Ernest Jones is located along the Lower Rose Gallery, directly opposite John Lewis, in the Lower Mall of the Bluewater Shopping Centre in Dartford, Kent. We are easily accessible from the Rose Gallery car park and are near the customer lifts. We stock many prestigious watch brands in-store, including the likes of Cartier, Tudor and Chanel, as well as exclusive diamond collections from top designers such as Tolkowsky, Vera Wang and Arctic Light. We also host regular Le Vian diamond events. In-store services include repairs, valuations and personalisation, as well as bookable appointments with our jewellery experts who’ll be happy to answer questions and to help you find the perfect piece. We look forward to welcoming you soon.
There has never been a better time to explore the world of designer watches; discover watches from a range of iconic brands with Ernest Jones.
Services
13 items
Repair & Care Services Offsite
Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.
Off-site jewellery and watch engraving available in any store from £30 for our items or yours, sent to our Jewellery Quarter service centre with a 10 working day turnaround.
Explore the stunning collection of diamond rings at Ernest Jones, crafted to celebrate life’s most meaningful moments. Featuring carefully selected diamonds chosen for their brilliance and quality, each ring offers exceptional sparkle and refined style.
From classic solitaires to modern designs, there’s a perfect ring for every occasion. Set in premium metals such as gold, white gold, and platinum, each piece is designed for lasting beauty, making it a timeless symbol of love and elegance.
Discover the collection of wedding rings at Ernest Jones, expertly crafted to represent everlasting love and commitment. Designed with quality and comfort in mind, each ring offers a timeless finish perfect for everyday wear.
From classic bands to more detailed styles, there is a design to suit every preference. Crafted in premium metals such as gold, white gold, and platinum, these rings are made to be cherished for a lifetime, symbolising your journey together in style.
Discover the elegant collection of engagement rings at Ernest Jones, designed to mark life’s most meaningful moments. Each ring features carefully selected diamonds, chosen for their brilliance and quality, creating a truly captivating sparkle.
From timeless solitaire designs to contemporary styles, there is something to suit every taste. Crafted in premium metals such as gold, white gold, and platinum, each piece is made for lasting beauty and comfort, making it the perfect symbol of love and commitment.
Explore the elegant collection of gold jewellery at Ernest Jones, designed to bring timeless style to every occasion. Crafted from high-quality gold, each piece offers a radiant finish and lasting durability.
From delicate everyday designs to bold statement pieces, the collection suits a variety of tastes and styles. Whether you're searching for a meaningful gift or a classic addition to your own collection, there’s something to suit every moment.
Available in yellow gold, white gold, and rose gold, each piece is thoughtfully designed for both comfort and sophistication, making it perfect for everyday wear or special occasions.
Discover the refined collection of watches at Ernest Jones, designed to combine style with reliable performance. Crafted using high-quality materials, each timepiece offers durability, precision, and a sophisticated finish.
From classic designs to modern styles, the range suits both everyday wear and special occasions. Featuring trusted brands and expertly made movements, every watch is created with attention to detail and comfort in mind.
Perfect as a meaningful gift or a stylish personal accessory, Ernest Jones watches are made to be worn and appreciated for years to come, offering a timeless addition to any collection.
Explore the collection of smartwatches at Ernest Jones, designed to combine modern technology with sleek, everyday style. Crafted with high-quality materials, each smartwatch offers comfort, durability, and a sophisticated finish.
From fitness tracking and health monitoring to seamless smartphone connectivity, these smartwatches are built to support your daily routine with ease. With a range of designs and finishes available, there’s something to suit every lifestyle and preference.
Perfect for staying connected while on the go, Ernest Jones smartwatches offer both practicality and style, making them a versatile addition to any collection.
Discover the beautiful collection of silver jewellery at Ernest Jones, designed to add effortless style to any look. Crafted from high-quality silver, each piece offers a bright, polished finish and lasting durability.
From delicate everyday designs to more statement pieces, the collection caters to every style and occasion. Whether you're searching for a thoughtful gift or a versatile addition to your own collection, there’s something to suit every taste.
Designed with comfort and attention to detail, Ernest Jones silver jewellery is perfect for everyday wear, offering timeless appeal that can be enjoyed for years to come.
Explore the versatile collection of rings at Ernest Jones, designed to suit every style and occasion. Crafted using high-quality materials, each piece offers a perfect blend of durability, comfort, and refined design.
From simple, elegant bands to more detailed and eye-catching styles, the range caters to both everyday wear and special moments. Whether you're marking a milestone, choosing a meaningful gift, or adding to your personal collection, there’s a ring to suit every taste.
Available in a variety of metals and finishes, each ring is designed with attention to detail, ensuring lasting beauty and a comfortable fit. Ernest Jones rings offer timeless appeal, making them perfect for everyday elegance or celebrating life’s special moments.
Discover the stunning collection of necklaces at Ernest Jones, designed to add the perfect finishing touch to any look. Crafted from high-quality materials, each piece offers a blend of elegance, durability, and everyday wearability.
From delicate chains for a subtle, refined look to more statement designs that stand out, the collection caters to a variety of styles and occasions. Whether you’re dressing for a special event or enhancing your everyday outfit, there’s a necklace to suit your style.
Available in a range of metals and finishes, each piece is thoughtfully designed with attention to detail and comfort in mind. Ernest Jones necklaces make the perfect gift or a timeless addition to your own jewellery collection, offering lasting beauty you can enjoy for years to come.
