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The Watch Lab

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About

Watch Repair ServiceWatch Store
The Watch Lab has been operating from our purpose-built Service Centre for 20 years. Our team of expertly trained professional watch technicians and watchmakers repair most brands, whether vintage, automatic, mechanical or quartz. Many common repairs can be completed onsite within the hour by our friendly branch staff who will be more than happy to help you. Our Watch Lab branches and workshops use all the latest technical equipment from Switzerland and Germany. We also have a national chain of Watch Lab branches and kiosks conveniently located in some of the UK’s most visited shopping centres.

Location

The Watch Lab
Bluewater Parkway, Dartford, KEN
DA9 9ST, United Kingdom

Hours

Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 5:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.