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Ernest Jones

4.4
(36 reviews)

Business Details

+44 1242 250837
https://www.ernestjones.co.uk/store/EJ3223-Cheltenham

About

JewellerWatch ShopWatch Repair ServiceJewellery Repair ServiceSignet Trading LTD
Located on the ground floor of Cheltenham’s Regent Arcade Shopping Centre, you’ll find Ernest Jones next to Yankee Candle and close to the High Street entrance. There’s ample multi-storey parking on-site which offers easy lift and escalator access. When you visit us, you’ll find an exquisite range of luxury and designer watches from Bulova, Gucci, Seiko, Tissot, and many others, plus an impressive collection of exclusive diamond jewellery from names including Tolkowsky, Neil Lane Bridal and Leo Diamonds. We also offer you repairs, servicing, and personalisation services, and you can book an appointment with a member of our friendly team to help you find the perfect piece. We look forward to welcoming you soon.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Ernest Jones
Unit 10 Regent Arcade, Cheltenham, GLS
GL50 1JZ, United Kingdom

Hours

Monday9:30 AM - 5:30 PM
Tuesday9:30 AM - 5:30 PM
Wednesday9:30 AM - 5:30 PM
Thursday9:30 AM - 5:30 PM
Friday9:30 AM - 5:30 PM
Saturday9:30 AM - 5:30 PM
Sunday11:00 AM - 4:00 PM
12/25/20269:30 AM - 5:30 PM

Products & Services

2 lists · 14 items

Explore offerings from Ernest Jones on Unit 10 Regent Arcade in Cheltenham, with popular repair & care services offsite available at this location.

Products - Watches

1 item

Watches
Watches
£100.00 - £53,000.00

There has never been a better time to explore the world of designer watches; discover watches from a range of iconic brands with Ernest Jones.

Services

13 items

Repair & Care Services Offsite

Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.

Ring Sizing
Ring Sizing
From £59.95

Ring sizing completed off-site within 10 days. Suitable for gold, silver, platinum and palladium with a 12‑month guarantee included.

Jewellery Rhodium Plating

Rhodium plating restores white gold’s shine and protects against wear. Completed off-site in within 10 days.

Jewellery Repair Services
Jewellery Repair Services
Prices may vary depending on item type and work required

Jewellery repairs for rings, chains and settings. Free in‑store estimate.

Watch Servicing
Watch Servicing
From £49.95

Watch servicing to restore accuracy and reliability. Cleaning, lubrication and adjustment to extend lifespan.

Watch Repairs
Watch Repairs
Price and lead times vary depending on watch brand and work required

Watch repairs for straps, clasps, glass and mechanisms using high‑quality components.

Off-Site Jewellery & Watch Engraving

Off-site jewellery and watch engraving available in any store from £30 for our items or yours, sent to our Jewellery Quarter service centre with a 10 working day turnaround.

In-Store Watch Bracelet Adjustments
In-Store Watch Bracelet Adjustments
if watch is purchased elsewhere.

Bracelet adjustment for a comfortable fit. Free in‑store if watch was bought in store; charges may apply if watch was purchased elsewhere.

In-Store Jewellery Cleaning
In-Store Jewellery Cleaning

Free in-store jewellery cleaning (basic service). Deeper clean and polish available via chargeable send-away service.

Reviews

4.4
36 reviews
5 stars
29
4 stars
1
3 stars
2
2 stars
0
1 star
4
  • MM
    Malcolm mcglynn
    4 days ago
    5.0
    Very helpfull as i needed some links taken out of a watch for my son for a wedding
  • TM
    Toby Marston
    Dec 9, 2023
    5.0
    Great service from Jenny on the run up to Xmas.
  • SB
    Samantha Bell-Roberts
    Jan 21, 2023
    5.0
    Very friendly and helpful staff will definitely be shopping there again 😊
  • PD
    Pete Driver
    Sep 1, 2018
    5.0
    Faultless... We went in to buy both our wedding rings. Neither were available on the day but the Manager, Mark measured our fingers ordered them for us I received a text next day to say they were ready. When we went to pick them up they cleaned my fiancé's engagement ring to match the new wedding ring, brilliant service. All the staff were very attentive, Mark in particular, we can't recommend this place enough

Brand Certified Facts from Ernest Jones

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Certified June 21, 2026Yext Knowledge Graph
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