This profile is uncertified and using publicly sourced data
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Business Details
About
Charity Shop
Crook shop opened in June 2016. The Hospice retail team transformed a vacant unit in Hope Street into a bright and welcoming retail space, packed full of high quality new and pre-loved goods. From clothing, shoes and accessories, to books, homeware and toys –there is something for everyone.
In recent years, the Hospice has its expanded its reach across the whole of County Durham and we have seen an increasing number of Crook and Wear Valley residents access our services. The Crook shop will be the public face of the Hospice in this community, while raising vital funds for our services.
Location
St Cuthbert's Hospice Crook Charity Shop
72 Hope St, Crook, DUR
DL15 9HT, United Kingdom
Hours
Monday9:30 AM - 4:00 PM
Tuesday9:30 AM - 4:00 PM
Wednesday9:30 AM - 4:00 PM
Thursday9:30 AM - 4:00 PM
Friday9:30 AM - 4:00 PM
Saturday9:30 AM - 4:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.