HH
HonestLocal123
Aug 15, 2026
I cannot believe the passive aggressive, disgusting attitude I have just recieved from an employee in this store. Myself, my husband and our almost 1 year old visited here and found the lift wasn't working, so we carried our pram upstairs with our son in. We then gathered a trolley full of items, that my husband had to carry down. The employee in question, came over and asked if everything was ok with a disgruntled look on her face. I explained my husband was having to carry the trolley of items down as the lift wasnt working, at which I was told with a terrible attitude "you should have asked to use the goods lift", dooes TK Maxx sell x-ray vision, so I can see through walls? To which i said, I had no idea you had a goods lift, to be again, snappily told I should have asked... Who, the invisible employee? There was absolutely no staff around before he began struggling with the trolley, they were far too concerned with chatting through their headsets.
Can honestly say, despite the incredible range and amount this store has, I will absolutely NEVER return.