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Ernest Jones

4.5
(96 reviews)

Business Details

1 Shewell Walk, Colchester, ESS
CO1 1WG, United Kingdom
+44 1206 710595
https://www.ernestjones.co.uk/store/EJ3174-Colchester

About

JewellerWatch ShopWatch Repair ServiceJewellery Repair ServiceSignet Trading LTD
Located in Culver Square Shopping Centre in Colchester, you’ll find Ernest Jones on Shewell Walk next to JD Sports and Superdry. The store is easily accessible on foot and just a short walk from the bus park, train station and plenty of car parks. In-store you can discover our fabulous diamond collections from leading designers including Le Vian, Neil Lane Bridal and Arctic Light, as well as our stunning range of luxury watches from iconic brands such as TAG Heuer, Gucci, Longines and Raymond Weil. The store is at its busiest from Friday to Sunday, so we would recommend booking an appointment with one of our experts if you would like some help with an extra special purchase, or to discuss watch and jewellery repairs, finance options, valuations and engraving services. We look forward to welcoming you soon

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Ernest Jones
1 Shewell Walk, Colchester, ESS
CO1 1WG, United Kingdom

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 5:00 PM
Sunday10:30 AM - 4:00 PM
12/25/20269:00 AM - 5:00 PM

Products & Services

2 lists · 14 items

Explore offerings from Ernest Jones on 1 Shewell Walk in Colchester, with popular repair & care services offsite available at this location.

Products - Watches

1 item

Watches
Watches
£100.00 - £53,000.00

There has never been a better time to explore the world of designer watches; discover watches from a range of iconic brands with Ernest Jones.

Services

13 items

Repair & Care Services Offsite

Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.

Ring Sizing
Ring Sizing
From £59.95

Ring sizing completed off-site within 10 days. Suitable for gold, silver, platinum and palladium with a 12‑month guarantee included.

Jewellery Rhodium Plating

Rhodium plating restores white gold’s shine and protects against wear. Completed off-site in within 10 days.

Jewellery Repair Services
Jewellery Repair Services
Prices may vary depending on item type and work required

Jewellery repairs for rings, chains and settings. Free in‑store estimate.

Watch Servicing
Watch Servicing
From £49.95

Watch servicing to restore accuracy and reliability. Cleaning, lubrication and adjustment to extend lifespan.

Watch Repairs
Watch Repairs
Price and lead times vary depending on watch brand and work required

Watch repairs for straps, clasps, glass and mechanisms using high‑quality components.

Off-Site Jewellery & Watch Engraving

Off-site jewellery and watch engraving available in any store from £30 for our items or yours, sent to our Jewellery Quarter service centre with a 10 working day turnaround.

In-Store Watch Bracelet Adjustments
In-Store Watch Bracelet Adjustments
if watch is purchased elsewhere.

Bracelet adjustment for a comfortable fit. Free in‑store if watch was bought in store; charges may apply if watch was purchased elsewhere.

In-Store Jewellery Cleaning
In-Store Jewellery Cleaning

Free in-store jewellery cleaning (basic service). Deeper clean and polish available via chargeable send-away service.

Reviews

4.5
96 reviews
5 stars
74
4 stars
11
3 stars
4
2 stars
2
1 star
5
  • AC
    Alex CB
    May 30, 2026
    5.0
    Absolutely brilliant experience with Ernest Jones Colchester. Olivia and the other sales reps were helpful and assisted me with Custom orders and other jewellery items. I have bought all my jewellery products from here and they haven’t let me down. Thanks Alex
  • CG
    Craig Gande
    Apr 20, 2026
    5.0
    Staff are excellent at the Colchester store. I was met by Laura who assisted me in choosing a replacement wedding ring. I was impressed initially that she could guess my ring size by looking at my hand, and even more impressed that Laura was spot on when she used the measure. It was the exact size. Very friendly, not pushy and offered various types and price ranges to choose from. The ring was ordered and collected today after a very short wait for the ring to come in. I was met by Laura and other members of staff whose names I did not get but all very pleasant and helpful. I would definitely shop here again. Thank you.
  • RR
    R
    Feb 10, 2026
    5.0
    I had a wonderful experience thanks to Catherine at the Ernest Jones in Colchester . She was extremely helpful, friendly, and truly went above and beyond to assist me. Nothing was too much trouble, and she made the whole experience smooth and enjoyable. Customer service like this is rare is a real credit to the store. I would highly recommend asking for Catherine if you visit.
  • JB
    James Bottomley
    Jan 11, 2026
    5.0
    Super helpful, ordered in exactly what I needed including size changes of jewelry, would recommend.
  • TH
    Thomas Howell
    Jul 7, 2024
    5.0
    Posting on behalf of my mum - After having an issue with my engagement ring purchased from Ernest Jones, Sam the Branch Manager @ Colchester has gone above and beyond with her customer service to have my ring replaced. Her compassion and empathy is unmatched. All the staff members were all lovely and very welcoming. Thank you again! Julia Howell

Frequently Asked Questions About Ernest Jones

What are the opening hours of Ernest Jones in Colchester?

Ernest Jones is open from 9:00 AM to 5:00 PM Monday through Saturday, and from 10:30 AM to 4:00 PM on Sundays.

Where is Ernest Jones located in Colchester?

Ernest Jones is located at 1 Shewell Walk in Culver Square Shopping Centre, Colchester CO1 1WG, next to JD Sports and Superdry.

Brand Certified Facts from Ernest Jones

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Certified June 21, 2026Yext Knowledge Graph
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