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H. Samuel

4.9
(2,243 reviews)

Business Details

+44 1132 772273
https://www.hsamuel.co.uk/store/HS4232-Leeds

About

JewellerWatch ShopWatch Repair ServiceJewellery Repair Service
You’ll find H.Samuel alongside Next at the White Rose Shopping Centre on Dewsbury Road, just outside Leeds city centre. The one-level centre has plenty of parking, but we’d recommend using Car Park 2 as its nearest to the store. Once inside, you’ll find a great selection of ladies and gents watches from top brands including Garmin, Hugo Boss and Skagen. We also have stylish jewellery for every occasion, including diamond collections from the likes of Forever Diamond, Emmy London and Princessa. If you need a hand finding the perfect treat for yourself or gift for a loved one, or you want to discuss repairs, valuations, engraving or ear piercing, book a free appointment with our friendly experts who’ll be happy to help. We look forward to seeing you soon.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

H. Samuel
Unit 39-40 White Rose Shopping Centre, Leeds, LDS
LS11 8LL, United Kingdom

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday9:00 AM - 8:00 PM
Sunday11:00 AM - 5:00 PM
12/25/202610:00 AM - 9:00 PM

Products & Services

5 lists · 17 items

Explore offerings from H. Samuel on Unit 39-40 White Rose Shopping Centre in Leeds, with popular repair & care services offsite available at this location.

Services

13 items

Repair & Care Services Offsite

Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.

Ring Sizing

Ring sizing completed off-site in ~10 days. Suitable for gold, silver, platinum and palladium. 12‑month guarantee.

Jewellery Rhodium Plating

Rhodium plating restores white gold’s shine and protects against wear. Completed off-site in ~10 days.

Jewellery Repair Services
Jewellery Repair Services
Prices may vary depending on item type and work required

Jewellery repairs for rings, chains and settings. Free in‑store estimate.

Watch Servicing

Watch servicing to restore accuracy and reliability. Cleaning, lubrication and adjustment to extend lifespan.

Watch Repairs
Watch Repairs
Price and lead times vary depending on watch brand and work required

Watch repairs for straps, clasps, glass and mechanisms using high‑quality components.

Jewellery & Watch Engraving

Engraving for jewellery and watches with names, dates or messages. Precision finish for lasting memories

In-Store Jewellery Engraving
In-Store Jewellery Engraving
Free Basic Clean In-Store

In‑store engraving with names, dates or messages. While you wait; some items off‑site.

In-Store Jewellery Cleaning

1 item

In-Store Jewellery Cleaning
In-Store Jewellery Cleaning

Free in-store jewellery cleaning (basic service). Deeper clean and polish available via chargeable send-away service.

Lifetime Battery Replacement

1 item

Lifetime Battery Replacement
Lifetime Battery Replacement
£17.99

Lifetime battery replacement to keep your watch running reliably, using high‑quality components for lasting performance.

Permanent Jewellery

1 item

Ear Piercing

1 item

Ear Piercing
Ear Piercing
Free service when buying a pair of piercing earrings.

Professional ear piercing using safe, hygienic techniques. Includes starter earrings. Free with any earring purchase.

Reviews

4.9
2,243 reviews
5 stars
2,135
4 stars
65
3 stars
8
2 stars
8
1 star
27
  • IW
    iz wood
    2 days ago
    5.0
    Had my ears pierced today with the lovely nafisa. Talked me through everything and was very friendly. She made sure i was happy throughout. Had a lovely experience.
  • TH
    Taalib Hussain
    Jun 10, 2026
    1.0
    This place deserves 0 stars. Poor staff. Not been informed that my order has been cancelled. Had to ring to confirm what’s going on with my order as the additional item arrived but the main item had been cancelled without me being told by email, text or phone call with a update / reason on why my watch has been cancelled. The only way I found out it’s been cancelled was by ringing the store to ask if it’s arrived and they said only the necklace had arrived (the additional item which is discounted) if you buy the watch😂. They Then said the watch has been cancelled. So glad I rang them and didn’t land to the store. Received email on the 9th of June saying ready to collect. I seen the email on the 10th of June. So I rang to ask and get told my main item the watch has been cancelled. I’m glad I didn’t make my way up to the store to collect my items because I would have told them to refund me right away. Either I get my watch and the additional item or if no watch I want a refund for both items. The whole point of the necklace being discounted was because I paid for the watch. Ordered on Sunday.
  • LA
    Liam Allison
    Jun 8, 2026
    5.0
    Fantastic service from Rigel. He was incredibly helpful throughout the process, offering guidance and different options whenever needed. He took the time to explain everything clearly, helping me choose the perfect watch for my partner. I felt fully informed and comfortable with my decision thanks to his knowledge, professionalism, and friendly approach. Highly recommended.
  • AA
    Alicja
    Jun 1, 2026
    5.0
    Such a great experience. We came a month or so ago and Fiona still remembered us, she gave incredible service the first time round and incredible service the second time round made us definitely make our mind up about the rings! Thank you Fiona for making this as stress free as possible
  • AY
    Abdurrahman Yusuf
    May 26, 2026
    5.0
    Fantastic service from start to finish. Rigel was friendly, professional, and extremely knowledgeable about the watches he showed me. He listened carefully to what I was looking for and helped me choose a watch that suited both my style and budget perfectly. I really appreciated his honesty and patience throughout the process. It’s rare to find someone so dedicated to customer satisfaction. I’ll definitely be returning for future purchases and would gladly recommend him to others.

Frequently Asked Questions About H. Samuel

Do you do ear piercings?

Our ear piercing service is available at selected H. Samuel stores, to find out what store near you provides this service click book an appointment to find out more.

Do you accept drop-ins/walk-ins for ear piercings?

Yes, H. Samuel does walk-in piercing appointments. You can come into the store at any time to get your ears pierced. We would recommend booking in advance, just in case it’s a busy day. To book in at the Perfect Piercing studio: call the store or book an appointment online.

Brand Certified Facts from H. Samuel

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