TK Maxx

Reviews

• HM

  Helena Markulis

  Jun 20, 2026
  5.0
  Good shop
• SM

  Sheila McDonnell

  Jun 17, 2026
  1.0
  The lady at the jewellery country is extremely rude !! I bought a fragrance and i paid for it at her counter but she refused to let me pay for my other items saying I had to many items in My basket which I didn’t . There was only two tills opened and she had no customers at the jewellery counter , rude and disrespectful!
• T

  İbrahim Türkmen

  Jun 1, 2026
  1.0
  In this hot weather, the air conditioning isn't working inside, and with so many people, only one cashier is working; it's awful…
• SZ

  Shuxiu Zhang

  May 24, 2026
  1.0
  I have always appreciated TK Maxx, because it offers ordinary people access to product range unlike any other retail establishment. Earlier today, I visited the Williamson Rd store in Harringay London to return a few items of children clothing. Apparently a couple of the items had tags (still attached) which didn’t for some reason match the receipt. This would’ve been an internal system issue, and not the customer’s fault in any way. However, as if I was asking for welfare, the staff dismissively said the item was refused for a refund. Now, I followed the return guidance closely and did everything as required by the company’s return policy. I simply tried asking why was it refused, and why it should be my responsibility to attempt the return at another TK Maxx store. The staff refused to clarify my understanding, and picked up on my frustration as me being rude. To my surprise, she then deployed the security staff to review their CCTV to evidence that I had purchased some of the items before issuing refunds for those items. After quite some attempts of clarifying “why” I couldn’t have the remaining item refunded at that store, I finally was met with the store manager. I explained that the staff have not respectfully listened to my question and accused me of being rude. She responded that if I wanted the staff to treat me with respect, I needed to earn it in the first place. Now, as a mother of three, I have always taught my children that irrespective of circumstance, always be respectful. But on this day, I was made to feel like a third class citizen. It is not right for the staff to take advantage of the trust I had in TK Maxx, to spend my hard earned income at this store, to be told I have to earn the respect from the store staff. I have never been made to feel more degraded as a human being. I plan to return everything I had purchased from TK Maxx and will not bruise my own dignity and integrity putting up with the culture of customer service at TK Maxx again in the future. In a world where there are so many other alternatives all with competitive products and prices, why would I ever subject myself to TK Maxx again. That’s all.
• ZM

  Z M

  May 16, 2026
  1.0
  It’s 8pm and they didn’t let us in because they say it’s closing!! Online it says it’s open until 9pm. Other people were outside and weren’t allowed in!!!! This is not right!

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