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H. Samuel

4.7
(218 reviews)

Business Details

1 Trinity Square, Colchester, ESS
CO1 1JR, United Kingdom
+44 1206 761997
https://www.hsamuel.co.uk/store/HS4062-Colchester

About

JewellerWatch ShopWatch Repair ServiceJewellery Repair ServiceSignet Trading LTD
You’ll find H.Samuel next to Laura Ashley on Trinity Square, just off the High Street, in the centre of Colchester. There’s plenty of nearby parking including St. Mary’s multi-storey and Vineyard Street car park. In-store, you’ll discover a great selection of ladies and gents fashion and fitness watches from iconic brands including Accurist, Armani Exchange and Timex IQ+. We also have a wide range of stylish jewellery for every occasion, as well as dazzling diamond collections from top brands such as Forever Diamond, Perfect Fit and Princessa. Our Perfect Piercing studio is your one-stop shop to create your dream ear stack. Buy a pair of piercing earrings and get your ears pierced in our Colchester store for free. If you need a hand finding the perfect piece to suit your taste and budget, or you want to discuss repairs, valuations or personalisation, book a free appointment with one of our friendly experts. We look forward to seeing you soon.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H. Samuel
1 Trinity Square, Colchester, ESS
CO1 1JR, United Kingdom

Hours

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:30 PM
Sunday10:00 AM - 4:00 PM
12/25/20269:00 AM - 5:30 PM

Products & Services

2 lists · 14 items

Explore offerings from H. Samuel on 1 Trinity Square in Colchester, with popular repair & care services offsite available at this location.

Services

13 items

Repair & Care Services Offsite

Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.

Ring Sizing
Ring Sizing
From £59.95

Ring sizing completed off-site within 10 days. Suitable for gold, silver, platinum and palladium with a 12‑month guarantee included.

Jewellery Rhodium Plating

Rhodium plating restores white gold’s shine and protects against wear. Completed off-site in within 10 days.

Jewellery Repair Services
Jewellery Repair Services
Prices may vary depending on item type and work required

Jewellery repairs for rings, chains and settings. Free in‑store estimate.

Watch Servicing
Watch Servicing
From £49.95

Watch servicing to restore accuracy and reliability. Cleaning, lubrication and adjustment to extend lifespan.

Watch Repairs
Watch Repairs
Price and lead times vary depending on watch brand and work required

Watch repairs for straps, clasps, glass and mechanisms using high‑quality components.

Off-Site Jewellery & Watch Engraving

Off-site jewellery and watch engraving available in any store from £30 for our items or yours, sent to our Jewellery Quarter service centre with a 10 working day turnaround.

In-Store Watch Bracelet Adjustments
In-Store Watch Bracelet Adjustments
if watch is purchased elsewhere.

Bracelet adjustment for a comfortable fit. Free in‑store if watch was bought in store; charges may apply if watch was purchased elsewhere.

In-Store Jewellery Cleaning
In-Store Jewellery Cleaning

Free in-store jewellery cleaning (basic service). Deeper clean and polish available via chargeable send-away service.

Lifetime Battery Replacement

1 item

Lifetime Battery Replacement
Lifetime Battery Replacement
From £17.99

Lifetime battery replacement to keep your watch running reliably, using high‑quality components for lasting performance.

Reviews

4.7
218 reviews
5 stars
184
4 stars
14
3 stars
8
2 stars
3
1 star
9
  • PT
    Prinesh Thapa
    Jun 14, 2026
    5.0
    We have the same shirt snoopy is awesome
  • JH
    Joanna Herron
    May 24, 2026
    5.0
    Becca and the ladies at H.Samuel were so helpful and attentive and we walked away with the perfect bracelet for Prom. Thank you so much for the guidance and care you gave and for helping us get excited about this special occasion
  • S1
    Stiklebac 1
    May 2, 2026
    5.0
    I’d like to say a big thank you to Jen. She really went out of her way to help me today, and honestly she saved the day for me. I’m very grateful for all the help and I’d also like to thank the rest of the staff as well. Thank you
  • MM
    Morbalus
    Apr 12, 2026
    5.0
    A kind and patient staff who gave honest advice about my perches. Jen in particular took time to assist us.
  • ST
    Sade Teixeira
    Apr 11, 2026
    5.0
    I visited the store today with a faulty item and was assisted by Jennifer, who truly went above and beyond to resolve the issue. She was incredibly kind, helpful, and professional throughout the entire process. I really appreciate the excellent customer service. Thank you again!

Frequently Asked Questions About H. Samuel

Do you do ear piercings?

Our ear piercing service is available at selected H. Samuel stores, to find out what store near you provides this service click book an appointment to find out more.

Do you accept drop-ins/walk-ins for ear piercings?

Yes, H. Samuel does walk-in piercing appointments. You can come into the store at any time to get your ears pierced. We would recommend booking in advance, just in case it’s a busy day. To book in at the Perfect Piercing studio: call the store or book an appointment online.

Brand Certified Facts from H. Samuel

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