You’ll find our H.Samuel store on Level 4 of the Eastgate Shopping Centre in Inverness. We’re in the West Wing of the Centre which is easily accessed via the Level 3 car park. Once in-store, you’ll find a wonderful selection of watches from designer brands including Bulova, Hugo Boss and Tommy Hilfiger. We also stock an impressive range of jewellery and gifts for all occasions, as well as sparkling diamond and bridal collections from top names such as Perfect Fit, Emmy London and Princessa. If you need a hand finding the ideal gift, or you want to discuss repairs, valuations or personalisation, book an appointment with one of our friendly experts who’ll be happy to help. We look forward to seeing you soon.
Explore offerings from H. Samuel on Unit 21 in Inverness, with popular repair & care services offsite available at this location.
Services
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Repair & Care Services Offsite
Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.
Our ring sizing services takes 10 working days. This can only be resized for gold, silver, platinum and palladium rings.
Non-precious metals cannot be resized.
There is a 12 month guarantee on all ring sizing.
*Please note this service is completed off site*
Restore the beauty and brilliance of your jewellery with our expert Cleaning and Polishing service. Everyday wear can leave precious metals scratched and gemstones looking dull, but our specialist care is designed to revive their original sparkle. Using professional cleaning, precision polishing, and high quality plating techniques, we gently remove imperfections and enhance shine, bringing your treasured pieces back to life so they look as stunning as the day you first wore them.
*Please note this service is completed off site*
Give your jewellery a flawless, high-shine finish with our professional Rhodium Plating service at H. Samuel and Ernest Jones. Designed especially for white gold, rhodium plating enhances brightness, adds a mirror-like shine, and helps protect against everyday wear.
Over time, jewellery can lose its original lustre, but our expert treatment restores a crisp, brilliant white finish while adding an extra layer of durability. Rhodium is a precious metal from the platinum family, valued for its strength and reflective qualities, making it ideal for keeping your rings, bracelets, and necklaces looking their best.
Whether you're refreshing a well-loved piece or maintaining the sparkle of something new, our specialist service ensures a refined, polished result that brings your jewellery back to life.
* Please note this service takes place ion an offsite location and will take 10 working days to complete.*
* Only available on white Gold Jewellery*
Prices may vary depending on item type and work required
Keep your treasured pieces in perfect condition with our expert Jewellery Repair service at H. Samuel and Ernest Jones. From ring resizing and chain repairs to clasp replacements and stone setting, our skilled specialists restore your jewellery with precision and care.
Each piece is carefully assessed and repaired using high quality materials, helping to preserve its beauty, durability, and sentimental value so you can enjoy wearing it for years to come.
Prices may vary depending on item type and work required however the team can provide a FREE price estimate if you bring your ring into your local store.
Keep your timepiece ticking perfectly with our Watch Battery Replacement and Reseal service at H. Samuel and Ernest Jones. Over time, watch batteries lose power and seals can weaken, affecting both performance and protection.
Our expert technicians carefully replace your battery and reseal your watch to help maintain its water resistance and reliability. Using professional tools and high quality components, we ensure your watch is restored with precision and care.
Trust us to keep your watch running smoothly, so you can rely on it every day.
Keep your timepiece performing at its best with our expert Watch Servicing at H. Samuel and Ernest Jones. Over time, watches can lose accuracy as internal components experience natural wear.
Our skilled technicians carry out a thorough service, including cleaning, lubrication, and precise adjustment of the movement to restore performance and reliability. Each watch is handled with expert care to help maintain its accuracy and extend its lifespan.
Trust our professional servicing to keep your watch running smoothly, so you can rely on it every day.
Price and lead times vary depending on watch brand and work required
Keep your timepiece in perfect condition with our expert Watch Repair service at H. Samuel and Ernest Jones. From damaged straps and broken clasps to faulty mechanisms and scratched glass, our skilled technicians are here to restore your watch with precision and care.
Each repair is carefully assessed and carried out using high quality components to ensure lasting performance and reliability. Whether it’s a minor fix or a more complex repair, we’ll help bring your watch back to its best.
