We are a national charity and the leading UK provider of breaks and holidays for disabled people and carers across two purpose-built centres. We create lasting experiences that stay with our guests long after they return home and we campaign for equal access to breaks and holidays.
Visit our Fair Oak charity shop and help support disabled people and their carers access a well-deserved respite break.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.