Now open in the heart of Westbourne.
Prama is a Dorset based Charity, which supports hundreds of older people at home (PramaCARE), as well as in the local community through its expanding range of community groups and Telephone Support to older people, those living with Dementia and their carers across BCP and the wider area in East and North Dorset (PramaLIFE).
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.