Goldsmiths

Reviews

• AJ

  Ashley James

  1 day ago
  1.0
  Terrible customer service, 2 weeks and still waiting for a product, no communication, no resolution, shocking!
• AH

  Andrew Hopson

  3 days ago
  5.0
  Had wonderful service from Rebecca who was kind and knowledgeable, as well as more than happy to introduce me to price ranges and find my aspirations for future watches. When I’m eventually able to purchase a dream watch from there, I’ll be more than happy to go through the purchase with her!
• HS

  Harry Stainton

  Jun 11, 2026
  5.0
  I’ve been visiting the team at Goldsmith’s for 5 years, and a massive thank you to the full team and special thanks to Nicole and Ben. They have taken good care of me over the years, whether it's a small service or lending advice.. right the way to picking out something special. They're incredibly knowledgeable, and great people to be around. I find it’s rare to find truly unique experiences but you’ve given me so many over the years so extremely grateful! Thanks, Nicole, Ben and the extended team
• JZ

  jie zhu

  Jun 4, 2026
  5.0
  Had a fantastic experience and couldn't be happier. A special thank you to Luca, who was friendly, professional and incredibly helpful throughout. It's rare to receive this level of customer service these days, and it genuinely made a difference. Thank you again, Luca. I'm absolutely delighted with my watch and look forward to returning in the future.
• AM

  Alek Mirzaev

  May 25, 2026
  5.0
  went into the store today following some thinking ive been doing about purchasing a rolex watch, absolutely phenomenal service. all the staff are exceptionally attentive and offered refreshments on a rather hot day. i was served by the deputy manager (im extremely bad at remembering names) who answered all my questions with enthusiasm and impressive knowledge of rolex as a company and not just about their watches. god willing i will return

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