Ernest Jones is located in Festival Place Shopping Centre, Basingstoke, and you can find our store on the ground floor, by Debenhams and close to the customer escalators. There’s plenty of parking on-site that offers easy access to the shops. Once inside, you’ll discover our extensive range of luxury watches from the likes of Raymond Weil, Rado and Longines, alongside a stunning selection of exclusive bridal and diamond jewellery from designers such as Tolkowsky, Leo Diamonds and Vera Wang. In-store services include appointments, repairs, valuations and personalisation, and our helpful team are always on hand to offer advice and to help you find that perfect piece. We look forward to welcoming you soon.
There has never been a better time to explore the world of designer watches; discover watches from a range of iconic brands with Ernest Jones.
Services
13 items
Repair & Care Services Offsite
Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.
Off-site jewellery and watch engraving available in any store from £30 for our items or yours, sent to our Jewellery Quarter service centre with a 10 working day turnaround.
Explore the stunning collection of diamond rings at Ernest Jones, crafted to celebrate life’s most meaningful moments. Featuring carefully selected diamonds chosen for their brilliance and quality, each ring offers exceptional sparkle and refined style.
From classic solitaires to modern designs, there’s a perfect ring for every occasion. Set in premium metals such as gold, white gold, and platinum, each piece is designed for lasting beauty, making it a timeless symbol of love and elegance.
Discover the collection of wedding rings at Ernest Jones, expertly crafted to represent everlasting love and commitment. Designed with quality and comfort in mind, each ring offers a timeless finish perfect for everyday wear.
From classic bands to more detailed styles, there is a design to suit every preference. Crafted in premium metals such as gold, white gold, and platinum, these rings are made to be cherished for a lifetime, symbolising your journey together in style.
Discover the elegant collection of engagement rings at Ernest Jones, designed to mark life’s most meaningful moments. Each ring features carefully selected diamonds, chosen for their brilliance and quality, creating a truly captivating sparkle.
From timeless solitaire designs to contemporary styles, there is something to suit every taste. Crafted in premium metals such as gold, white gold, and platinum, each piece is made for lasting beauty and comfort, making it the perfect symbol of love and commitment.
Explore the elegant collection of gold jewellery at Ernest Jones, designed to bring timeless style to every occasion. Crafted from high-quality gold, each piece offers a radiant finish and lasting durability.
From delicate everyday designs to bold statement pieces, the collection suits a variety of tastes and styles. Whether you're searching for a meaningful gift or a classic addition to your own collection, there’s something to suit every moment.
Available in yellow gold, white gold, and rose gold, each piece is thoughtfully designed for both comfort and sophistication, making it perfect for everyday wear or special occasions.
Discover the refined collection of watches at Ernest Jones, designed to combine style with reliable performance. Crafted using high-quality materials, each timepiece offers durability, precision, and a sophisticated finish.
From classic designs to modern styles, the range suits both everyday wear and special occasions. Featuring trusted brands and expertly made movements, every watch is created with attention to detail and comfort in mind.
Perfect as a meaningful gift or a stylish personal accessory, Ernest Jones watches are made to be worn and appreciated for years to come, offering a timeless addition to any collection.
Explore the collection of smartwatches at Ernest Jones, designed to combine modern technology with sleek, everyday style. Crafted with high-quality materials, each smartwatch offers comfort, durability, and a sophisticated finish.
From fitness tracking and health monitoring to seamless smartphone connectivity, these smartwatches are built to support your daily routine with ease. With a range of designs and finishes available, there’s something to suit every lifestyle and preference.
Perfect for staying connected while on the go, Ernest Jones smartwatches offer both practicality and style, making them a versatile addition to any collection.
Discover the beautiful collection of silver jewellery at Ernest Jones, designed to add effortless style to any look. Crafted from high-quality silver, each piece offers a bright, polished finish and lasting durability.
From delicate everyday designs to more statement pieces, the collection caters to every style and occasion. Whether you're searching for a thoughtful gift or a versatile addition to your own collection, there’s something to suit every taste.
Designed with comfort and attention to detail, Ernest Jones silver jewellery is perfect for everyday wear, offering timeless appeal that can be enjoyed for years to come.
Explore the versatile collection of rings at Ernest Jones, designed to suit every style and occasion. Crafted using high-quality materials, each piece offers a perfect blend of durability, comfort, and refined design.
From simple, elegant bands to more detailed and eye-catching styles, the range caters to both everyday wear and special moments. Whether you're marking a milestone, choosing a meaningful gift, or adding to your personal collection, there’s a ring to suit every taste.
Available in a variety of metals and finishes, each ring is designed with attention to detail, ensuring lasting beauty and a comfortable fit. Ernest Jones rings offer timeless appeal, making them perfect for everyday elegance or celebrating life’s special moments.
Discover the stunning collection of necklaces at Ernest Jones, designed to add the perfect finishing touch to any look. Crafted from high-quality materials, each piece offers a blend of elegance, durability, and everyday wearability.
From delicate chains for a subtle, refined look to more statement designs that stand out, the collection caters to a variety of styles and occasions. Whether you’re dressing for a special event or enhancing your everyday outfit, there’s a necklace to suit your style.
Available in a range of metals and finishes, each piece is thoughtfully designed with attention to detail and comfort in mind. Ernest Jones necklaces make the perfect gift or a timeless addition to your own jewellery collection, offering lasting beauty you can enjoy for years to come.
Explore the elegant collection of bracelets at Ernest Jones, designed to bring a refined finishing touch to any look. Crafted from high-quality materials, each piece combines durability with sophisticated style for everyday wear or special occasions.
