Department StoreBeauty Supply StoreCafeClothing ShopShoe Shop
Since opening the first store in York in 1890, we have been running an independent family owned department store for over 100 years. Expanding into other locations; Helmsley, Beverley and Gainsborough, Browns have created an experience within their stores, where a stunning selection of products and services are on offer within one concept.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.