Trust our specialists to give your watch the attention it deserves, so you can continue to wear it with confidence.
Add a personal touch to your treasured pieces with our Jewellery and Watch Engraving service at H. Samuel and Ernest Jones. Whether you’re marking a special date, name, or meaningful message, our expert engraving creates a lasting and unique finish.
Using precise techniques, we carefully engrave your chosen design onto a range of jewellery and watches, ensuring a clean, high quality result. Perfect for gifts or commemorating special moments, our engraving service transforms your piece into something truly one of a kind.
Create a lasting memory with a personal detail that will be cherished for years to come.
Ensure the perfect fit and comfort with our In Store Watch Bracelet Adjustment service at H. Samuel and Ernest Jones. Whether your watch feels too loose or too tight, our expert team can quickly resize the bracelet while you wait.
Using specialist tools and careful techniques, we remove or add links to achieve a secure, comfortable fit without compromising the design of your watch. Enjoy a personalised adjustment that helps your timepiece sit perfectly on your wrist, ready for everyday wear.
The bracelet adjustment is free of charge if the watch was purchased from EJ and HS. If the watch was purchased from elsewhere, this will be a £20 charge. We can adjust the bracelet of any watch that we sell and may be able to do so on other brands subject to bracelet types.
*Please note that the service is also subject to staff availability due to it being a skilled task that requires a trained team member.
Enjoy quick and convenient care with our In Store Watch Battery Replacement service at H. Samuel and Ernest Jones. If your watch has stopped or is losing time, our expert team can replace the battery while you shop.
Using professional tools and high quality batteries, we carefully fit a new power source to get your watch back up and running smoothly. Our efficient in store service helps ensure your timepiece is ready to wear again with minimal waiting time.
A watch battery replacement completed in store is from £9.99 This service is subject to staff availability due to it being a skilled task that requires a team member.
In-Store Jewellery Engraving
Free Basic Clean In-Store
Add a personal touch while you shop with our In Store Jewellery Engraving service at H. Samuel and Ernest Jones. Perfect for creating meaningful gifts or marking special occasions, our expert team can engrave your chosen message onto selected pieces while you wait.
Using precise engraving techniques, we ensure a clean and high quality finish that enhances your jewellery without compromising its design. Whether it is a name, date, or heartfelt message, we help you create something truly unique and memorable.
We cannot clean plated items, or pearls, opals, and emeralds in-store due to them being delicare in natrue. They would therefore need to be sent away for a chargeable clean and polish
Create something truly unique with our Bespoke Jewellery Design service at H. Samuel and Ernest Jones. Whether you are marking a special occasion or bringing a personal vision to life, our expert team will guide you through every step of the design process.
From selecting precious metals and gemstones to refining the final details, we work with you to craft a piece that reflects your individual style and story. Thoughtfully designed and expertly created, your bespoke jewellery will be as meaningful as it is beautiful, made to be treasured for years to come.
Please note that completely bespoke designs are only available in store as consultation with designers as well as wax molds will need to be reviewed.
Lifetime Battery Replacement
1 item
Lifetime Battery Replacement
£17.99
Enjoy peace of mind with our Lifetime Battery Replacement service at H. Samuel and Ernest Jones. Our experts will replace your watch battery whenever needed using high quality components, helping keep your timepiece running reliably for years to come.
Free service when buying a pair of piercing earrings.
Enjoy a safe, quick, and professional experience with our Ear Piercing service at H. Samuel and Ernest Jones. Whether it is your first piercing or an additional one, our trained specialists provide expert care using hygienic techniques and high quality equipment.
We offer a range of stylish starter earrings to suit your look, ensuring both comfort and confidence from the moment your piercing is done. With a focus on safety and customer care, we make the experience as smooth and reassuring as possible.