From delicate, understated designs to bold statement pieces, the collection offers something to suit every taste and personality. Perfect as a meaningful gift or a stylish addition to your own jewellery collection, each bracelet is created with comfort and attention to detail in mind.
Available in a range of metals and finishes, Ernest Jones bracelets offer versatile style and lasting beauty, making them an essential accessory for any occasion.
Discover the elegant collection of earrings at Ernest Jones, designed to add the perfect finishing touch to any look. Crafted from high-quality materials, each pair offers a balance of style, comfort, and lasting durability.
From classic studs and timeless hoops to more detailed statement designs, the range suits both everyday wear and special occasions. Whether you're looking for a subtle accessory or something to stand out, there’s a style to match every taste.
Available in a variety of metals and finishes, Ernest Jones earrings are thoughtfully designed with attention to detail, making them a meaningful gift or a versatile addition to your jewellery collection.
Reviews
4.6
41 reviews
5 stars
31
4 stars
4
3 stars
5
2 stars0
1 star
1
ES
Edwin Sowah
6 days ago
5.0
Darcey was very respectful and very helpful to me today when I visited the store.
She was able to help me pick what I needed.
Thank you very much
TC
Teresa Clarke
Jul 28, 2026
5.0
After a very disappointing experience at the Reading store, I was feeling upset and anxious about having my engagement, wedding and eternity rings refreshed in time for our 30th wedding anniversary. It was pure fate that Kelly was covering from the Basingstoke store that day.
From the moment I met her, she reassured me that she would personally look after everything, and she absolutely did. I decided to move my business to Basingstoke because of the confidence she gave me, and it was the best decision I could have made.
Kelly is the perfect combination of professionalism, empathy and outstanding customer service. She kept me informed throughout the entire process, resolved every issue with genuine care and attention, and always made me feel like a valued customer. Nothing was ever too much trouble, and she consistently went above and beyond to ensure everything was perfect.
Thanks to Kelly, my faith in customer service and humanity was completely restored. She is an absolute credit to the company, a real asset to the Basingstoke store, and someone who clearly takes enormous pride in what she does. Thank you, Kelly, for making such an important milestone so special. You are truly exceptional.
SC
Standfast Clothing
Jul 30, 2025
5.0
Just picked up weddings rings for myself and my fiancé, and delighted with our experience. Very patient and friendly staff when we selected then, and the same when we picked them up and tried them on. The price was really good and I was able to use my Blue Light Card. Extra points for them having a slightly different style of ring ordered to the store for me to try in addition to the one I actually ordered, because I ended up choosing the alternative they suggested! Staff here are lovely. Really happy and highly recommended!
RC
Rich Norman (CuriousMrBear)
Oct 21, 2024
5.0
We popped in to Ernest Jones to make a simple enquiry about a window display item that was on sale. We left an hour later after purchasing it and having got in to conversation with the ladies in store. The ladies welcomed myself and my wife and were so lovely we sat with them and had a good old chat. Kelly was kind, helpful, easy to chat with, and genuinely enjoyed serving us I'm sure. It clearly makes a difference when you go in to shop with happy and cheerful staff. I'm pretty certain both our day and theirs was a bit sunnier for having made the effort to go in to the store. Thanks ladies.
KM
Kat Mynard
Oct 22, 2022
5.0
Kelly was super helpful. So attentive! Thank you again x
Ernest Jones is located on the ground floor of Festival Place Shopping Centre, Basingstoke, by Debenhams and close to the customer escalators.
What are the opening hours of Ernest Jones Basingstoke?
Ernest Jones is open Monday to Saturday from 9:30 AM to 6:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Ernest Jones offer in-store pickup and delivery services?
Yes, Ernest Jones offers in-store pickup, delivery, and no-contact delivery services for your convenience.
What kind of products can I find at Ernest Jones Basingstoke?
You can find a wide range of luxury watches from brands like Raymond Weil, Rado, and Longines, as well as exclusive bridal and diamond jewellery from designers such as Tolkowsky, Leo Diamonds, and Vera Wang.
Does Ernest Jones provide jewelry services such as repairs or valuations?
Yes, Ernest Jones offers in-store services including appointments, repairs, valuations, personalisation, and ring sizing.
Can I pay at Ernest Jones using debit cards or mobile NFC payments?
Yes, Ernest Jones accepts payments via debit cards and mobile NFC payments, and does not require cash only.
Are there parking facilities available at Festival Place Shopping Centre where Ernest Jones is located?
Yes, there is plenty of on-site parking at Festival Place Shopping Centre, offering easy access to the shops including Ernest Jones.
What nearby food options are available around Ernest Jones in Festival Place?
Nearby dining options include Gourmet Burger Kitchen, Slim Chickens, Five Guys, Pizza Hut, Côte Basingstoke, BrewDog Basingstoke, and Sushimaki sushi restaurant—great places to enjoy a meal before or after your visit.
Where can I grab a coffee near Ernest Jones in Festival Place?
Costa Coffee is located nearby, offering a perfect spot to relax with a coffee either before shopping or after visiting Ernest Jones.
How can nearby places like the Basingstoke Post Office or Santander bank help when visiting Ernest Jones?
Nearby places such as Basingstoke Post Office and Santander bank provide convenient options for postal services and banking needs while visiting Festival Place, making it easier to combine errands with your visit to Ernest Jones.
Brand Certified Facts from Ernest Jones
This information is certified by Ernest Jones and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 09, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: