H.Samuel Gloucester can be found on Southgate Street in the city centre, directly opposite Vodafone and just a couple of minutes from Longsmith Street car park. Inside, you’ll find a varied range of men’s and women’s watches from brands such as Armani Exchange, Hugo Boss and Bulova. The store also showcases an eye-catching selection of jewellery in Gloucester, including diamond pieces from Forever Diamond, Perfect Fit and Princessa, alongside fashionable accessories and gift ideas. Our team offers services including jewellery repairs, engraving and valuations, with the option to book a free in-store consultation for tailored advice.
Explore offerings from H. Samuel on 1-3 Southgate Street in Gloucester, with popular repair & care services offsite available at this location.
Services
12 items
Repair & Care Services Offsite
Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.
Our ring sizing services takes 10 working days. This can only be resized for gold, silver, platinum and palladium rings.
Non-precious metals cannot be resized.
There is a 12 month guarantee on all ring sizing.
*Please note this service is completed off site*
Restore the beauty and brilliance of your jewellery with our expert Cleaning and Polishing service. Everyday wear can leave precious metals scratched and gemstones looking dull, but our specialist care is designed to revive their original sparkle. Using professional cleaning, precision polishing, and high quality plating techniques, we gently remove imperfections and enhance shine, bringing your treasured pieces back to life so they look as stunning as the day you first wore them.
*Please note this service is completed off site*
Give your jewellery a flawless, high-shine finish with our professional Rhodium Plating service at H. Samuel and Ernest Jones. Designed especially for white gold, rhodium plating enhances brightness, adds a mirror-like shine, and helps protect against everyday wear.
Over time, jewellery can lose its original lustre, but our expert treatment restores a crisp, brilliant white finish while adding an extra layer of durability. Rhodium is a precious metal from the platinum family, valued for its strength and reflective qualities, making it ideal for keeping your rings, bracelets, and necklaces looking their best.
Whether you're refreshing a well-loved piece or maintaining the sparkle of something new, our specialist service ensures a refined, polished result that brings your jewellery back to life.
* Please note this service takes place ion an offsite location and will take 10 working days to complete.*
* Only available on white Gold Jewellery*
Prices may vary depending on item type and work required
Keep your treasured pieces in perfect condition with our expert Jewellery Repair service at H. Samuel and Ernest Jones. From ring resizing and chain repairs to clasp replacements and stone setting, our skilled specialists restore your jewellery with precision and care.
Each piece is carefully assessed and repaired using high quality materials, helping to preserve its beauty, durability, and sentimental value so you can enjoy wearing it for years to come.
Prices may vary depending on item type and work required however the team can provide a FREE price estimate if you bring your ring into your local store.
Keep your timepiece ticking perfectly with our Watch Battery Replacement and Reseal service at H. Samuel and Ernest Jones. Over time, watch batteries lose power and seals can weaken, affecting both performance and protection.
Our expert technicians carefully replace your battery and reseal your watch to help maintain its water resistance and reliability. Using professional tools and high quality components, we ensure your watch is restored with precision and care.
Trust us to keep your watch running smoothly, so you can rely on it every day.
Keep your timepiece performing at its best with our expert Watch Servicing at H. Samuel and Ernest Jones. Over time, watches can lose accuracy as internal components experience natural wear.
Our skilled technicians carry out a thorough service, including cleaning, lubrication, and precise adjustment of the movement to restore performance and reliability. Each watch is handled with expert care to help maintain its accuracy and extend its lifespan.
Trust our professional servicing to keep your watch running smoothly, so you can rely on it every day.
Price and lead times vary depending on watch brand and work required
Keep your timepiece in perfect condition with our expert Watch Repair service at H. Samuel and Ernest Jones. From damaged straps and broken clasps to faulty mechanisms and scratched glass, our skilled technicians are here to restore your watch with precision and care.
Each repair is carefully assessed and carried out using high quality components to ensure lasting performance and reliability. Whether it’s a minor fix or a more complex repair, we’ll help bring your watch back to its best.
Trust our specialists to give your watch the attention it deserves, so you can continue to wear it with confidence.
Add a personal touch to your treasured pieces with our Jewellery and Watch Engraving service at H. Samuel and Ernest Jones. Whether you’re marking a special date, name, or meaningful message, our expert engraving creates a lasting and unique finish.
Using precise techniques, we carefully engrave your chosen design onto a range of jewellery and watches, ensuring a clean, high quality result. Perfect for gifts or commemorating special moments, our engraving service transforms your piece into something truly one of a kind.
Create a lasting memory with a personal detail that will be cherished for years to come.
Ensure the perfect fit and comfort with our In Store Watch Bracelet Adjustment service at H. Samuel and Ernest Jones. Whether your watch feels too loose or too tight, our expert team can quickly resize the bracelet while you wait.
Using specialist tools and careful techniques, we remove or add links to achieve a secure, comfortable fit without compromising the design of your watch. Enjoy a personalised adjustment that helps your timepiece sit perfectly on your wrist, ready for everyday wear.
The bracelet adjustment is free of charge if the watch was purchased from EJ and HS. If the watch was purchased from elsewhere, this will be a £20 charge. We can adjust the bracelet of any watch that we sell and may be able to do so on other brands subject to bracelet types.
