Naomi and Jack's charity shop in Basingstoke. Shop from a huge range of clothing, bric-a-brac and more to support your local children's and young adults' hospices. We also accept donations of your pre-loved items to the shop!
Naomi and Jack’s is an independent charity offering expert palliative care for children and young adults at our purpose-built hospice and in the community.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.