Oakhaven Hospice has 8 retail charity shops in the New Forest, Totton and Waterside area, whose mission is to raise funds to contribute to the running costs of the Hospice and its services throughout the community.
Everyone loves a bargain, and since 1995 when Oakhaven Hospice's first shop opened in Lymington, Oakhaven's shops have gained a reputation for excellence and quality at affordable prices. Oakhaven shops are an Aladdin’s cave filled with real treasures and the ultimate in recycling!
In each Oakhaven charity shop, you will find a great team of staff and volunteers working together to help you. They pride themselves on delivering first-class customer service and making each shop welcoming and enticing.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.