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Ernest Jones

4.5
(66 reviews)

Business Details

3 Westbury Mall, Fareham, HAM
PO16 0PE, United Kingdom
+44 1329 286540
https://www.ernestjones.co.uk/store/GB-REG/Fareham/EJ3036

About

JewellerWatch ShopWatch Repair ServiceJewellery Repair ServiceSignet Trading LTD
Inside Fareham Shopping Centre, you’ll find Ernest Jones located on Delme Square, right beside Costa Coffee and opposite Clarks. For convenient parking, we recommend the Centre’s multi-storey car park or the multi-storey parking on Osborn Road. When you visit, you’ll find high-end watch collections from leading names such as TAG Heuer, Bulova, and Rotary, together with an exquisite range of diamond jewellery from famed designers including Vera Wang and Tolkowsky. Alongside our expert diamond advice, we also host regular Le Vian events. Services include repairs, valuations and personalisation, and you can even book an appointment with a member of our friendly team, to help you find the perfect piece. We look forward to welcoming you soon.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Ernest Jones
3 Westbury Mall, Fareham, HAM
PO16 0PE, United Kingdom

Hours

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:30 PM
SundayClosed
12/25/20269:00 AM - 5:30 PM

Products & Services

3 lists · 25 items

Explore offerings from Ernest Jones on 3 Westbury Mall in Fareham, with popular repair & care services offsite available at this location.

Products - Watches

1 item

Watches
Watches
£100.00 - £53,000.00

There has never been a better time to explore the world of designer watches; discover watches from a range of iconic brands with Ernest Jones.

Ernest Jones Products

11 items

Diamond Rings
Diamond Rings
From £150

Explore the stunning collection of diamond rings at Ernest Jones, crafted to celebrate life’s most meaningful moments. Featuring carefully selected diamonds chosen for their brilliance and quality, each ring offers exceptional sparkle and refined style. From classic solitaires to modern designs, there’s a perfect ring for every occasion. Set in premium metals such as gold, white gold, and platinum, each piece is designed for lasting beauty, making it a timeless symbol of love and elegance.

Wedding Rings
Wedding Rings
From £95

Discover the collection of wedding rings at Ernest Jones, expertly crafted to represent everlasting love and commitment. Designed with quality and comfort in mind, each ring offers a timeless finish perfect for everyday wear. From classic bands to more detailed styles, there is a design to suit every preference. Crafted in premium metals such as gold, white gold, and platinum, these rings are made to be cherished for a lifetime, symbolising your journey together in style.

Engagement Rings

Discover the elegant collection of engagement rings at Ernest Jones, designed to mark life’s most meaningful moments. Each ring features carefully selected diamonds, chosen for their brilliance and quality, creating a truly captivating sparkle. From timeless solitaire designs to contemporary styles, there is something to suit every taste. Crafted in premium metals such as gold, white gold, and platinum, each piece is made for lasting beauty and comfort, making it the perfect symbol of love and commitment.

Gold Jewellery

Explore the elegant collection of gold jewellery at Ernest Jones, designed to bring timeless style to every occasion. Crafted from high-quality gold, each piece offers a radiant finish and lasting durability. From delicate everyday designs to bold statement pieces, the collection suits a variety of tastes and styles. Whether you're searching for a meaningful gift or a classic addition to your own collection, there’s something to suit every moment. Available in yellow gold, white gold, and rose gold, each piece is thoughtfully designed for both comfort and sophistication, making it perfect for everyday wear or special occasions.

Watches
Watches
From £44

Discover the refined collection of watches at Ernest Jones, designed to combine style with reliable performance. Crafted using high-quality materials, each timepiece offers durability, precision, and a sophisticated finish. From classic designs to modern styles, the range suits both everyday wear and special occasions. Featuring trusted brands and expertly made movements, every watch is created with attention to detail and comfort in mind. Perfect as a meaningful gift or a stylish personal accessory, Ernest Jones watches are made to be worn and appreciated for years to come, offering a timeless addition to any collection.

Smartwatches
Smartwatches
From £259

Explore the collection of smartwatches at Ernest Jones, designed to combine modern technology with sleek, everyday style. Crafted with high-quality materials, each smartwatch offers comfort, durability, and a sophisticated finish. From fitness tracking and health monitoring to seamless smartphone connectivity, these smartwatches are built to support your daily routine with ease. With a range of designs and finishes available, there’s something to suit every lifestyle and preference. Perfect for staying connected while on the go, Ernest Jones smartwatches offer both practicality and style, making them a versatile addition to any collection.

Silver Jewellery

Discover the beautiful collection of silver jewellery at Ernest Jones, designed to add effortless style to any look. Crafted from high-quality silver, each piece offers a bright, polished finish and lasting durability. From delicate everyday designs to more statement pieces, the collection caters to every style and occasion. Whether you're searching for a thoughtful gift or a versatile addition to your own collection, there’s something to suit every taste. Designed with comfort and attention to detail, Ernest Jones silver jewellery is perfect for everyday wear, offering timeless appeal that can be enjoyed for years to come.

Rings
Rings
From £35

Explore the versatile collection of rings at Ernest Jones, designed to suit every style and occasion. Crafted using high-quality materials, each piece offers a perfect blend of durability, comfort, and refined design. From simple, elegant bands to more detailed and eye-catching styles, the range caters to both everyday wear and special moments. Whether you're marking a milestone, choosing a meaningful gift, or adding to your personal collection, there’s a ring to suit every taste. Available in a variety of metals and finishes, each ring is designed with attention to detail, ensuring lasting beauty and a comfortable fit. Ernest Jones rings offer timeless appeal, making them perfect for everyday elegance or celebrating life’s special moments.

Necklaces
Necklaces
From £40

Discover the stunning collection of necklaces at Ernest Jones, designed to add the perfect finishing touch to any look. Crafted from high-quality materials, each piece offers a blend of elegance, durability, and everyday wearability. From delicate chains for a subtle, refined look to more statement designs that stand out, the collection caters to a variety of styles and occasions. Whether you’re dressing for a special event or enhancing your everyday outfit, there’s a necklace to suit your style. Available in a range of metals and finishes, each piece is thoughtfully designed with attention to detail and comfort in mind. Ernest Jones necklaces make the perfect gift or a timeless addition to your own jewellery collection, offering lasting beauty you can enjoy for years to come.

Bracelets
Bracelets
From £25

Explore the elegant collection of bracelets at Ernest Jones, designed to bring a refined finishing touch to any look. Crafted from high-quality materials, each piece combines durability with sophisticated style for everyday wear or special occasions. From delicate, understated designs to bold statement pieces, the collection offers something to suit every taste and personality. Perfect as a meaningful gift or a stylish addition to your own jewellery collection, each bracelet is created with comfort and attention to detail in mind. Available in a range of metals and finishes, Ernest Jones bracelets offer versatile style and lasting beauty, making them an essential accessory for any occasion.

Earrings
Earrings
From £20

Discover the elegant collection of earrings at Ernest Jones, designed to add the perfect finishing touch to any look. Crafted from high-quality materials, each pair offers a balance of style, comfort, and lasting durability. From classic studs and timeless hoops to more detailed statement designs, the range suits both everyday wear and special occasions. Whether you're looking for a subtle accessory or something to stand out, there’s a style to match every taste. Available in a variety of metals and finishes, Ernest Jones earrings are thoughtfully designed with attention to detail, making them a meaningful gift or a versatile addition to your jewellery collection.

Services

13 items

Repair & Care Services Offsite

Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.

Ring Sizing
Ring Sizing
From £59.95

Ring sizing completed off-site within 10 days. Suitable for gold, silver, platinum and palladium with a 12‑month guarantee included.

Jewellery Rhodium Plating

Rhodium plating restores white gold’s shine and protects against wear. Completed off-site in within 10 days.

Jewellery Repair Services
Jewellery Repair Services
Prices may vary depending on item type and work required

Jewellery repairs for rings, chains and settings. Free in‑store estimate.

Watch Servicing
Watch Servicing
From £49.95

Watch servicing to restore accuracy and reliability. Cleaning, lubrication and adjustment to extend lifespan.

Watch Repairs
Watch Repairs
Price and lead times vary depending on watch brand and work required

Watch repairs for straps, clasps, glass and mechanisms using high‑quality components.

Off-Site Jewellery & Watch Engraving

Off-site jewellery and watch engraving available in any store from £30 for our items or yours, sent to our Jewellery Quarter service centre with a 10 working day turnaround.

In-Store Watch Bracelet Adjustments
In-Store Watch Bracelet Adjustments
if watch is purchased elsewhere.

Bracelet adjustment for a comfortable fit. Free in‑store if watch was bought in store; charges may apply if watch was purchased elsewhere.

In-Store Jewellery Cleaning
In-Store Jewellery Cleaning

Free in-store jewellery cleaning (basic service). Deeper clean and polish available via chargeable send-away service.

