This is a shop that doesn’t have a section for Men’s clothes. So why is it you allow the husbands and boyfriends into the female changing room to sit down and watch us ? I find it very uncomfortable walking past all those men sitting in front of the mirrors right in the middle of the room and I am sure a lot of other silent women do too. There is no need for it. I have no problem if they are in there trying on clothes too, but they’re not. They are in there for no reason other than to wait for their other halves. Please review this and ask why men are allowed to sit around a place where we are getting undressed . I find I can’t come out of the cubicle to use the big mirrors when they’re in there, it’s intimidating and absolutely no reason they should be there. Put couches outside the waiting room.
Returning an unwanted item?
We hope you love what you've ordered, but if you're not 100% satisfied with any item, we've made our returns simple:
-You can return any item within 28 days, including sale items or items purchased with promotional discounts. (Your 28 days start from the date on your receipt, or from the date when you received/collected any items you bought online).
-Items must be unworn and in their original condition.
-Items must be returned with a valid dispatch note (online purchases) or a valid receipt/proof of purchase (in-store purchases).
-All refunds will be issued to the original method of payment and in the original tender currency (unless otherwise stated).
Please note: We are unable to accept any items that have been returned outside of the time period above, or that are worn or in an unsellable condition. For a full list of refund exceptions, visit our Help Centre for more info: https://help-uk.newlook.com/hc/en-gb/articles/360015244592-What-is-your-returns-policy-
What is New Look's returns policy?
You can return any item within 28 days in original, unworn condition with valid proof of purchase. Refunds will be made to the original payment method.
Does New Look offer in-store pickup?
Yes, New Look provides in-store pickup services for your convenience.
What are New Look's opening hours?
New Look is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:30 AM to 4:30 PM.
Where is New Look located?
New Look is located at Unit N, Castlepoint Shopping Centre, Bournemouth, BH8 9UZ, United Kingdom.
What payment methods are accepted at New Look?
New Look accepts American Express, Android Pay, Apple Pay, Cash, Diners Club, Maestro, Mastercard, and Visa.
Is New Look wheelchair accessible?
Yes, New Look has wheelchair accessible entrances and parking.
What types of clothing and items does New Look offer?
New Look offers affordable, on-trend clothing and accessories for women, men, and kids including knee high boots, dresses, coats, and party dresses.
What are some nearby dining options when visiting New Look at Castlepoint?
Nearby dining options include Five Guys Burgers and Fries and Nando's Portuguese Restaurant, perfect for grabbing a meal before or after shopping.
Which nearby stores complement New Look for a complete shopping experience?
Nearby stores like Accessorize Monsoon, River Island, and JD Sports offer fashion accessories, clothing, and sportswear to complement your visit to New Look.
Are there other amenities near New Look at Castlepoint Shopping Centre to enhance my visit?
Yes, the Castlepoint Shopping Park offers a wide range of shops, and services like Marks and Spencers for groceries, Benefit Cosmetics Brow Bar for beauty needs, and M&S Cafe for refreshments.
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