Located in Culver Square Shopping Centre in Colchester, you’ll find Ernest Jones on Shewell Walk next to JD Sports and Superdry. The store is easily accessible on foot and just a short walk from the bus park, train station and plenty of car parks. In-store you can discover our fabulous diamond collections from leading designers including Le Vian, Neil Lane Bridal and Arctic Light, as well as our stunning range of luxury watches from iconic brands such as TAG Heuer, Gucci, Longines and Raymond Weil. The store is at its busiest from Friday to Sunday, so we would recommend booking an appointment with one of our experts if you would like some help with an extra special purchase, or to discuss watch and jewellery repairs, finance options, valuations and engraving services. We look forward to welcoming you soon
There has never been a better time to explore the world of designer watches; discover watches from a range of iconic brands with Ernest Jones.
Services
13 items
Repair & Care Services Offsite
Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.
Off-site jewellery and watch engraving available in any store from £30 for our items or yours, sent to our Jewellery Quarter service centre with a 10 working day turnaround.
Bespoke jewellery design to create a unique piece. In‑store consultation required.
In-Store Jewellery Cleaning
Free in-store jewellery cleaning (basic service). Deeper clean and polish available via chargeable send-away service.
Reviews
4.5
96 reviews
5 stars
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Alex CB
May 30, 2026
5.0
Absolutely brilliant experience with Ernest Jones Colchester. Olivia and the other sales reps were helpful and assisted me with Custom orders and other jewellery items. I have bought all my jewellery products from here and they haven’t let me down. Thanks Alex
CG
Craig Gande
Apr 20, 2026
5.0
Staff are excellent at the Colchester store. I was met by Laura who assisted me in choosing a replacement wedding ring. I was impressed initially that she could guess my ring size by looking at my hand, and even more impressed that Laura was spot on when she used the measure. It was the exact size. Very friendly, not pushy and offered various types and price ranges to choose from. The ring was ordered and collected today after a very short wait for the ring to come in. I was met by Laura and other members of staff whose names I did not get but all very pleasant and helpful.
I would definitely shop here again.
Thank you.
RR
R
Feb 10, 2026
5.0
I had a wonderful experience thanks to Catherine at the Ernest Jones in Colchester . She was extremely helpful, friendly, and truly went above and beyond to assist me. Nothing was too much trouble, and she made the whole experience smooth and enjoyable. Customer service like this is rare is a real credit to the store. I would highly recommend asking for Catherine if you visit.
JB
James Bottomley
Jan 11, 2026
5.0
Super helpful, ordered in exactly what I needed including size changes of jewelry, would recommend.
TH
Thomas Howell
Jul 7, 2024
5.0
Posting on behalf of my mum -
After having an issue with my engagement ring purchased from Ernest Jones, Sam the Branch Manager @ Colchester has gone above and beyond with her customer service to have my ring replaced. Her compassion and empathy is unmatched. All the staff members were all lovely and very welcoming.
Thank you again! Julia Howell
What are the opening hours of Ernest Jones in Colchester?
Ernest Jones is open from 9:00 AM to 5:00 PM Monday through Saturday, and from 10:30 AM to 4:00 PM on Sundays.
Where is Ernest Jones located in Colchester?
Ernest Jones is located at 1 Shewell Walk in Culver Square Shopping Centre, Colchester CO1 1WG, next to JD Sports and Superdry.
What types of products does Ernest Jones offer?
Ernest Jones offers a fabulous collection of diamond jewellery from designers like Le Vian, Neil Lane Bridal, and Arctic Light, as well as luxury watches from brands such as TAG Heuer, Gucci, Longines, and Raymond Weil.
Does Ernest Jones provide any repair or servicing options?
Yes, Ernest Jones offers services including ring sizing and jewellery and watch repairs.
What pickup and delivery services are available at Ernest Jones?
Ernest Jones offers in-store pickup, delivery, and no-contact delivery options.
Can I book an appointment for special purchases or services at Ernest Jones?
While appointments are not required, booking an appointment with an expert is recommended during busy times from Friday to Sunday for special purchases, repairs, valuations, engraving services, or finance discussions.
Which nearby stores can I visit before or after shopping at Ernest Jones?
Nearby you can visit Superdry for fashion accessories, Menkind for unique gifts, and Hotel Chocolat for chocolates and desserts, making for a well-rounded shopping experience.
How accessible is Ernest Jones via public transport?
Ernest Jones is within a short walk from the Colchester bus park and train station, making it easily accessible by public transport.
Are there any nearby eateries around Ernest Jones?
Yes, you can enjoy nearby food options such as Wild Vitality Juices for smoothies, The Hot Sausage Company for fast food, and Greggs for bakery items, perfect for a meal before or after your visit.
What other jewelry stores are located near Ernest Jones?
Goldsmiths is a nearby jewelry store where you can explore additional selections of fine jewellery and watches.
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