TruClothing was born from a long-running family business that began in the early '80s. Five brothers migrated to the UK to build a better life and pursue their vision of crafting, wholesaling, and retailing natural leather goods. Starting in the Petticoat Lane market, they expanded to 3 stores across London. Their driving force was delivering premium products at competitive prices, focusing on customer satisfaction. As the family grew, each brother established a branch, giving rise to the second generation TruClothing.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.