Tommy Hilfiger is one of the world’s leading designer lifestyle brands and is internationally recognized for celebrating the essence of classic American cool style, featuring preppy with a twist designs. Founded in 1985, Tommy Hilfiger delivers premium styling, quality and value to consumers worldwide under the Tommy Hilfiger and Tommy Jeans brands, with a breadth of collections including Hilfiger Collection, Tommy Hilfiger Tailored, men’s, women’s and kids’ sportswear, denim, accessories, and footwear.
Shitty customer service for 3 days I have not confirmed the return of the purchased product despite the fact that the woman said that I would get it after leaving the store because they have poor coverage and so far I have not received anything. A rude woman should learn customer service. I love this brand but I will never go back.
SK
Shivani Khokher
May 3, 2026
5.0
Today I had a wonderful experience at Tommy Hilfiger, thanks to Shrushti. She provided exceptional service—very polite, attentive, and genuinely helpful throughout our visit. Her positive attitude and professionalism made our shopping experience truly enjoyable. She went above and beyond to assist us, and it really stood out. Highly appreciate her excellent customer service!
RT
Rohit Tomar
Nov 30, 2025
5.0
I had an excellent experience at the Tommy Hilfiger outlet. Scott provided outstanding service—professional, attentive, and very knowledgeable. His friendly and helpful approach made my visit seamless and enjoyable.
I truly appreciate the exceptional service and will definitely return. Highly recommended!
II
Ingmar
Apr 14, 2025
5.0
Just wanted to give my compliments to the staff of this store. I’ve visited many Tommy Hilfiger stores but this is the first one where the staff comes off friendly without being pushy. At other shops I often had the feeling like the staff was automatically assuming I’d buy something and if I didn’t they’d look me out of the store. Didn’t happen here. Staff was friendly, they let me know they were around for help, but then they just let me browse and take my time. They helped me with finding a jacket. They didn’t had it in stock but were more than willing to let me fit something else (similar jacket) to see which size I had to order online. If the staff reads this: thank you! When I am in the city again I know where to shop. The stock was excellent as usual.
JJ
Jason
Mar 19, 2025
5.0
Attentive, polite, & considerate store assistants who deliver great customer service. Felt well-taken care of when being asked if I needed any help or sizes. Staff go above and beyond to ensure customers leave satisfied and fulfilled.
I also received friendly and useful advice about the clothing and styling options on the garments available.
Store is also well-maintained & clean with a healthy selection of garments to browse.
What type of brand is Tommy Hilfiger in Edinburgh?
Tommy Hilfiger in Edinburgh is a leading designer lifestyle brand known worldwide for classic American cool style with preppy twists.
Where is Tommy Hilfiger located in Edinburgh?
It is located at 317 St James Crescent, Edinburgh, with the postal code EH1 3AE, United Kingdom.
What are the store hours for Tommy Hilfiger in Edinburgh?
The store is open Monday to Saturday from 9:00 AM to 8:00 PM and Sunday from 10:00 AM to 6:00 PM, with specific holiday hours detailed on their website.
Does Tommy Hilfiger Edinburgh offer in-store pickup?
Yes, they offer in-store pickup as part of their pickup and delivery services.
What payment methods are accepted at Tommy Hilfiger Edinburgh?
Payments accepted include Alipay, American Express, Android Pay, Apple Pay, cash, Klarna, Maestro, MasterCard, Visa, and V Pay.
How can I contact Tommy Hilfiger Edinburgh?
You can contact them via phone at +44 131 374 4911 or email at thstore.edinburgh@tommy.com.
What categories of products does Tommy Hilfiger Edinburgh offer?
They offer men's and women's clothing, jeans, shoes, fashion accessories, and collections such as Tommy Jeans and Hilfiger Collection.
Which popular stores are located near Tommy Hilfiger Edinburgh?
Nearby stores include Bershka, Calvin Klein, BOSS Menswear Store, H&M, and Polo Ralph Lauren Edinburgh.
Are there dining options near Tommy Hilfiger Edinburgh?
Yes, nearby dining options include SOLERNO pizza restaurant, The Botanist Edinburgh, The Real Greek, Subway, Ka Pao Edinburgh, and Pho Vietnamese restaurant.
What entertainment venues are close to Tommy Hilfiger Edinburgh?
Nearby entertainment venues include The Botanist Edinburgh music venue and Everyman Edinburgh cinema and theater.
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