Ring Sizing
From £59.95
Ring sizing completed off-site within 10 days. Suitable for gold, silver, platinum and palladium with a 12‑month guarantee included.
Brand Certified
H. Samuel
4.7(182 reviews)
Certified by H. Samuel • Jun 14, 2026
Business Details
312 Dukes Walk, Maidstone, KEN
ME15 6AS, United Kingdom
Certified by H. Samuel • Jun 14, 2026
+44 1622 751101
Certified by H. Samuel • Jun 14, 2026
https://www.hsamuel.co.uk/store/HS4217-Maidstone
Certified by H. Samuel • Jun 14, 2026
About
Certified by H. Samuel • Jun 14, 2026
JewellerWatch ShopWatch Repair ServiceJewellery Repair ServiceSignet Trading LTD
H.Samuel Maidstone is located on the upper level of The Mall on Dukes Walk, near the escalators and opposite Next, with easy access from nearby parking and strong public transport links. The store offers a well‑balanced range of men’s and women’s watches from brands such as Lacoste, Hugo Boss, Rotary and Tommy Hilfiger, alongside jewellery designed for both everyday wear and special occasions. Diamond collections include Forever Diamond, Princessa and Enchanted Disney, complemented by a variety of gift options. Services such as repairs, engraving, valuations and personalisation are available, with expert help on hand in-store.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by H. Samuel • Jun 14, 2026
Hours
Certified by H. Samuel • Jun 14, 2026
Monday9:30 AM - 5:00 PM
Tuesday9:30 AM - 5:00 PM
Wednesday9:30 AM - 5:00 PM
Thursday9:30 AM - 5:00 PM
Friday9:30 AM - 5:00 PM
Saturday9:30 AM - 5:00 PM
Sunday11:00 AM - 3:00 PM
12/25/20269:30 AM - 5:00 PM
Products & Services
3 lists · 15 items
Explore offerings from H. Samuel on 312 Dukes Walk in Maidstone, with popular repair & care services offsite available at this location.
Services
13 items
Repair & Care Services Offsite
Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.
Jewellery Cleaning & Polishing
From £39.95
Jewellery cleaning and polishing to restore shine and remove scratches. Off‑site service.
Jewellery Rhodium Plating
From £49.95
Rhodium plating restores white gold’s shine and protects against wear. Completed off-site in within 10 days.
Jewellery Repair Services
Prices may vary depending on item type and work required
Jewellery repairs for rings, chains and settings. Free in‑store estimate.
Watch Battery Replacement & Reseal
From £49.95
Watch battery replacement and reseal to restore performance and water resistance, using high‑quality components.
Watch Servicing
From £49.95
Watch servicing to restore accuracy and reliability. Cleaning, lubrication and adjustment to extend lifespan.
Watch Repairs
Price and lead times vary depending on watch brand and work required
Watch repairs for straps, clasps, glass and mechanisms using high‑quality components.
Jewellery & Watch Engraving
From £30
Engraving for jewellery and watches with names, dates or messages. Precision finish for lasting memories
Jewellery & Watch Valuation
From £60
All valuations for insurance or probate purposes.
In-Store Watch Bracelet Adjustments
if watch is purchased elsewhere.
Bracelet adjustment for a comfortable fit. Free in‑store if watch was bought in store; charges may apply if watch was purchased elsewhere.
In-Store Watch Battery Replacement
From £9.99
In‑store battery replacement from £9.99. Expert fitting with high‑quality batteries; subject to availability.
Bespoke jewellery design to create a unique piece. In‑store consultation required.
In-Store Jewellery Cleaning
Free in-store jewellery cleaning (basic service). Deeper clean and polish available via chargeable send-away service.
Lifetime Battery Replacement
1 item
Lifetime Battery Replacement
From £17.99
Lifetime battery replacement to keep your watch running reliably, using high‑quality components for lasting performance.
Ear Piercing
1 item
Ear Piercing
Free service when buying a pair of piercing earrings.
Professional ear piercing using safe, hygienic techniques. Includes starter earrings. Free with any piercing earring purchase.
Reviews
4.7
182 reviews
5 stars
155
4 stars
15
3 stars
6
2 stars
3
1 star
3
- RHRichard & HelenJun 3, 20265.0Brought a watch from H Samuel in Maidstone lovely customer service from Adrian Eve if you ever in Maidstone and ever in this store asked for Adrian is customer service skills top-notch
- BWB WoodJun 3, 20265.0Friendly, helpful and informative staff thankyou Andrew
- BRBella RobinsonMay 1, 20265.0Visited on Saturday and had Lydia serve me. She really took the time to speak through everything and was so knowledgeable. Thank you
- NSNatasha SullivanMay 1, 20265.0Lydia was absolutely lovely today , so polite friendly and welcoming ! True asset to your store
- VJVeronika JaneApr 26, 20265.0Amazing service, we were looking for an engagement gift for a close family member in Maidstone and one of the staff members Faith helped us from start to finish, with viewing pieces, any questions and worries we had, she was so so friendly and helpful - such lovely customer service. Thank you!
Frequently Asked Questions About H. Samuel
Where is the H. Samuel Maidstone store located?
The H. Samuel Maidstone store is located on the Upper Level of The Mall Shopping Centre on Dukes Walk, near the escalators and opposite Next, Maidstone, ME15 6AS, UK.
What are the opening hours of the H. Samuel Maidstone store?
The store is open Monday to Saturday from 9:30 AM to 5:00 PM, and on Sundays from 11:00 AM to 3:00 PM.
What types of products can I find at H. Samuel Maidstone?
You can find ladies and gents watches from brands like Lacoste, Hugo Boss, Rotary, and Tommy Hilfiger, as well as diamond jewellery from designers such as Forever Diamond, Princessa, and Enchanted Disney. They also offer a range of gifts and fashion jewellery.
Does H. Samuel Maidstone offer services like repairs or valuations?
Yes, they offer repairs, valuations, and personalisation services for jewellery and watches.
What pickup and delivery options are available at H. Samuel Maidstone?
They offer in-store pickup, delivery, and no-contact delivery services for your convenience.
Can I book a free appointment with an expert at H. Samuel Maidstone?
Yes, you can book a free appointment with their friendly experts to discuss repairs, valuations, personalisation, or to get help finding the perfect jewellery or gift.
How can I reach H. Samuel Maidstone using public transport?
The Mall Shopping Centre where H. Samuel is located has great public transport links, making it easy to visit by bus or taxi.
Are there parking facilities available near H. Samuel Maidstone?
Yes, The Mall Shopping Centre offers convenient parking with direct access to the shops, including H. Samuel.
What nearby places can I visit around H. Samuel Maidstone?
Nearby you can visit Roman Originals in Chequers Shopping Centre for shopping and dining, Mooboo Maidstone for bubble tea, and Krispy Kreme Maidstone for donuts and treats.
Is there a place nearby where I can exchange currency before or after visiting H. Samuel Maidstone?
Yes, there are currency exchange services nearby, including eurochange Maidstone - The Mall and NM Money, both conveniently located near H. Samuel.
Brand Certified Facts from H. Samuel
This information is certified by H. Samuel and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 14, 2026Yext Knowledge Graph
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