ALO

Reviews

• TT

  Tynta

  Jun 16, 2026
  2.0
  Inconsistent staff quality and information. When being called by phone for the pricing and stock saying one thing but then when coming to the store another thing is being told. In general they are nice but not helpful
• KK

  keiko

  Jun 13, 2026
  5.0
  Janka was so kind to help me. Thank you very much!
• JL

  Jun Li

  Jun 9, 2026
  3.0
  I visited the ALO store on Regent Street on 9 June 2026 and made my purchase at 2:17 pm in the men’s section. Most of the staff I encountered were friendly and helpful, so it was disappointing that the checkout experience was so different. I did not catch the name of the sales assistant who served me, but she did not greet me, make eye contact, or say a single word throughout the entire transaction. Her manner felt exceptionally cold and dismissive, and the experience left me feeling increasingly uncomfortable afterwards. It was far below the standard of service I would expect from a premium brand.
• MA

  Mark Antigua

  Jun 8, 2026
  1.0
  Not worth it for me, too expensive for yoga/gym clothes. They still got my money cause some girl i am dating wanted some casual looking yoga pants for 130 pounds. Never again. Lulu lemon sounds cheaper and just as good.
• AX

  Amelia XIONG

  May 22, 2026
  1.0
  The brand is good, but the service in the store is very poor. Since I had a short vacation in London and visited this store twice, only the security guards at the entrance would smile at customers. The other staff in the store were unenthusiastic and lazy, which made me lose my desire to shop. Even if I reached out to touch the products to try them on, no staff would proactively ask: "What can I do for you? What is your usual clothing size? " Nor would they offer to do a matching for the customer. Or the staff had biased Asian faces? Such a service attitude goes against the brand image.

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