Free service when you buy any pair of piercing earrings. Plus a 20% off voucher for your next pair of full priced earrings 3 months following your piercing
Reviews
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Sarah Hobbs
Jun 4, 2026
5.0
I needed the strap of my new watch (bought elsewhere) shortened. The lovely manager suggested a perfect cost effective way of me doing this - so as well having a very nice chat with him I walked away with a perfectly fitting watch and a silver (extremely good value) necklace!
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Sarah Calderwood
May 10, 2026
5.0
We took our 7-year-old daughter to have her ears pierced at H. Samuel after she’d been asking for quite a while, and we honestly couldn’t have asked for a better experience.
As soon as we went in, Mark greeted us and asked if we needed any help. When I explained that we were there for ear piercing, he was absolutely fantastic — so friendly, professional, and reassuring. He talked us through the whole process clearly and took the time to speak directly to our daughter, which really helped her feel comfortable and relaxed.
Karen was equally wonderful. She was kind, patient, and made our daughter feel completely at ease throughout the piercing itself. The whole experience felt very clean, professional, and welcoming from start to finish.
Thanks to both Mark and Karen, our daughter left with a huge smile and some beautiful earrings. We’re so pleased with the service we received and would highly recommend them to anyone considering ear piercing for their child. 10/10 experience!
EP
Elaine Pilkington
Apr 29, 2026
5.0
Very friendly store and David was fantastic. He mended my chain at no cost. Great service 👏 👍 👌 🙌 😀
NS
Nora Stuart
Apr 28, 2026
5.0
Samantha repaired 2 chains and sold me backs for my earrings. She was friendly and very helpful.
KC
Kimberley Cooper
Apr 26, 2026
5.0
Went into the store and got help from Karen, absolutely amazing so helpful and talked me through each chain I looked at, told me about how to take care of the items, such a warm and welcoming place, Karen was absolutely amazing would definitely go back for future gifts! Will definitely be asking for Karen again, definitely knows her stuff and is so patient with customers.
H. Samuel is located at Unit 21, Eastgate Centre, Inverness, Inverness Eastgate, IV2 3PP, UK, on Level 4 in the West Wing of the Eastgate Shopping Centre.
What are the opening hours of the H. Samuel store in Inverness?
The store is open Monday to Saturday from 9:30 AM to 5:30 PM, and on Sundays from 12:00 PM to 4:00 PM.
Which watch brands can I find at H. Samuel Inverness?
You can find designer watch brands including Accurist, Bulova, Casio, Citizen, Fossil, Garmin, Guess, Hugo, Reflex Active, Rotary, Seiko, Sekonda, and Tommy Hilfiger at H. Samuel Inverness.
Does H. Samuel in Inverness offer jewellery repairs and valuations?
Yes, H. Samuel provides jewellery and watch repair services, valuations, and personalisation assistance by appointment with their experts.
Can I purchase gifts and bridal collections at H. Samuel in Inverness?
Yes, the store offers a wide range of gifts and sparkling diamond and bridal collections from brands like Perfect Fit, Emmy London, and Princessa.
Is it possible to book an appointment at H. Samuel Inverness?
Yes, you can book an appointment online via their website to get personalised assistance with gifts, repairs, valuations, or personalisation.
Does H. Samuel Inverness offer delivery and in-store pickup options?
Yes, H. Samuel provides delivery services as well as in-store pickup options. However, same-day delivery is not available.
What nearby shops can I visit when shopping at H. Samuel in Eastgate Centre?
Nearby shops include Rituals (cosmetic and hair supplies), Superdry (clothing and fashion accessories), Marks and Spencer (department store), Monsoon Accessorize (clothing), and Hotel Chocolat (chocolatier).
Are there food and coffee options near H. Samuel in Inverness Eastgate?
Yes, you can enjoy coffee at Costa Coffee, relax at In the City Café, or grab chocolates at Hotel Chocolat, all located near the Eastgate Centre where H. Samuel is situated.
How can nearby banks and services help me when visiting H. Samuel in Inverness?
Nearby banks including Nationwide, Bank of Scotland, and TSB Bank can assist with financial services, while Vodafone offers mobile phone services nearby. This makes it convenient to handle errands while visiting H. Samuel.
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