Located on the ground floor of Cheltenham’s Regent Arcade Shopping Centre, you’ll find Ernest Jones next to Yankee Candle and close to the High Street entrance. There’s ample multi-storey parking on-site which offers easy lift and escalator access. When you visit us, you’ll find an exquisite range of luxury and designer watches from Bulova, Gucci, Seiko, Tissot, and many others, plus an impressive collection of exclusive diamond jewellery from names including Tolkowsky, Neil Lane Bridal and Leo Diamonds. We also offer you repairs, servicing, and personalisation services, and you can book an appointment with a member of our friendly team to help you find the perfect piece. We look forward to welcoming you soon.
There has never been a better time to explore the world of designer watches; discover watches from a range of iconic brands with Ernest Jones.
Services
13 items
Repair & Care Services Offsite
Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.
Off-site jewellery and watch engraving available in any store from £30 for our items or yours, sent to our Jewellery Quarter service centre with a 10 working day turnaround.
Bespoke jewellery design to create a unique piece. In‑store consultation required.
In-Store Jewellery Cleaning
Free in-store jewellery cleaning (basic service). Deeper clean and polish available via chargeable send-away service.
Reviews
4.4
36 reviews
5 stars
29
4 stars
1
3 stars
2
2 stars0
1 star
4
MM
Malcolm mcglynn
4 days ago
5.0
Very helpfull as i needed some links taken out of a watch for my son for a wedding
TM
Toby Marston
Dec 9, 2023
5.0
Great service from Jenny on the run up to Xmas.
SB
Samantha Bell-Roberts
Jan 21, 2023
5.0
Very friendly and helpful staff will definitely be shopping there again 😊
PD
Pete Driver
Sep 1, 2018
5.0
Faultless... We went in to buy both our wedding rings. Neither were available on the day but the Manager, Mark measured our fingers ordered them for us I received a text next day to say they were ready. When we went to pick them up they cleaned my fiancé's engagement ring to match the new wedding ring, brilliant service. All the staff were very attentive, Mark in particular, we can't recommend this place enough
This information is certified by Ernest Jones and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: