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Ernest Jones

4.3
(180 reviews)

Business Details

+44 1132 771658
https://www.ernestjones.co.uk/store/EJ3314-Leeds

About

JewellerWatch ShopWatch Repair ServiceJewellery Repair ServiceSignet Trading LTD
Ernest Jones is situated opposite Topman on the Lower Level of the White Rose Shopping Centre, just off the main ring road (A653) and the M62. The nearest entrance to us is on the East side of the centre between car park 2 and 3. In the store, you’ll discover a wide range of prestige watch brands including Omega, Baume & Mercier, Rado and Tudor. We also showcase exclusive diamond collections from the likes of Neil Lane Bridal, Vera Wang and Arctic Light. For quieter shopping, we recommend visiting on Wednesday or Thursday. However, you can always book an appointment with one of our jewellery experts who’ll be happy to answer questions and to help you find the perfect piece. They can also discuss our repair, valuations, finance and personalisation services. We look forward to welcoming you soon.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Ernest Jones
Unit 38 White Rose Shopping Centre, Leeds, LDS
LS11 8LL, United Kingdom

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday9:00 AM - 8:00 PM
Sunday11:00 AM - 5:00 PM
12/25/202610:00 AM - 9:00 PM

Products & Services

3 lists · 15 items

Explore offerings from Ernest Jones on Unit 38 White Rose Shopping Centre in Leeds, with popular repair & care services offsite available at this location.

Products - Watches

1 item

Watches
Watches
£100.00 - £53,000.00

There has never been a better time to explore the world of designer watches; discover watches from a range of iconic brands with Ernest Jones.

Services

13 items

Repair & Care Services Offsite

Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.

Ring Sizing
Ring Sizing
From £59.95

Ring sizing completed off-site within 10 days. Suitable for gold, silver, platinum and palladium with a 12‑month guarantee included.

Jewellery Rhodium Plating

Rhodium plating restores white gold’s shine and protects against wear. Completed off-site in within 10 days.

Jewellery Repair Services
Jewellery Repair Services
Prices may vary depending on item type and work required

Jewellery repairs for rings, chains and settings. Free in‑store estimate.

Watch Servicing
Watch Servicing
From £49.95

Watch servicing to restore accuracy and reliability. Cleaning, lubrication and adjustment to extend lifespan.

Watch Repairs
Watch Repairs
Price and lead times vary depending on watch brand and work required

Watch repairs for straps, clasps, glass and mechanisms using high‑quality components.

Off-Site Jewellery & Watch Engraving

Off-site jewellery and watch engraving available in any store from £30 for our items or yours, sent to our Jewellery Quarter service centre with a 10 working day turnaround.

In-Store Watch Bracelet Adjustments
In-Store Watch Bracelet Adjustments
if watch is purchased elsewhere.

Bracelet adjustment for a comfortable fit. Free in‑store if watch was bought in store; charges may apply if watch was purchased elsewhere.

In-Store Jewellery Cleaning
In-Store Jewellery Cleaning

Free in-store jewellery cleaning (basic service). Deeper clean and polish available via chargeable send-away service.

In-Store Jewellery Engraving

1 item

In-Store Jewellery Engraving
In-Store Jewellery Engraving
£30.00

Jewellery engraving available in 10 stores—free on selected items or from £30 for other pieces (including your own), often done while you wait. Subject to available staff.

Reviews

4.3
180 reviews
5 stars
139
4 stars
9
3 stars
3
2 stars
5
1 star
24
  • JG
    JoJo Gold
    Apr 12, 2026
    5.0
    Jo at Whiterose is oh so very friendly. I’ve only just gone and bought my first diamond ring - buying from people … just had that personal blue touch! Thank you Jo x
  • BE
    Brenda Ellis
    Apr 10, 2026
    5.0
    I always have my rado watch serviced and cleaned here. Ernest Jones has never let me down and in my opinion are a very efficient and reliable company. They are extremely professional in what they do and I will always recommend. The staff are wonderful and it makes a pleasant change to be served by really friendly people.
  • SC
    Sam Carroll
    Mar 7, 2026
    5.0
    I recently came to the White Rose to get an engagement ring. Nora at Ernest Jones was a huge help. All through the design process she helped me make it perfect and special. Very happy with the outcome and my fiancee loves the ring. Thanks so much
  • RH
    Ronan Harrison
    Jan 19, 2026
    5.0
    Swania was amazing in helping me purchase a watch I’ve been hunting down for quite a while. She was incredibly patient and professional, making the entire shopping experience seamless and enjoyable very happy customer
  • IB
    Imran Bawani
    Dec 30, 2025
    1.0
    Misleading Discount – Very Disappointing Experience I selected a ring priced at 1200 after seeing a 50% discount displayed. However, at the counter I was told the discount was not 50% but only 20%. After pointing this out, the ring was put back on the shelf again showing 50% discount, which is very misleading. This feels dishonest and unprofessional. Customers should not be confused or misled about pricing. I expected much better transparency.

Frequently Asked Questions About Ernest Jones

Where is Ernest Jones located within the White Rose Shopping Centre?

Ernest Jones is located at Unit 38 on the Lower Level of the White Rose Shopping Centre opposite Topman, near the East entrance between car park 2 and 3.

What are the opening hours of Ernest Jones?

Ernest Jones is open Monday to Friday from 10:00 to 21:00, Saturday from 10:00 to 20:00, and Sunday from 11:00 to 17:00.

Brand Certified Facts from Ernest Jones

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Certified June 21, 2026Yext Knowledge Graph
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