Mallard Jewellers & Pawnbrokers Basildon has been an independent family jewellers since 1932, specialising in luxury pre-owned watches and pre-owned diamond jewellery.
Our team are highly trained and passionate professionals. Whether you come into our friendly shop to choose an engagement ring, or if you need a watch battery changed, you can be sure that the Mallards Team will go out of our way to help, and offer the best service and advice.
Our team can also advise and quote for a range of repairs to both jewellery and watches
As well as our stores, you can visit our website to browse pre-owned jewellery and watches across our nationwide stores and get exclusive discounts with free UK delivery on orders over £50.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.