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Bucherer - Selfridges

2.5
(8 reviews)

Business Details

400 Oxford Street, London, LND
W1A 1AB, United Kingdom
+44 2073 183830

About

Watch Store
Experience luxury redefined: Explore a breathtaking selection of luxury watches and fine jewellery from world-renowned brands like Blancpain, Breguet, IWC Schaffhausen, Jaeger-LeCoultre, Panerai, Piaget and more, at the Bucherer boutique in London's iconic Selfridges department store. What we offer: Luxury watches to suit every style and occasion. A diverse selection of prestigious brands: Explore the world of fine watchmaking. Our commitment: Expert guidance: Our knowledgeable team provides personalized advice. Exceptional service: Watches and jewellery repairs & maintenance. Bespoke creations: Let us help you bring your unique jewellery visions to life. Visit us within Selfridges and immerse yourself in a world of timeless elegance.

Location

Bucherer - Selfridges
400 Oxford Street, London, LND
W1A 1AB, United Kingdom

Hours

MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Reviews

2.5
8 reviews
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2
4 stars
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0
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1
1 star
4
  • MM
    M m13
    Aug 7, 2024
    1.0
    Visited 26th July Saturday, 1 hour before closing time and I have to say that I have never met such disinterested and less hospitable staff in any AD around the globe. Don’t expect much from Bucherer but the standards are on the floor. Cannot say the same about WoS. Will visit next time to have my details removed from the system.
  • PF
    Paul Field
    Feb 21, 2024
    1.0
    Bought a Bucherer ladies watch 3 years ago for my wife. Sadly had to return it twice due to bad time keeping, and more recently because of a faulty strap. I was emailing to say it was repaired and ready for collection, but absolutely nothing was done to it. But the worse thing was being told, it was ment to be like this, and I had to except it. Now Bucherer have changed to clasp on the latest version, and I would have paid for this ,but was told nothing more could be done for my wifes watch. To be honest I feel the staff here are incompetent by telling me this is how it was ment to be. There is obviously a reason the strap has been redesigned. I have bought 3 watches from Bucherer over the last few years, but never again. Awful customer service from staff who really don't give a damm.
  • NB
    nathan blackmore
    Jul 28, 2023
    5.0
    Great service this evening from Arwis. Was a true gentleman throughout the service and incredibly helpful. Took me through all the models and helped me make a decision. Gave incredibly helpful advice, very personable and friendly as-well as knowing every detail about the Rolex brand. Not a bad word to write about the service.
  • MM
    memonion
    Apr 8, 2023
    1.0
    Awful customer service. I was enquiring about a £4,000 watch and they gave me a ripped piece of paper not big enough to wrap a chewed gum to write my contact details on it. Bucherer, buy your staff some notepads and pens because this is a complete embarrassment.
  • TX
    Tracey Xiao
    Nov 14, 2022
    2.0
    Danilo have a really bad attitude, makes us very uncomfortable.

Frequently Asked Questions About Bucherer - Selfridges

What types of products does Bucherer in Selfridges London offer?

Bucherer offers a breathtaking selection of luxury watches and fine jewellery from world-renowned brands such as Blancpain, Breguet, IWC Schaffhausen, Jaeger-LeCoultre, Panerai, Piaget and more.

Where is Bucherer located in London?

Bucherer is located at 400 Oxford Street, London, W1A 1AB, inside the iconic Selfridges department store.

Brand Certified Facts from Bucherer - Selfridges

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Certified August 16, 2026Yext Knowledge Graph
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