdom
+44 2039 435555

About

Clothing StoreFashion Accessories StoreChanel
Iconic couture house offering ready-to-wear, leather goods, shoes, accessories, watches, high jewelry, fragrances and beauty products.

Location

CHANEL
167-169 Sloane Street, London, LND
SW1X 9QF, United Kingdom

Hours

Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday12:00 PM - 5:00 PM

Reviews

3.7
218 reviews
5 stars
128
4 stars
20
3 stars
8
2 stars
5
1 star
57
  • SM
    Salon Urody Marzena
    Jun 19, 2026
    5.0
    Obsługa na wysokim poziomie, zostaliśmy ugoszczeni przyniesiono nam wodę. Pani która nas obsługiwała na prawdę chciała pomóc w znalezieniu super torebki.
  • DD
    Dann94
    Jun 18, 2026
    5.0
    Świetna obsługa i duży asortyment
  • W1
    Wolves till I die 1877
    Jun 15, 2026
    5.0
    Awesome Chanel store! 🥰
  • AB
    Alec B
    May 30, 2026
    1.0
    This location is absolute terrible on customer service. Cold, calculated and unfriendly. Store manager needs to be fired. She scans clients as piece of meat for clarification abd really has stuck up attitude. Luck of Amy enthusiast for them even motivated to work here. Stuff feels under the pressure , seems like ahain because of store na Agee, you can tell. I bought few things , but with hesitation. I absolutely Wouod not recommend this location.
  • DK
    Dennis K
    May 29, 2026
    1.0
    No wonder this store has such a low rating! I thought it was just me 😃 or the way I thought I was treated, soft of imagining! No, it’s now. To the min we walked in to this store, we were ignored and treated us at Dr office , who were annoyed my hundreds of patients who were walked in through the day. The store manager has absolutely zero , blank personality, luck of k owing what smile or friendliness is, evaluating you by the look, scanning you as who you are abd how much you can spend and absolute zero customer service. Stuff was decent, but seemed more focused on what larger stuff they can put first for profit, rather than showing or selling any maybe smaller items customer maybe want to buy , at least to start with. Store manager got to be replaced for such a reputable location with someone who has more positive attitude and less judgmental entitlement. We won’t shop at this location further, Harrods had a larger selection of item and way better attitude, to some retrospectives .

Frequently Asked Questions About CHANEL

What products does CHANEL London offer?

CHANEL London offers ready-to-wear, leather goods, shoes, accessories, watches, high jewelry, fragrances, and beauty products.

What are the regular opening hours for CHANEL on Sloane Street?

The boutique is open Monday through Saturday from 10:00 to 18:00 and Sunday from 12:00 to 17:00.

Brand Certified Facts from CHANEL

This information is certified by CHANEL and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
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