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Ernest Jones

4.4
(59 reviews)

Business Details

38a - 38b Swan Centre, Eastleigh, HAM
SO50 5SG, United Kingdom
+44 2380 616435
https://www.ernestjones.co.uk/store/EJ3204-Eastleigh

About

JewellerWatch ShopWatch Repair ServiceJewellery Repair ServiceSignet Trading LTD
Eastleigh’s Ernest Jones store is conveniently located on the ground floor of the Swan Shopping Centre, opposite H&M. We are just a 5-minute walk from the bus and train stations, but the centre also has plenty of ground and upper-level parking with direct lift and stair access. We stock a stunning selection of jewellery for every occasion, from diamond and bridal pieces by leading designers such as Neil Lane Bridal and Vera Wang, to stylish fashion jewellery from Fossil, Hugo Boss, Swarovski and Chamilla. You’ll also find a wide range of designer watch brands including Seiko, Rotary and Emporio Armani. In-store services include repairs, valuations and personalisation, and we also offer appointments with our team of experts who’ll be happy to assist you in finding the perfect piece. We look forward to welcoming you soon.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Ernest Jones
38a - 38b Swan Centre, Eastleigh, HAM
SO50 5SG, United Kingdom

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 5:00 PM
SundayClosed

Products & Services

2 lists · 14 items

Explore offerings from Ernest Jones on 38a - 38b Swan Centre in Eastleigh, with popular repair & care services offsite available at this location.

Products - Watches

1 item

Watches
Watches
£100.00 - £53,000.00

There has never been a better time to explore the world of designer watches; discover watches from a range of iconic brands with Ernest Jones.

Services

13 items

Repair & Care Services Offsite

Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.

Ring Sizing
Ring Sizing
From £59.95

Ring sizing completed off-site within 10 days. Suitable for gold, silver, platinum and palladium with a 12‑month guarantee included.

Jewellery Rhodium Plating

Rhodium plating restores white gold’s shine and protects against wear. Completed off-site in within 10 days.

Jewellery Repair Services
Jewellery Repair Services
Prices may vary depending on item type and work required

Jewellery repairs for rings, chains and settings. Free in‑store estimate.

Watch Servicing
Watch Servicing
From £49.95

Watch servicing to restore accuracy and reliability. Cleaning, lubrication and adjustment to extend lifespan.

Watch Repairs
Watch Repairs
Price and lead times vary depending on watch brand and work required

Watch repairs for straps, clasps, glass and mechanisms using high‑quality components.

Off-Site Jewellery & Watch Engraving

Off-site jewellery and watch engraving available in any store from £30 for our items or yours, sent to our Jewellery Quarter service centre with a 10 working day turnaround.

In-Store Watch Bracelet Adjustments
In-Store Watch Bracelet Adjustments
if watch is purchased elsewhere.

Bracelet adjustment for a comfortable fit. Free in‑store if watch was bought in store; charges may apply if watch was purchased elsewhere.

In-Store Jewellery Cleaning
In-Store Jewellery Cleaning

Free in-store jewellery cleaning (basic service). Deeper clean and polish available via chargeable send-away service.

Reviews

4.4
59 reviews
5 stars
36
4 stars
16
3 stars
2
2 stars
2
1 star
3
  • SS
    Sławomir Stępka
    Jun 6, 2026
    1.0
    Shocking quality! Diamond fell of from the ring after few months!!! They are not going to fix this unbelievable….
  • PR
    Paul Richardson
    Jun 1, 2026
    5.0
    Staff in your Eastleigh store are always super friendly and happy to help with any requests you may have.. thanks for adjusting my new watch today!
  • KS
    Karolina Stepka
    May 15, 2026
    1.0
    ABSOLUTELY SHOCKING QUALITY! AVOID THEM!! I paid £1,500 for a ring and the stone fell out after only 12 months. Ernest Jones blamed it on “accidental damage” and wanted another £150 to repair it. A ring at this price should last far longer. Even cheap jewellery is more durable. I would not recommend Ernest Jones — overpriced, poor quality, and no accountability. VERY DISAPPOINTED.
  • DB
    David Beeden
    Mar 30, 2025
    5.0
    Great customer service. Have brought some new watches and jewellery from here over the past month and has been dealt with efficiently. Watch straps have also been adjusted easily and quickly. Thankyou.
  • CG
    Catherine Gates
    Nov 30, 2016
    5.0
    Always really helpful lovely staff, thank you!

Frequently Asked Questions About Ernest Jones

What are the opening hours of Ernest Jones in Eastleigh?

Ernest Jones in Eastleigh is open Monday to Saturday from 9:00 AM to 5:00 PM and is closed on Sundays.

Where is Ernest Jones located within Eastleigh?

Ernest Jones is located on the ground floor of the Swan Shopping Centre, opposite H&M, in Eastleigh SO50 5SG.

Brand Certified Facts from Ernest Jones

This information is certified by Ernest Jones and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
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