The AX Armani Exchange London store is the full embodiment of the brand's metropolitan, urban spirit. In this vibrant, modern space, you can get inspired by the new season's trends and latest men's and women's clothing collections, as well as bold shoes and accessories that will add the perfect finishing touch to any look.
Excellent service from Irma at Armani Exchange. She was friendly, professional, and incredibly helpful throughout my visit. She made the shopping experience enjoyable with her kindness and attention to detail. If you visit, be sure to ask for Irma you’ll be in great hands!
OM
Oriol Marfà
Jul 24, 2026
5.0
Las mejores camisetas blancas del mundo!!
AL
Atziluth Liao
Jul 13, 2026
1.0
Extremely rude security guard and extremely patient sales assistant. Your customers aren't going to wait outside to have their purchases packed. If you expect customers to disappear on the hour, you'd better find a new job.
VG
Valentina Gatto
Jul 6, 2026
1.0
Beware: In-store purchases are denied cash/card refunds. Buy online instead.
I am writing this to warn future customers about Armani's misleading and rigid in-store return policy.
If you buy items online from Armani, their corporate policy allows you to return them for a full refund back to your original payment method. However, if you buy from this physical store, they will absolutely refuse to give you your money back—even if you return the items just days later, completely unused, with all tags attached, and in the original packaging.
Instead, they force you into taking an in-store credit. This policy completely traps your money with the brand, giving you zero flexibility if your personal circumstances change and you can no longer wear or use the items.
When I tried to return my items due to personal reasons that prevent me from buying clothes for the foreseeable future, the store assistants and corporate customer service showed zero empathy,hid behind fine print, and refused to offer any flexibility.
Do not risk your money buying inside this store. If you want to try something on, do it here, but buy it online so you retain your legal right to a proper refund if you need to return it. I will not be shopping with this brand again.
MD
monika van dijk
May 20, 2025
1.0
I bought a sports bra for 50 pounds, unfortunately it was too small. Two days later I went to exchange it, unfortunately there is no such option, it turns out that you can't try it on in the shop either, so you buy something that is not cheap and there is no option to try it on. Why doesn't the seller talk about it, he only talks about many unimportant things just to sell as much as possible and little information about very important things such as exchange or return. And 50 pounds wasted. This was my last visit to this shop, that I know for sure.
Frequently Asked Questions About AX Armani Exchange
What are the opening hours of AX Armani Exchange London?
AX Armani Exchange London is open Monday to Saturday from 11:00 to 20:00, and Sundays from 12:00 to 18:00. Holiday hours may vary.
Where is AX Armani Exchange London located?
The store is located at 129-131 Regent Street, London, W1B 4HT, United Kingdom.
What types of products does AX Armani Exchange London offer?
They offer men's and women's clothing, shoes, leather goods, soft accessories, sunglasses, watches, swimwear, and underwear.
Does AX Armani Exchange London have accessibility features?
Yes, the store has accessibility features including a wheelchair accessible entrance.
Can I use a credit card to pay at AX Armani Exchange London?
Yes, the store accepts credit card payments.
Does AX Armani Exchange London offer guest Wi-Fi?
Yes, free guest Wi-Fi is available in the store.
How can I contact AX Armani Exchange London by phone or email?
You can call +442034099333 or email ax.regent@giorgioarmani.co.uk for inquiries.
Are there any nearby marketing or telecommunications companies near AX Armani Exchange London?
Yes, Fast Thinking, a marketing agency and telecommunications company, is located nearby, which may be helpful for networking or business services.
What nearby professional services are available around AX Armani Exchange London?
One Heddon Street and County Mark House offer professional services near AX Armani Exchange London, convenient for business or personal needs.
Is there a nearby clothing store related to AX Armani Exchange London?
Yes, Inditex Group UK is nearby and offers clothing and event planning services, which might interest customers exploring fashion options in the area.
Brand Certified Facts from AX Armani Exchange
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Certified August 16, 2026Yext Knowledge Graph
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