H.Samuel Liverpool is located on South John Street within Liverpool ONE, one of the city’s most vibrant shopping destinations. Set on the lower level and easily accessible from surrounding streets and transport routes, the store is convenient to visit whether arriving on foot or by car, with nearby parking available. Inside, you’ll find a diverse selection of men’s and women’s watches from brands such as Mondaine, Coach and Calvin Klein, alongside a wide jewellery range suited to both everyday style and special occasions. Diamond collections include Forever Diamond, Emmy London and Princessa. A dedicated Perfect Piercing studio is available, with additional services including repairs, engraving and valuations, supported by expert in-store advice.
Explore offerings from H. Samuel on Unit 43A Liverpool One in Liverpool, with popular repair & care services offsite available at this location.
Services
13 items
Repair & Care Services Offsite
Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.
Off-site jewellery and watch engraving available in any store from £30 for our items or yours, sent to our Jewellery Quarter service centre with a 10 working day turnaround.
Bespoke jewellery design to create a unique piece. In‑store consultation required.
In-Store Jewellery Cleaning
Free in-store jewellery cleaning (basic service). Deeper clean and polish available via chargeable send-away service.
In-Store Jewellery Engraving
1 item
In-Store Jewellery Engraving
£30.00
Jewellery engraving available in 10 stores—free on selected items or from £30 for other pieces (including your own), often done while you wait. Subject to available staff.
Lifetime Battery Replacement
1 item
Lifetime Battery Replacement
From £17.99
Lifetime battery replacement to keep your watch running reliably, using high‑quality components for lasting performance.
Discover our exquisite collection of diamond rings, thoughtfully crafted to celebrate life’s most meaningful moments. Each ring features carefully selected diamonds, chosen for their brilliance, clarity, and enduring sparkle, set in high-quality materials for lasting elegance.
From classic solitaire styles that offer timeless sophistication to modern, intricate designs that make a statement, our range caters to every taste and occasion. Whether you are searching for the perfect engagement ring, a meaningful gift, or a luxurious addition to your jewellery collection, you will find something truly special.
Available in premium metals including gold, white gold, and platinum, every ring is crafted with exceptional attention to detail and comfort. Designed to be worn and treasured every day, our diamond rings are a lasting symbol of love, commitment, and personal style, making every moment shine brighter. Visit us today to explore designs that perfectly suit you.
Celebrate your commitment with our beautifully crafted wedding rings, designed to symbolise lasting love and unity. Each ring is made with care and precision, using high-quality materials to ensure a timeless finish that can be worn and cherished every day.
Our collection features a variety of styles to suit every preference, from classic plain bands that offer understated elegance to more detailed designs with added texture or diamond accents for a touch of sparkle. Whether you prefer a traditional or contemporary look, our wedding rings are created to complement every love story.
Available in premium metals including gold, white gold, platinum, and more, each piece is designed for both comfort and durability. With exceptional craftsmanship and attention to detail, our wedding rings provide a meaningful and enduring symbol of your partnership, made to last a lifetime together.
Mark one of life’s most meaningful moments with our beautifully crafted engagement rings, designed to capture the essence of your unique love story. Each ring features carefully selected diamonds and high-quality materials, chosen for their brilliance, clarity, and lasting beauty.
Our collection includes timeless solitaire designs that highlight the natural sparkle of the diamond, as well as contemporary styles with intricate settings for a more distinctive look. Whether you prefer classic elegance or modern sophistication, there is a design to suit every style and personality.
Available in premium metals such as gold, white gold, and platinum, every engagement ring is crafted with exceptional attention to detail, ensuring both comfort and durability. Designed to be cherished for a lifetime, our engagement rings are a meaningful expression of love, commitment, and the beginning of your journey together.
Discover the beauty and versatility of our gold jewellery collection, expertly crafted to suit every style and occasion. Each piece is made using high-quality gold, offering a radiant finish that is both stylish and enduring.
Our range includes everything from delicate everyday pieces to bold statement designs, allowing you to express your personal style with ease. Whether you are looking for a thoughtful gift or a timeless addition to your own collection, our gold jewellery offers effortless elegance and lasting appeal
Available in a variety of finishes, including yellow gold, white gold, and rose gold, each piece is designed with attention to detail and comfort in mind. Combining classic craftsmanship with modern design, our gold jewellery is created to be worn, loved, and treasured for years to come, making every moment feel special and refined.
Provide your feedback on BizChatAdd care instructions for goldInclude layering tips for necklacesSuggest matching sets or combos
Discover our refined collection of watches, designed to combine timeless style with reliable performance. Each timepiece is carefully crafted using high-quality materials, offering both durability and a sophisticated finish that complements any look.