Explore the elegant collection of bracelets at Ernest Jones, designed to bring a refined finishing touch to any look. Crafted from high-quality materials, each piece combines durability with sophisticated style for everyday wear or special occasions.
From delicate, understated designs to bold statement pieces, the collection offers something to suit every taste and personality. Perfect as a meaningful gift or a stylish addition to your own jewellery collection, each bracelet is created with comfort and attention to detail in mind.
Available in a range of metals and finishes, Ernest Jones bracelets offer versatile style and lasting beauty, making them an essential accessory for any occasion.
Discover the elegant collection of earrings at Ernest Jones, designed to add the perfect finishing touch to any look. Crafted from high-quality materials, each pair offers a balance of style, comfort, and lasting durability.
From classic studs and timeless hoops to more detailed statement designs, the range suits both everyday wear and special occasions. Whether you're looking for a subtle accessory or something to stand out, there’s a style to match every taste.
Available in a variety of metals and finishes, Ernest Jones earrings are thoughtfully designed with attention to detail, making them a meaningful gift or a versatile addition to your jewellery collection.
Reviews
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Adelina Istrate
Aug 8, 2026
1.0
Very disappointing experience with my engagement ring.
What should have been one of the most special purchases of our lives has turned into a very stressful and frustrating experience.
The size we needed wasn’t available, so a member of staff strongly encouraged us to purchase a size K, assuring us it would be fine. It wasn’t, so we returned to exchange it. We were told the correct size would be ordered from another store and that we would be contacted when it arrived. After more than a week with no update, I had to call myself, only to find out the ring hadn’t even been ordered.
When the replacement eventually arrived, there were further issues with the insurance, which had to be cancelled and recreated. The size J ring we were given also had visible scratches, which is completely unacceptable for an engagement ring.
I was then offered a free polish or to have the original ring resized. I chose to have the original ring resized, but I am still waiting. Even now, nobody has contacted me to let me know whether my ring is ready for collection. All I have received are apologies, rather than proper communication or a resolution.
To make matters worse, I have now paid for the insurance twice, costing almost £100, despite still not being able to properly wear my engagement ring.
It has been over a month since the engagement, and this entire experience has been extremely disappointing. An engagement ring is a very meaningful purchase, and I expected much better service, communication and attention to detail.
I hope the company takes this feedback seriously and improves the way they handle customers, particularly when it comes to something as important as an engagement ring.
LS
Liz Smith
Jul 26, 2026
5.0
Really helpful associate Jason helped me with my jewellery choice. No pressure, just friendly and knowledgeable.
BV
Brandon Vital
Jul 18, 2026
5.0
I had an amazing experience at Ernest Jones while buying our wedding rings for our wedding in Brazil. From start to finish, the service was exceptional, and Jason went above and beyond to make sure we found the perfect rings. He was knowledgeable, patient, professional, and genuinely cared about making our experience special.
Jason is an absolute credit to Ernest Jones. In my opinion, he should be running the store—his customer service sets the standard, and the rest of the team (that are older than him) could learn a lot from him. He made what was already an exciting occasion even more memorable.
Thank you, Jason, for helping us choose rings that we’ll treasure for a lifetime. Highly recommended!
AA
Aminul
Jun 5, 2026
5.0
Great experience at Ernest Jones. Jason was really helpful, friendly, and knowledgeable when helping me choose a watch. He took the time to explain the options and made the whole process easy and enjoyable. Very happy with my purchase—thanks, Jason!
JA
Jonathan Afram
May 17, 2026
5.0
Great experience, Jason has been extremely helpful!
Where is Ernest Jones located within the Bluewater Shopping Centre?
Ernest Jones is located along the Lower Rose Gallery, directly opposite John Lewis in the Lower Mall of the Bluewater Shopping Centre in Dartford, Kent.
What brands of watches does Ernest Jones stock?
Ernest Jones stocks prestigious watch brands including Cartier, Tudor, and Chanel.
Which exclusive diamond collections can I find at Ernest Jones?
You can find exclusive diamond collections from top designers such as Tolkowsky, Vera Wang, and Arctic Light at Ernest Jones.
Does Ernest Jones offer any special events related to diamonds?
Yes, Ernest Jones hosts regular Le Vian diamond events in-store.
What in-store services does Ernest Jones provide?
Ernest Jones offers services including repairs, valuations, personalisation, and bookable appointments with jewellery experts to help find the perfect piece.
What are the opening hours of Ernest Jones?
Ernest Jones is open from 10:00 to 20:00 Monday to Saturday, and from 11:00 to 17:00 on Sundays. The store is closed on Christmas Day.
Can I get my rings sized at Ernest Jones?
Yes, ring sizing is one of the services provided by Ernest Jones.
Which nearby stores could I visit for fashion and clothing while at Bluewater?
Nearby clothing stores include Monsoon, Gap, Calvin Klein, Fred Perry, Mint Velvet, and T.M.Lewin, among others.
Are there other jewellery stores close to Ernest Jones at Bluewater?
Yes, nearby jewellery stores include Pandora, Chisholm Hunter, Mappin & Webb, and Oliver Bonas.
What nearby amenities can customers enjoy before or after visiting Ernest Jones?
Customers can enjoy nearby places such as the CREAMS British Luxury coffee shop, Elemis beauty salon, and the Vision Express Opticians at Bluewater shopping centre.
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