Ring Sizing
From £59.95
Ring sizing completed off-site within 10 days. Suitable for gold, silver, platinum and palladium with a 12‑month guarantee included.
Brand Certified
H. Samuel
4.9(664 reviews)
Certified by H. Samuel • Jun 21, 2026
Business Details
Unit 18, Canterbury, KEN
CT1 2TF, United Kingdom
Certified by H. Samuel • Jun 21, 2026
+44 1227 769835
Certified by H. Samuel • Jun 21, 2026
https://www.hsamuel.co.uk/store/HS4656-Canterbury
Certified by H. Samuel • Jun 21, 2026
About
Certified by H. Samuel • Jun 21, 2026
JewellerWatch ShopWatch Repair ServiceJewellery Repair ServiceSignet Trading LTD
H.Samuel Canterbury is based within Whitefriars Shopping Centre, just moments from the city’s historic attractions, including Canterbury Cathedral. Situated in one of Canterbury’s main retail areas, the store is easy to reach with nearby parking options such as the Whitefriars multi-storey and surrounding city centre car parks. Inside, you’ll find a carefully curated selection of men’s and women’s watches from brands including Calvin Klein, Hugo Boss and Tommy Hilfiger. The jewellery range spans everyday favourites and occasion pieces, with diamond collections from Perfect Fit, Emmy London and Princessa. Services such as repairs, valuations and personalisation are available, with expert in-store support to help you choose.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by H. Samuel • Jun 21, 2026
Hours
Certified by H. Samuel • Jun 21, 2026
Monday9:30 AM - 5:30 PM
Tuesday9:30 AM - 5:30 PM
Wednesday9:30 AM - 5:30 PM
Thursday9:30 AM - 5:30 PM
Friday9:30 AM - 5:30 PM
Saturday9:30 AM - 5:30 PM
Sunday10:30 AM - 4:30 PM
12/25/20269:30 AM - 5:30 PM
Products & Services
3 lists · 15 items
Explore offerings from H. Samuel on Unit 18 in Canterbury, with popular repair & care services offsite available at this location.
Services
13 items
Repair & Care Services Offsite
Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.
Jewellery Cleaning & Polishing
From £39.95
Jewellery cleaning and polishing to restore shine and remove scratches. Off‑site service.
Jewellery Rhodium Plating
From £49.95
Rhodium plating restores white gold’s shine and protects against wear. Completed off-site in within 10 days.
Jewellery Repair Services
Prices may vary depending on item type and work required
Jewellery repairs for rings, chains and settings. Free in‑store estimate.
Watch Battery Replacement & Reseal
From £49.95
Watch battery replacement and reseal to restore performance and water resistance, using high‑quality components.
Watch Servicing
From £49.95
Watch servicing to restore accuracy and reliability. Cleaning, lubrication and adjustment to extend lifespan.
Watch Repairs
Price and lead times vary depending on watch brand and work required
Watch repairs for straps, clasps, glass and mechanisms using high‑quality components.
Off-site jewellery and watch engraving available in any store from £30 for our items or yours, sent to our Jewellery Quarter service centre with a 10 working day turnaround.
Jewellery & Watch Valuation
From £60
All valuations for insurance or probate purposes.
In-Store Watch Bracelet Adjustments
if watch is purchased elsewhere.
Bracelet adjustment for a comfortable fit. Free in‑store if watch was bought in store; charges may apply if watch was purchased elsewhere.
In-Store Watch Battery Replacement
From £9.99
In‑store battery replacement from £9.99. Expert fitting with high‑quality batteries; subject to availability.
Bespoke jewellery design to create a unique piece. In‑store consultation required.
In-Store Jewellery Cleaning
Free in-store jewellery cleaning (basic service). Deeper clean and polish available via chargeable send-away service.
Lifetime Battery Replacement
1 item
Lifetime Battery Replacement
From £17.99
Lifetime battery replacement to keep your watch running reliably, using high‑quality components for lasting performance.
Ear Piercing
1 item
Ear Piercing
Free service when buying a pair of piercing earrings.
Professional ear piercing using safe, hygienic techniques. Includes starter earrings. Free with any piercing earring purchase.
Reviews
4.9
664 reviews
5 stars
614
4 stars
29
3 stars
13
2 stars2
1 star6
- OMOliver MinettiJun 17, 20265.0Moira and Emma were very helpful and good product knowledge. Pleased I called into store excellent customer service
- HWHayden WilliamsJun 14, 20265.0Thank you to Emma and Louisa for helping to sort a replacement for a broken chain necklace of mine that happened at work. I popped in during their last 30 mins open. From retail to retail it was greatly appreciated as they still fit me in as a customer despite the end of day. Quick and efficient with all of their customer service, Thank you again!
- PMPatrick MckennaJun 11, 20265.0The assistant manager was so helpful at this store She sent off a ring that was too big and had it delivered with the correct size the next day . The lady in question was Dora ! Thank you so much Dora
- JVJosé Isaías Fitch VegaJun 10, 20265.0⭐⭐⭐⭐⭐ Excellent service from Dora. She was kind, patient, and professional throughout the entire experience, always willing to help and offer solutions. It’s a pleasure to receive such attentive and friendly customer service. Thank you very much, Dora!
- MDMichelle DaviesJun 7, 20265.0Visited H. Samuel in Canterbury today and was served by a lovely, helpful, patient lady by the name of Dora. Dora's expertise in jewellery and advice given was amazing. Her customer service skills were excellent. We left the store 100% satisfied with the service we received and the purchase that we made. Thank you Dora ❤️, you are a credit to H. Samuel. They are so lucky to have you!
Frequently Asked Questions About H. Samuel
Where is H. Samuel located in Canterbury?
H. Samuel is located at Unit 18, Whitefriars Shopping Centre, Canterbury, CT1 2TF, GB, next to M&S and opposite Tesco Metro.
What are the opening hours of H. Samuel in Canterbury?
H. Samuel is open Monday to Saturday from 9:30 AM to 5:30 PM, and on Sundays from 10:30 AM to 4:30 PM.
What shopping brands are available at H. Samuel Canterbury?
H. Samuel offers watches from brands like Accurist, Armani Exchange, Bulova, Casio, Citizen, Guess, and Hugo.
Does H. Samuel Canterbury offer any special in-store services?
Yes, they provide repairs, valuations, personalisation services, and free expert appointments to assist with purchases.
Can I order online and pick up my items at H. Samuel Canterbury?
Yes, H. Samuel offers in-store pickup, delivery, and no-contact delivery services.
How can I book a personalized appointment at H. Samuel Canterbury?
You can book a free appointment with an expert via their website at https://www.hsamuel.co.uk/bookAppointment.
What payment methods are accepted at H. Samuel Canterbury?
They accept debit cards and mobile NFC payments; cash is not required.
What nearby car parks are convenient when visiting H. Samuel Canterbury?
The best parking options are the Whitefriars multi-storey car park and the nearby Watling Street car park.
Which nearby stores can I visit along with H. Samuel at Whitefriars Shopping Centre?
Nearby stores include Typo gift shop, Disney Store toy shop, Three UK mobile phone store, Goldsmiths jewelry store, and Sports Direct for sportswear.
What attractions can I explore near H. Samuel in Canterbury?
You can visit Canterbury Cathedral, Whitefriars Canterbury shopping center with cinema, and enjoy dining at nearby M&S Cafe or Fast&Gusto.
Brand Certified Facts from H. Samuel
This information is certified by H. Samuel and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
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