Shaw Trust is a national charity working to create brighter futures for the people and communities we serve. We support people by providing employment opportunities, skills development training, and health and wellbeing services across the UK. By shopping with us, you'll help us investing back into community projects such as our social enterprises, Shaw Trust academy schools, national volunteering scheme and establishing Community Hubs in the communities we serve. The Seaham shop sells pre-loved clothes, books, bric-a-brac and new seasonal items.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.