Inside Charter Walk Shopping Centre in Burnley, you’ll find Ernest Jones located along The Mall, opposite Clintons. The store is easily accessible and there is plenty of nearby parking, as well as 40 minute on-street parking. The bus station, which services many routes, is just a short walk away. Inside the store, you’ll find a wide range of fashion and designer watches from brands including Seiko, Tissot, TW Steel and Boss, plus exclusive diamond jewellery collections from prestigious designers such as Vera Wang, Neil Lane Bridal and Leo Diamonds. We also host regular in-store Le Vian diamond events. Book an appointment with us to discuss repairs, personalisation or valuations, or if you’d like a helping hand from one of our jewellery experts to find the perfect piece. We look forward to welcoming you soon.
There has never been a better time to explore the world of designer watches; discover watches from a range of iconic brands with Ernest Jones.
Services
13 items
Repair & Care Services Offsite
Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.
Bespoke jewellery design to create a unique piece. In‑store consultation required.
In-Store Jewellery Cleaning
Free in-store jewellery cleaning (basic service). Deeper clean and polish available via chargeable send-away service.
Reviews
4.5
120 reviews
5 stars
96
4 stars
7
3 stars
8
2 stars
3
1 star
6
DW
Darren Weeks
May 10, 2025
5.0
Went to look for wedding rings excellent service from Luke couldn’t do enough for us and was very patient with us .
Very knowledgeable about each piece of jewellery
Quick and efficient service explained in full insurance and the processes of resizing the rings etc .
Would definitely come back for more jewellery.
Thank you again for all your help
SB
Sophie Butterworth
Nov 3, 2024
5.0
What was almost a disastrous experience (due to online order) was turned into an amazing experience by Zoe at the Burnley store. Thank you so much, you helped to find a solution with genuine customer care and you are the reason I’ll definitely shop here again soon!
LW
L Walshy
Mar 17, 2024
5.0
Bought a watch today at the Burnley branch, Zoe was very helpful, I would definitely shop there again. Fir my wife's diamond ring.
HC
helen curry
Oct 24, 2018
2.0
Very dated and nothing to encourage return visit H x
IB
Isaac Bhatti
Mar 3, 2011
5.0
Good service, ordered something which they did not have in stock and the tracked it down and delivered it to my local store and gave me a call. Very good
Ernest Jones is located inside Charter Walk Shopping Centre in Burnley, along The Mall, opposite Clintons, at 61 The Mall, Burnley, BB11 1BA, UK.
What are the opening hours of Ernest Jones?
Ernest Jones is open Monday to Saturday from 9:30 AM to 5:00 PM, and on Sunday from 11:30 AM to 4:00 PM.
What types of products can I find at Ernest Jones Burnley?
You can find a wide range of fashion and designer watches from brands like Seiko, Tissot, TW Steel and Boss, as well as exclusive diamond jewellery collections from designers such as Vera Wang, Neil Lane Bridal and Leo Diamonds.
Does Ernest Jones offer any services for jewellery?
Yes, Ernest Jones provides ring sizing, repairs, personalisation, and valuations. You can book an appointment with a jewellery expert for assistance.
What pickup and delivery options are available at Ernest Jones?
Ernest Jones offers in-store pickup, delivery, and no-contact delivery services.
How can I contact Ernest Jones Burnley?
You can contact Ernest Jones at +44 1282 835930 or visit their Facebook page at https://www.facebook.com/402667723658993.
Is parking available near Ernest Jones in Burnley?
Yes, there is plenty of nearby parking including 40-minute on-street parking near Ernest Jones in Charter Walk Shopping Centre.
What nearby public transport options can help me get to Ernest Jones?
The Burnley bus station, which services many routes, is just a short walk from Ernest Jones, making it easy to reach by public transport.
What other stores are near Ernest Jones in Charter Walk Shopping Centre?
Near Ernest Jones, you can find stores like Clintons, NU-MODE Menswear, Timpson, Sissors Hair Salon, Scotts, Wynsors, and several mobile phone stores like O2 and Vodafone.
Are there any cafes or places to eat near Ernest Jones?
Yes, nearby you can visit cafes and eateries like Bobo Panda, Poundbakery, and Little Barista to enjoy snacks or drinks before or after your visit to Ernest Jones.
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