At the heart of the beautiful regency town of Cheltenham, you’ll find our new Moss store with everything you need for life well-dressed. Whether you’re after an outfit worthy of the big day or want to elevate your daily wardrobe, our style advisors are on hand to help you tailor your look with modern tailoring, considered casualwear and carefully curated accessories. As part of your visit to our brand-new space on the High Street, make sure you take in Cheltenham’s unique mix of traditional and new nestled against the Cotswolds, with lots of independent and much-loved shops and an incredible choice of spots to eat, drink and be entertained.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.