Goldsmiths is a business with more than 230 years of tradition and experience. We are one of the leading luxury jewellery and watch retailers in the UK, with showrooms in every major town and city. We are proud to be part of the worldwide network of Official Rolex Retailers. The showroom also stocks other luxury brands such as; Longines, Tudor, Hublot, Rado, Tissot, Raymond Weil, Mappin_Webb, Fope, Jenny Packham, Goldsmiths, Gucci, Oris, Wolf, Grand Seiko, Kiki McDonough, DOXA, William Wood. The featured brands in the showroom are revised regularly, kindly enquire for further details.
I had an amazing experience shopping at this boutiue last week. I dont remember the name of the SA but he was very proffessional, helped me try a Rolex, answered all my questions patiently and offered to buy one on the spot, which was a bit surprising. I took a week time as it was a big decision and ended up buying it following week. The lady who assisted me with sales process was also very professional, helped me size the bracelet.
Very pleased overall, and I highly recommend this store.
AA
Adam
Sep 5, 2026
5.0
My fiancé and I had a wonderful experience here today buying our wedding bands with Charlie, really knows his stuff and did a fantastic job
EP
Emma Parkin
Aug 18, 2026
1.0
Cannot get hold of anyone at Goldsmiths via the phone or Live Chat
Absolutely dreadful Customer Service
JB
Jenny Bowen
Aug 5, 2026
1.0
Went in as got a locket for my mums birthday present. When opened it had all scratches on it. They never apologised for this or offered to take money off , for the Inconvenience or put it right. Was then told sliver scratches easily, like they was accusing me of doing it. I will never shop here again, the lady was very rude how she dealt with it too. The lady who looked at the locket, knew their was scratches on it and said nothing. As she quickly showed me, so to me feels like she knew and didn't want me to see. Terrible customer service.
AS
Ajif Sheikh
Jul 30, 2026
1.0
I went to Store to purchase a Rolex.The sale assistant finally decided to get off his phone and I was told all Rolex watches a in store are for display only and not for sale apart from the Preowned Rolex watches which are well overpriced secondhand watches.To even be considered for a Rolex at these stores you would have to spend Thousands to even be considered for a watch.So I decided to go down to Hatton Garden and got the watch I was looking for without all the waffle about display pieces.To be honest don’t waste your time visiting these stores to spend your hard earned money as you’ll leave disappointed.
Goldsmiths offers luxury jewellery and watches, including brands such as Rolex, Longines, Tudor, Hublot, Gucci, and more.
Where is Goldsmiths located?
Goldsmiths is located at Unit 319, Thurrock Lakeside Shopping Centre, West Thurrock, Essex, RM20 2ZH, UK.
What are the opening hours of Goldsmiths?
Goldsmiths is open Monday to Friday from 10:00 to 21:00, Saturdays from 09:00 to 21:00, and Sundays from 11:00 to 17:00.
How can I contact Goldsmiths?
You can contact Goldsmiths by phone at +44 1708 861125 or via email at 063@goldsmiths.co.uk.
Is Goldsmiths an official retailer for any specific watch brands?
Yes, Goldsmiths is an Official Rolex Retailer and stocks other luxury watch brands as well.
Does Goldsmiths have an online presence?
Yes, Goldsmiths' website can be visited at http://www.goldsmiths.co.uk/.
What nearby places can visitors check out when visiting Goldsmiths at Lakeside Shopping Centre?
Nearby places include Santander bank for financial services, Joe Delucci's Gelato for a sweet treat, and Creams Cafe Lakeside for desserts and coffee, making a visit to Goldsmiths convenient and enjoyable.
Where can I find food and refreshments near Goldsmiths?
Near Goldsmiths, you can enjoy treats at Joe Delucci's Gelato, Creams Cafe Lakeside, Millie's Cookies bakery, or dine at KFC located within the shopping centre.
Are there other retail stores near Goldsmiths at Lakeside Shopping Centre?
Yes, nearby retail stores include BOSS Menswear Store, Boots pharmacy, Moss Bros clothing, The Watch Lab, and various shoe stores such as schuh Kids, Deichmann, Linzi Shoes, and Kurt Geiger Lakeside.
Can I access personal care and beauty services near Goldsmiths?
Yes, nearby you will find InWonderland Lakeside beauty salon and spa, Supercuts hair salon and barber, Clarins Boots Grays beauty product supplier, and The Body Shop for cosmetic and beauty supplies.
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