*Please note that the service is also subject to staff availability due to it being a skilled task that requires a trained team member.
Enjoy quick and convenient care with our In Store Watch Battery Replacement service at H. Samuel and Ernest Jones. If your watch has stopped or is losing time, our expert team can replace the battery while you shop.
Using professional tools and high quality batteries, we carefully fit a new power source to get your watch back up and running smoothly. Our efficient in store service helps ensure your timepiece is ready to wear again with minimal waiting time.
A watch battery replacement completed in store is from £9.99 This service is subject to staff availability due to it being a skilled task that requires a team member.
In-Store Jewellery Engraving
Free Basic Clean In-Store
Add a personal touch while you shop with our In Store Jewellery Engraving service at H. Samuel and Ernest Jones. Perfect for creating meaningful gifts or marking special occasions, our expert team can engrave your chosen message onto selected pieces while you wait.
Using precise engraving techniques, we ensure a clean and high quality finish that enhances your jewellery without compromising its design. Whether it is a name, date, or heartfelt message, we help you create something truly unique and memorable.
We cannot clean plated items, or pearls, opals, and emeralds in-store due to them being delicare in natrue. They would therefore need to be sent away for a chargeable clean and polish
Lifetime Battery Replacement
1 item
Lifetime Battery Replacement
£17.99
Enjoy peace of mind with our Lifetime Battery Replacement service at H. Samuel and Ernest Jones. Our experts will replace your watch battery whenever needed using high quality components, helping keep your timepiece running reliably for years to come.
Reviews
4.5
106 reviews
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Nigel Waterfield
May 7, 2026
5.0
Excellent service delivered by Sharon who was an exemplary ambassador for the H Samuel brand.
WJ
Wendy Jane
Apr 15, 2026
5.0
Fantastic customer service. I have bought several watches from here, the last being for my elderly father. I have been back to have links taken out and then put back in to fit my father’s wrist. Sharon and the staff have been so helpful and have provided useful information.
SK
Sara Kirby
Apr 10, 2026
5.0
I went into the store in Gloucester and spoke to Claire about a wedding ring I purchased back in late January. I was totally in love with the ring and so happy to have purchased it at a great price! Unfortunately over the last few months I have been suffering with arthritis in 3 fingers on my left hand, my ring finger being the biggest issue! 😣 With my wedding only 7 weeks away my ring was not going on my finger and I was really panicking. Claire was amazing and offered to exchange it for the next size up, which just happened to be in stock! I went into the store full of anxiety and worry and came away elated and excited to wear it in a few weeks time!
Fabulous customer service and she made me feel so at ease in my time of panic!
Absolute superstar 🌟
EE
Emily-Rose
Mar 21, 2026
5.0
Very helpful and friendly staff, Sharon did a great job helping us with a broken bracelet. 10/10
CC
Ceausu Catalina
Mar 19, 2026
5.0
Sharon was really nice and kind with me. She also helped me decide, so I am happy with the experience and the purchase 🙂
What are the regular opening hours of H. Samuel in Gloucester?
H. Samuel is open Monday to Saturday from 9:00 AM to 5:00 PM and is closed on Sundays.
Does H. Samuel offer in-store pickup and delivery services?
Yes, H. Samuel offers in-store pickup, delivery, and no-contact delivery services for customer convenience.
What type of products can I find at H. Samuel Gloucester?
You can find a selection of ladies and gents watches from top brands like Armani Exchange, Bulova, and Hugo Boss, as well as diamond jewelry from brands such as Forever Diamond and Princessa, plus a wide range of gifts and fashion jewelry.
Can I get engraving, repairs, or valuations done at H. Samuel Gloucester?
Yes, H. Samuel offers services including repairs, valuations, and engraving by friendly experts who can assist you during your visit.
Is it possible to book an appointment with an expert at H. Samuel Gloucester?
Yes, you can book a free appointment with one of H. Samuel's experts via their online booking page to get personalized assistance.
What are the holiday opening hours for H. Samuel Gloucester?
On specified holidays in 2025 and 2026, H. Samuel operates from 10:30 AM to 4:30 PM, except on Christmas Day and New Year's Day when it is closed.
Where is H. Samuel located in Gloucester, and is there nearby parking?
H. Samuel is located at 1-3 Southgate Street in Gloucester city centre, opposite Vodafone. The Longsmith Street car park is the nearest parking, just a 2-minute walk away.
Are there any restaurants near H. Samuel Gloucester where I can eat before or after shopping?
Yes, Tigers Eye Restaurant, a cocktail bar and sushi restaurant, is nearby, providing great dining options close to H. Samuel.
What nearby places can I visit for coffee around H. Samuel Gloucester?
Caffè Nero and Costa Coffee are nearby coffee shops where you can enjoy a beverage before or after visiting H. Samuel.
Can I visit other jewelry stores near H. Samuel Gloucester for comparison shopping or repairs?
Yes, several jewelry stores including David Christopher Jewellers, G. A. Baker and Son, and In-Time Watch & Jewellery Repairs are located near H. Samuel, offering additional options for shopping or services.
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