Our range includes classic designs for understated elegance, as well as contemporary styles for a modern edge. Whether you are searching for a statement accessory, a meaningful gift, or an everyday essential, our watches provide the perfect balance of function and fashion.
Featuring precision movements and thoughtfully designed details, every watch is created to ensure accuracy and comfort throughout the day. Available in a variety of finishes and styles to suit different tastes, our collection offers something for every occasion.
Designed to be worn and appreciated for years to come, our watches are a timeless addition to any collection, reflecting both personal style and enduring quality.
Stay connected in style with our innovative collection of smartwatches, designed to bring together advanced technology and sleek, modern design. Each smartwatch is crafted with quality materials and intuitive features, making it the perfect companion for both busy lifestyles and everyday wear.
Our range offers a variety of designs to suit different preferences, from minimalist styles to bold, contemporary looks. Whether you’re tracking your fitness, managing notifications, or simply enhancing your daily routine, our smartwatches deliver both functionality and convenience.
With features such as health monitoring, activity tracking, and seamless connectivity, each piece is designed to support your lifestyle while maintaining comfort and durability. Available in a selection of finishes and straps, our smartwatches allow you to personalise your look with ease.
Combining practicality with style, our smartwatches are a versatile addition to any collection, helping you stay on track while looking effortlessly refined.
Explore our beautiful collection of silver jewellery, designed to bring effortless elegance to every occasion. Crafted from high-quality silver, each piece offers a bright, polished finish that complements both casual and formal looks.
Our range includes timeless classics and modern designs, from delicate chains and bracelets to statement pieces that stand out. Whether you're searching for a thoughtful gift or a versatile addition to your own collection, silver jewellery offers understated sophistication and everyday wearability.
Designed with attention to detail and comfort, each piece is made to be worn and enjoyed regularly, while maintaining its shine and style. Perfect for layering or wearing alone, our silver jewellery allows you to express your personal style with ease.
Combining durability with refined design, our collection offers lasting beauty that can be treasured for years to come.
Discover our versatile collection of rings, designed to suit every occasion and personal style. Expertly crafted using high-quality materials, each piece offers a perfect balance of durability, comfort, and refined design.
Our range includes everything from simple, elegant bands to more detailed and eye-catching styles, allowing you to find the perfect ring for everyday wear or special moments. Whether you are celebrating a milestone, marking a meaningful occasion, or simply adding to your jewellery collection, our rings offer something for everyone.
Available in a variety of finishes and metals, each ring is thoughtfully designed with attention to detail, ensuring a comfortable fit and lasting beauty. Ideal for stacking or wearing alone, these pieces allow you to express your individuality with ease.
Combining timeless craftsmanship with modern style, our rings are made to be worn, enjoyed, and treasured for years to come.
Discover our collection of necklaces, designed to add effortless elegance to any outfit. Crafted from high-quality materials, each piece offers a perfect balance of style, durability, and everyday wearability.
From delicate chains for a subtle look to statement designs that stand out, our range suits both everyday styling and special occasions. Available in a variety of metals and finishes, there’s something to match every taste.
Thoughtfully designed for comfort and lasting beauty, our necklaces are ideal as meaningful gifts or as a timeless addition to your own jewellery collection, offering versatile style you can enjoy for years to come.
Explore our elegant collection of bracelets, designed to complement any look with ease. Crafted from high-quality materials, each piece offers a perfect blend of style, comfort, and durability.
Our range includes everything from delicate, understated designs for everyday wear to more eye-catching styles that make a statement. Whether you're searching for a meaningful gift or a versatile addition to your own jewellery collection, our bracelets offer timeless appeal.
Available in a variety of metals and finishes, each bracelet is thoughtfully designed to suit different tastes and occasions. Perfect for layering or wearing on its own, these pieces allow you to express your personal style effortlessly.
With careful attention to detail and lasting quality, our bracelets are made to be worn, enjoyed, and treasured for years to come.
Discover our beautiful collection of earrings, designed to add the perfect finishing touch to any look. Crafted from high-quality materials, each piece combines style, comfort, and durability for everyday wear or special occasions.
Our range includes everything from classic studs and elegant hoops to more detailed and statement designs, ensuring there is something to suit every taste and style. Whether you're looking for a subtle accessory or a bold piece to stand out, our earrings offer effortless versatility.
Available in a variety of metals and finishes, each pair is thoughtfully designed with attention to detail for a comfortable fit and lasting appeal. Perfect as a meaningful gift or a stylish addition to your own collection, our earrings bring timeless elegance you can enjoy for years to come.
Reviews
4.8
1,423 reviews
5 stars
1,262
4 stars
79
3 stars
42
2 stars14
1 star
26
NS
Nazanin Shojaei
Aug 7, 2026
5.0
I can’t thank Ava enough for such an amazing experience today. She pierced my daughter’s ears, and from the moment we arrived she made us both feel so welcome and at ease.
Ava was incredibly warm, patient, gentle, and professional. She took the time to explain everything clearly, answered all our questions, and made sure my daughter felt comfortable and confident before starting. The piercing was quick, precise, and completely stress-free thanks to Ava’s caring approach.
As a regular H. Samuel customer, I already expect great service, but Ava truly exceeded all my expectations. She turned what could have been a nerve-wracking experience into a lovely memory for my daughter.
Customer service like this is rare, and Ava is a real asset to H. Samuel. She deserves to be recognised for the outstanding care and professionalism she shows to customers.
Thank you again, Ava! We will definitely be back, and I wouldn’t hesitate to recommend both Ava and H. Samuel to anyone looking for a professional and caring ear piercing experience.
BF
Bren Fitzsimmons
Aug 7, 2026
5.0
Got my ears pierced on Sunday, my 3rds and my helix with Tom, after making a booking, in the Liverpool one H Samuel branch, he was lovely, very informative about what was going to happen, and all about the aftercare too, also he gave us his opinion on what earrings size wise would be better at first, so we were happy, A credit to your shop guys. Thank you .
OT
Olivia Theobald-Jones
Aug 6, 2026
5.0
I had my ears pierced today and had such a great experience! The whole process was quick, professional, and virtually painless. I was made to feel really comfortable from start to finish, and everything was explained clearly, including the aftercare. The studio was spotless, and I felt completely at ease. I’m so happy with the result and would definitely recommend to anyone thinking about getting their ears pierced. Thank you so much! I will be back for another !
CB
Cody Bluck
Aug 5, 2026
5.0
Me and my fiance came in to view rings we had seen online, Ava assisted us and shown us the rings we wanted. She was very knowledgeable and was very straight to the point in terms of giving us advice on our choices to help us buy rings that will last. It was very quick, easy going and straight to the point she didn’t for once try to sell us anything additional which is what finalised our choice. She was very helpful and we left very satisfied.
SA
shatha albalushi
Jul 31, 2026
5.0
Absolutely amazing experience with Tom! The permanent bracelet is beautiful, and the craftsmanship is outstanding. The entire process was smooth, with great guidance in choosing the perfect design. Excellent attention to detail, amazing customer service, and a very professional experience from start to finish. Highly recommend Tom to anyone looking for a permanent bracelet. Thank you!
Our ear piercing service is available at selected H. Samuel stores, to find out what store near you provides this service click book an appointment to find out more.
Do you accept drop-ins/walk-ins for ear piercings?
Yes, H. Samuel does walk-in piercing appointments. You can come into the store at any time to get your ears pierced. We would recommend booking in advance, just in case it’s a busy day. To book in at the Perfect Piercing studio: call the store or book an appointment online.
Does H. Samuel in Liverpool provide ear piercing services?
Yes, the Liverpool store offers ear piercing services at selected locations. You can book an appointment to find out if this service is available at the Liverpool One location.
Can I walk in without an appointment for ear piercing at H. Samuel Liverpool?
Yes, walk-ins for ear piercing are welcome at the Liverpool store, but booking in advance is recommended in case it is busy.
What are the opening hours for H. Samuel in Liverpool One?
H. Samuel Liverpool One is open Monday to Saturday from 10:00 to 19:00, and on Sundays from 11:00 to 17:00.
Where exactly is H. Samuel located within Liverpool One shopping centre?
H. Samuel is located at Unit 43A on South John Street, on the Lower Level of Liverpool One, close to the escalators, opposite Debenhams, and next to O2.
Which watch brands can I find at H. Samuel Liverpool?
You can find watches from brands such as Accurist, Armani Exchange, Bulova, Casio, Citizen, Fossil, Garmin, and Michael Kors among others.
Does H. Samuel Liverpool offer any in-store services?
Yes, in-store services include repairs, valuations, engraving, ear piercing, and free expert appointments to help find the perfect gift.
Is parking available near H. Samuel Liverpool One?
Yes, there is easy parking at the John Lewis Q Park multi-storey car park near Liverpool One shopping centre.
What nearby places can I visit while at H. Samuel Liverpool?
Nearby places include Mooboo Liverpool for bubble tea, Pizza Express for Italian dining, Build-A-Bear Workshop for gifts, and the Liverpool Post Office for shipping services.
Which nearby stores could I visit for cosmetics and beauty supplies after visiting H. Samuel Liverpool?
After visiting H. Samuel, you can explore nearby beauty stores like Sephora and The Perfume Shop, both offering a variety of cosmetic and fragrance products.
How can I reach H. Samuel Liverpool One using public transport?
H. Samuel is situated in the heart of Liverpool One with ample public transport options nearby, making it easily accessible. Additionally, multi-storey parking is available if you're driving.
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