Reviews

4.5
66 reviews
5 stars
51
4 stars
6
3 stars
3
2 stars
0
1 star
6
  • HH
    Hammy
    Sep 24, 2026
    5.0
    Came in yesterday to collect my omega watch. Wayne and Yvonne couldn't have been more helpful. The knowledge they have between them is second to none. My husband also purchased my eternity ring from them which they make sparkle anytime I'm passing. Would highly recommend them to everyone 🙂
  • GG
    Gillian Grover
    Sep 18, 2026
    5.0
    Today I was served by a lovely lady I think her name was Katie. Even though I didn't buy anything in the shop, the time and effort she took to help me make the right decision was outstanding and I will definitely be returning. It has been a long time since I have had such lovely customer service. If there is an employee of the month I think she should get it. X
  • ND
    Nick Durning
    Sep 13, 2026
    3.0
    Era în trecut un loc superb cu ceasuri bune și scumpe. De fapt mi-am cumpărat un Omega de aici în 2003 dar acum a decăzut mult. Nu mai vând lucruri bune dar în schimb numai lucruri ieftine ca Boss și Citizen. Cred că nimeni din zona lor nu are gust sau sunt săraci sau ceva de genul. După părerea mea, a scăzut în ceea ce privește calitatea și este o pierdere de timp să mergeți acolo.
  • HS
    H L Simpsontice
    Sep 6, 2026
    1.0
    I visited Ernest Jones in Fareham in January to purchase an upgrade to my engagement ring. The ring I was interested in was in the sale — a two-carat diamond ring advertised as being worth around £20,000, which we purchased for approximately £11,000. I was initially helped by a lovely sales assistant, Yvonne, who was extremely helpful and professional. Unfortunately, the experience with the store manager, Wayne, was very different. When we returned to the store to see the ring once it had arrived, I asked Yvonne whether she would receive the commission, as she was the person who had originally dealt with me and made the sale. Wayne immediately said that the commission might have to be split because he had “helped deal with it”. I found this particularly disappointing, as he had not been involved when I first registered my interest in the ring. Having worked in sales myself, I have never experienced a manager attempting to take part of a commission simply because they subsequently became involved in the transaction. Unfortunately, the problems continued after we purchased the ring. Within a couple of weeks, the diamond became loose and was visibly wobbling. We returned it to the store and it was sent away for repair. Within days of getting it back, the stone was wobbling again. When we returned to the store, I asked Wayne what our options were. Rather than discussing a refund, he produced another ring which was around £5,000 more expensive, although he said he could offer a further discount. At no point was I offered a refund. I now understand that, given how quickly the original ring had developed a significant fault, this should have been properly discussed as an option. Instead, we ultimately purchased the more expensive ring and paid considerably more money. Unfortunately, that ring then caused another problem. Within a couple of weeks of wearing it, my finger became extremely sore and irritated. I had made it very clear to the sales assistant when purchasing the ring that I am allergic to nickel. I therefore raised my concerns with the store. Wayne’s response was extremely frustrating. He was very defensive about the possibility of nickel, initially saying that the rings did not contain nickel, then saying that they did, and then referring to there being only 0.03% nickel. I explained that regardless of the percentage, something in the ring was clearly causing a reaction and that I had specifically made them aware of my allergy before purchasing it. I was told the ring would be put in the safe and sent away for ultrasonic cleaning and inspection. When I returned approximately a month later to find out what was happening, I discovered that the ring had simply been sitting in the safe and nothing had actually been done with it. Throughout this whole experience, I found Wayne to be extremely defensive, arrogant dismissive and unpleasant to deal with. I also witnessed him speaking rudely to members of his own staff. His attitude towards Yvonne and the way he appeared to try to take over the sale and potentially claim commission was particularly disappointing. After a great deal of back and forth with Ernest Jones, I ultimately did receive a full refund. However, this was only after considerable effort on my part. There was no compensation, goodwill gesture or meaningful apology for what had happened — despite the considerable amount of money involved, the repeated problems with the rings and the time and inconvenience caused. The fact that another ring had conveniently been found in my size, rather than a refund being offered when the original ring repeatedly failed, also left me feeling that the priority was retaining the sale rather than resolving the customer’s problem. I have purchased expensive jewellery before and would expect a completely different level of customer service when spending this kind of money. So when spending this sort of money go somewhere else! Yvonne was lovely and I have nothing but praise for her, but unfortunately the conduct of the store manager completely overshadowed the experience.
  • OS
    oleg shpega
    Sep 4, 2026
    5.0
    I would like to leave 5-star feedback for this lovely gentleman, who is amazing at his job. I’m a returning customer and would highly recommend this jewellery shop. You’ll get top-quality items and the best recommendations. Excellent service every time!

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