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H. Samuel

4.6
(379 reviews)

Business Details

37-38 The Mall, Croydon, LND
CR0 1UP, United Kingdom
+44 2086 814698
https://www.hsamuel.co.uk/store/HS4049-Croydon

About

JewellerWatch ShopWatch Repair ServiceJewellery Repair ServiceEar Piercing ServiceSignet Trading LTD
You’ll find H.Samuel on the Lower Level of the Whitgift Shopping Centre in central Croydon, opposite Superdry and close to the escalators. There’s plenty of parking available across two car parks on Wellesley Road that both give you direct access to the shops. In-store, you’ll find a great selection of ladies and gents watches from iconic brands including Police, Timex IQ+ and Tommy Hilfiger. We also have plenty of stylish jewellery for every occasion, as well as sparkling diamond collections from the likes of Forever Diamond, Perfect Fit and Princessa. If you need a hand finding the perfect piece to suit your taste and budget, or you want to discuss repairs, valuations or personalisation, book a free appointment with one of our friendly experts who’ll be happy to help. We look forward to seeing you soon.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H. Samuel
37-38 The Mall, Croydon, LND
CR0 1UP, United Kingdom

Hours

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:30 PM
Sunday11:00 AM - 5:00 PM
12/25/20269:00 AM - 5:30 PM

Products & Services

3 lists · 15 items

Explore offerings from H. Samuel on 37-38 The Mall in Croydon, with popular repair & care services offsite available at this location.

Services

13 items

Repair & Care Services Offsite

Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.

Ring Sizing
Ring Sizing
From £59.95

Ring sizing completed off-site within 10 days. Suitable for gold, silver, platinum and palladium with a 12‑month guarantee included.

Jewellery Rhodium Plating

Rhodium plating restores white gold’s shine and protects against wear. Completed off-site in within 10 days.

Jewellery Repair Services
Jewellery Repair Services
Prices may vary depending on item type and work required

Jewellery repairs for rings, chains and settings. Free in‑store estimate.

Watch Servicing
Watch Servicing
From £49.95

Watch servicing to restore accuracy and reliability. Cleaning, lubrication and adjustment to extend lifespan.

Watch Repairs
Watch Repairs
Price and lead times vary depending on watch brand and work required

Watch repairs for straps, clasps, glass and mechanisms using high‑quality components.

Off-Site Jewellery & Watch Engraving

Off-site jewellery and watch engraving available in any store from £30 for our items or yours, sent to our Jewellery Quarter service centre with a 10 working day turnaround.

In-Store Watch Bracelet Adjustments
In-Store Watch Bracelet Adjustments
if watch is purchased elsewhere.

Bracelet adjustment for a comfortable fit. Free in‑store if watch was bought in store; charges may apply if watch was purchased elsewhere.

In-Store Jewellery Cleaning
In-Store Jewellery Cleaning

Free in-store jewellery cleaning (basic service). Deeper clean and polish available via chargeable send-away service.

Lifetime Battery Replacement

1 item

Lifetime Battery Replacement
Lifetime Battery Replacement
From £17.99

Lifetime battery replacement to keep your watch running reliably, using high‑quality components for lasting performance.

Ear Piercing

1 item

Ear Piercing
Ear Piercing
Free service when buying a pair of piercing earrings.

Professional ear piercing using safe, hygienic techniques. Includes starter earrings. Free with any piercing earring purchase.

Reviews

4.6
379 reviews
5 stars
297
4 stars
44
3 stars
14
2 stars
8
1 star
16
  • DB
    Denesh Bossy
    4 days ago
    5.0
    Varad was very helpful and knowledgeable about the types of rings, providing essential advice for me to decide between platinum or white gold. I initially planned on buying one ring but left with two, very happy with my choice and the service he provided. He is definately an asset to your organisation! Thank you!
  • PP
    PhilGH
    6 days ago
    5.0
    Treated my mum to an ear piercing and earrings for her birthday! Varad also helped me looking at citizen watches. Staff know their stuff, will definitely go there in the future.
  • ST
    samvina taylor
    6 days ago
    5.0
    Varad pierced my ear made me very comfortable and walked through recommend highly
  • FG
    Felix Gabriel
    Jun 10, 2026
    5.0
    Very helpful young man , got my application for credit to purchase my wife an half eternity ring for our 25 years together ❤️
  • EA
    Emmanuel Adepoju
    May 30, 2026
    5.0
    Came into the store looking for a watch I found online and was attended to by one of the helpful colleagues at the store named George, who recognised I needed a assistance and found the exact watch I was looking for. Polite, friendly and extremely helpful. Would come shop here again.

Frequently Asked Questions About H. Samuel

Where is H. Samuel located in Croydon?

H. Samuel is located on the Lower Level of the Whitgift Shopping Centre, 37-38 The Mall, Croydon, CR0 1UP, opposite Superdry and close to the escalators.

What are the opening hours of H. Samuel in Croydon?

H. Samuel is open Monday to Saturday from 9:00 AM to 5:30 PM, and Sunday from 11:00 AM to 5:00 PM.

Brand Certified Facts from H. Samuel

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