Inconsistent staff quality and information. When being called by phone for the pricing and stock saying one thing but then when coming to the store another thing is being told. In general they are nice but not helpful
KK
keiko
Jun 13, 2026
5.0
Janka was so kind to help me.
Thank you very much!
JL
Jun Li
Jun 9, 2026
3.0
I visited the ALO store on Regent Street on 9 June 2026 and made my purchase at 2:17 pm in the men’s section. Most of the staff I encountered were friendly and helpful, so it was disappointing that the checkout experience was so different.
I did not catch the name of the sales assistant who served me, but she did not greet me, make eye contact, or say a single word throughout the entire transaction. Her manner felt exceptionally cold and dismissive, and the experience left me feeling increasingly uncomfortable afterwards. It was far below the standard of service I would expect from a premium brand.
MA
Mark Antigua
Jun 8, 2026
1.0
Not worth it for me, too expensive for yoga/gym clothes. They still got my money cause some girl i am dating wanted some casual looking yoga pants for 130 pounds. Never again. Lulu lemon sounds cheaper and just as good.
AX
Amelia XIONG
May 22, 2026
1.0
The brand is good, but the service in the store is very poor. Since I had a short vacation in London and visited this store twice, only the security guards at the entrance would smile at customers. The other staff in the store were unenthusiastic and lazy, which made me lose my desire to shop. Even if I reached out to touch the products to try them on, no staff would proactively ask: "What can I do for you? What is your usual clothing size? " Nor would they offer to do a matching for the customer. Or the staff had biased Asian faces? Such a service attitude goes against the brand image.
ALO Covent Garden is an elevated wellness brand offering studio to street clothing, yoga gear, and luxury performance skincare.
Where is ALO Covent Garden located?
ALO Covent Garden is located at 25 Neal Street, London, WC2H 9PR, Greater London, UK.
What are the opening hours of ALO Covent Garden?
ALO Covent Garden is open Monday to Saturday from 10:00 to 20:00 and Sunday from 12:00 to 18:00.
How can I contact ALO Covent Garden by phone?
You can contact ALO Covent Garden at +44 20 4602 4050.
Does ALO Covent Garden have an official website?
Yes, the official website for ALO Covent Garden is https://www.aloyoga.com/
What type of store is ALO Covent Garden categorized as?
ALO Covent Garden is categorized as a clothing store.
Is there a nearby shopping center to ALO Covent Garden?
Yes, Thomas Neal's Centre is a nearby shopping center and public plaza close to ALO Covent Garden, perfect for additional shopping and dining experiences.
Are there food and beverage options near ALO Covent Garden?
Yes, nearby options include Soft Serve Society (ice cream shop), Neal Street Espresso (coffee shop), and Deekenek Seven Dials Market offering Belgian waffles and other foods.
Which other clothing stores can I find near ALO Covent Garden?
Nearby clothing stores include Diesel, L'Estrange London (boutique menswear), Freddy, schuh (shoes and accessories), and Urban Outfitters.
Are there any wellness or beauty services close to ALO Covent Garden?
Yes, nearby beauty and wellness options include Horace @ London (cosmetics), Nail Club (beauty salon), and Emaar Al Diyafa (hotel with spa services).
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