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Ernest Jones

4.0
(180 reviews)

Business Details

+44138477685
https://www.ernestjones.co.uk/store/EJ3203-West%20Midlands

About

JewellerWatch ShopWatch Repair ServiceJewellery Repair ServiceSignet Trading LTD
Situated in the Lower Mall of the intu Merry Hill Shopping Centre in Brierley Hill, you’ll find the Ernest Jones store directly opposite River Island. The Centre has extensive car parking, and the lifts and escalators give you convenient access to our store. If you’re looking for a gift for a loved one or a special treat for yourself, you’ll be spoilt for choice with our stunning jewellery and watch collection. You’ll find luxury watches from designer brands including TAG Heuer, Baume & Mercier, Longines and Versace, as well as a stunning selection of diamond jewellery from sought-after names like Le Vian, Vera Wang and Arctic Light. We also provide repairs, valuations and personalisation services, and you can book an appointment with one of our friendly and knowledgeable team who’ll be happy to help. We look forward to welcoming you soon.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Ernest Jones
Unit L89, Merry Hill Shopping Centre, West Midlands, DUD
DY5 1QX, United Kingdom

Hours

Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 7:00 PM
Sunday11:00 AM - 5:00 PM
12/25/20269:00 AM - 8:00 PM

Products & Services

2 lists · 14 items

Explore offerings from Ernest Jones on Unit L89, Merry Hill Shopping Centre in West Midlands, with popular repair & care services offsite available at this location.

Products - Watches

1 item

Watches
Watches
£100.00 - £53,000.00

There has never been a better time to explore the world of designer watches; discover watches from a range of iconic brands with Ernest Jones.

Services

13 items

Repair & Care Services Offsite

Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.

Ring Sizing
Ring Sizing
From £59.95

Ring sizing completed off-site within 10 days. Suitable for gold, silver, platinum and palladium with a 12‑month guarantee included.

Jewellery Rhodium Plating

Rhodium plating restores white gold’s shine and protects against wear. Completed off-site in within 10 days.

Jewellery Repair Services
Jewellery Repair Services
Prices may vary depending on item type and work required

Jewellery repairs for rings, chains and settings. Free in‑store estimate.

Watch Servicing
Watch Servicing
From £49.95

Watch servicing to restore accuracy and reliability. Cleaning, lubrication and adjustment to extend lifespan.

Watch Repairs
Watch Repairs
Price and lead times vary depending on watch brand and work required

Watch repairs for straps, clasps, glass and mechanisms using high‑quality components.

Off-Site Jewellery & Watch Engraving

Off-site jewellery and watch engraving available in any store from £30 for our items or yours, sent to our Jewellery Quarter service centre with a 10 working day turnaround.

In-Store Watch Bracelet Adjustments
In-Store Watch Bracelet Adjustments
if watch is purchased elsewhere.

Bracelet adjustment for a comfortable fit. Free in‑store if watch was bought in store; charges may apply if watch was purchased elsewhere.

In-Store Jewellery Cleaning
In-Store Jewellery Cleaning

Free in-store jewellery cleaning (basic service). Deeper clean and polish available via chargeable send-away service.

Reviews

4.0
180 reviews
5 stars
114
4 stars
23
3 stars
9
2 stars
3
1 star
31
  • BP
    Beth Pewton
    Jun 8, 2026
    5.0
    What an amazing experience. Chrissie was a dream! Her knowledge of diamonds and gold was wonderful and helped us decide what we needed . I will definitely be back, sooner rather than later
  • CK
    Callum Kinsella
    May 17, 2026
    5.0
    Haseeb was fantastic while serving me for my watch. Great experience and self conduct!
  • SH
    Shoaib “Ess” Hassem
    May 16, 2026
    1.0
    I went to buy a watch today, and the old woman in there said they don't price match. When it states on their website they do.
  • DT
    David Tantrum
    May 11, 2026
    5.0
    Very good service couldn't look after me so much. Very helpful.
  • SB
    Sam Buckingham
    Apr 26, 2026
    5.0
    Amazing customer service from Chrissie. She is a very experienced lady who was really patient with me and helped me choose my beautiful ring. Thank you so much Chrissie.

Frequently Asked Questions About Ernest Jones

Where is Ernest Jones located within the Merry Hill Shopping Centre?

Ernest Jones is situated in Unit L89, Lower Mall of the intu Merry Hill Shopping Centre, directly opposite River Island in Brierley Hill, West Midlands.

What are the opening hours of Ernest Jones at Merry Hill Shopping Centre?

Ernest Jones is open Monday to Friday from 9:00 AM to 8:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 11:00 AM to 5:00 PM.

Brand Certified Facts from Ernest Jones

This information is certified by Ernest Jones and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
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