Our Ernest Jones store is located inside the Royal Victoria Place shopping centre in Tunbridge Wells. You’ll find us on Level 2, next to M&S and opposite French Connection. If you’re visiting by car, the most convenient parking is on levels 5 or 6, which both provide direct access to all Level 2 stores. When inside, you’ll discover our beautiful selection of diamond jewellery from exclusive brands such as Tolkowsky, Neil Lane Bridal and The Diamond Story, as well as many premium watch brands such as Bulova, Seiko and Emporio Armani. We also stock an impressive range of fashion jewellery and stylish gifts, so whatever the occasion, you’ll be spoilt for choice. Services include repairs, valuation, finance and personalisation, as well as bookable appointments with our friendly jewellery experts. We look forward to welcoming you soon.
There has never been a better time to explore the world of designer watches; discover watches from a range of iconic brands with Ernest Jones.
Services
13 items
Repair & Care Services Offsite
Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.
Off-site jewellery and watch engraving available in any store from £30 for our items or yours, sent to our Jewellery Quarter service centre with a 10 working day turnaround.
Bespoke jewellery design to create a unique piece. In‑store consultation required.
In-Store Jewellery Cleaning
Free in-store jewellery cleaning (basic service). Deeper clean and polish available via chargeable send-away service.
Reviews
4.2
38 reviews
5 stars
25
4 stars
7
3 stars
1
2 stars0
1 star
5
CJ
Charlotte Jensen
Feb 16, 2026
5.0
We popped into Ernest Jones at Tunbridge Wells yesterday to make a start on looking at our wedding rings. Gemma, the lovely lady behind the counter, was absolutely wonderful. She really knew her stuff and was really informative and incredibly helpful. She made it so easy and simple. We both didn’t know where to start but sort of knew what we wanted but now after talking to Gemma, we know exactly what we wanted and will be back to order our rings. Thank you Gemma!
LL
Leigh
Feb 2, 2026
5.0
Lovely ladies who were super helpful.
I went in knowing that I wanted a watch but had no preference on design or make.
Gemma was very helpful and gave me a selection to choose from. I was torn between 1, that I tried on in the shop and 1 I had seen online. Gemma said that it could be ordered into store and I could go back to make my choice.
When I returned and chose my watch, Kate was so helpful in guiding me through the payment which i had to access via a reward gateway.
I would definitely return to Tunbridge Well Ernest Jones as all the staff i spoke with were friendly and very helpful.
CM
Cătălin Maxim (Max)
Oct 17, 2022
4.0
Ok
GT
G. Trivigno
Jul 6, 2020
1.0
Unfortunately a very very bad experience
Using low price to attract traffic online
I don’t recommend
Ernest Jones is located inside the Royal Victoria Place shopping centre on Level 2, next to M&S and opposite French Connection, in Tunbridge Wells.
What are the opening hours of Ernest Jones in Tunbridge Wells?
The store is open Monday to Saturday from 9:00 AM to 5:00 PM and on Sunday from 11:00 AM to 4:00 PM.
What types of products does Ernest Jones in Tunbridge Wells offer?
Ernest Jones offers diamond jewellery from exclusive brands, premium watches, fashion jewellery, and stylish gifts suitable for various occasions.
Does Ernest Jones provide any repair or valuation services?
Yes, Ernest Jones offers jewellery and watch repairs, valuations, ring sizing, and personalisation services.
Can I pick up my order in-store or get delivery from Ernest Jones in Tunbridge Wells?
Yes, Ernest Jones offers in-store pickup, delivery, and no-contact delivery services.
How can I contact Ernest Jones in Tunbridge Wells?
You can contact them by phone at +44 1892 512486 or toll-free at +44 800 458 1066.
Is there convenient parking when visiting Ernest Jones in Royal Victoria Place?
Yes, parking is best on levels 5 or 6 of Royal Victoria Place, which provide direct access to Level 2 stores where Ernest Jones is located.
Are there any cafes nearby Ernest Jones where I can relax before or after shopping?
Yes, Seattle Expresso, Taste Wells, and Whittard of Chelsea are cafes nearby where you can enjoy coffee and snacks before or after visiting Ernest Jones.
Is there a mobile phone store near Ernest Jones if I need device accessories or repairs?
Yes, the O2 Shop Tunbridge Wells and Ee are nearby mobile phone stores offering accessories and repairs.
Are there other jewellery stores near Ernest Jones in Royal Victoria Place?
Yes, Silverleaf Jewellery, Swarovski, and Toulson Jones Jewellers are nearby jewellery stores you might want to visit.
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