You’ll find Ernest Jones on Level 2 of the intu Westfield Shopping Centre in Derby, opposite Debenhams and Next. The Centre has four car parks, each with direct access to the shops via customer lifts and escalators. In-store, you’ll find our extensive collection of iconic watch brands including the likes of Breitling, Omega, Baume and Mercier and Bell & Ross. We also stock a beautiful selection of diamond jewellery from famed designers such as Tolkowsky, Vera Wang and Arctic Light. Whether you are looking for a treat for yourself, or a special gift for a loved one, our team of jewellery experts will be happy to help you find the perfect piece. You can book an appointment for help and advice, or to discuss repairs, valuations and personalisation services. We look forward to welcoming you soon.
There has never been a better time to explore the world of designer watches; discover watches from a range of iconic brands with Ernest Jones.
Reviews
4.3
68 reviews
5 stars
47
4 stars
9
3 stars
2
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1 star
8
GO
Gerry Orme
Sep 26, 2023
5.0
I had been quoted various prices to have my 1974 Omega Speedmaster 'Moonwatch' serviced and overhauled. Thinking (wrongly!) that these quotes would be cheaper than Omega agents, I asked Ernest Jones to give me a price. Incredibly, the quote was less than elsewhere and, within reason, at a fixed price which included the replacement of worn parts. I had one call from E.J. letting me know that my watch was on its way to Switzerland where Omega had original parts. Yes, it was with Omega for 9 months but I've owned it from new and this is not an everyday wristwatch. It came back with a small bag of replaced parts and looked like new. Coincidentally, it was Vicki who took charge of my watch and Vicki who handed it back to me. She clearly knew her watches and I'd unhesitatingly suggest you drop in and talk to her or her colleagues if you want proper repairs carried out at an honest price.
LH
Lee Harrold
Aug 4, 2023
1.0
Went in Thursday 27th July.
The store was dead with two young staff members (male and female) chatting and leaning over the display case.
Neither stopped their conversation or approached us. We looped round past them and we're never acknowledged.
I'm not spending £4-8k on a watch from a dealership who cannot provide basic manners and courtesy. I'd begrudge letting these 'salespersons' getting a commission, so just go online.
NM
Nicky Mills
Oct 16, 2020
5.0
Customer service was exceptional and very friendly staff, they made me feel very special and they were very helpful, I would definitely recommend.
What are the opening hours for Ernest Jones in Derby?
Ernest Jones in Derby is open Monday to Wednesday from 9:00 to 18:00, Thursday and Friday from 9:00 to 20:00, Saturday from 9:00 to 19:00, and Sunday from 10:30 to 16:30.
Where is Ernest Jones located in Derby?
Ernest Jones is located on Level 2, SU215 East Mall, Derbion Centre, Derby, Derby Westfield, DE1 2PQ, UK, opposite Debenhams and Next.
What types of products can I find at Ernest Jones?
You can find an extensive collection of iconic watch brands like Breitling, Omega, Baume and Mercier, Bell & Ross, and a beautiful selection of diamond jewellery from designers such as Tolkowsky, Vera Wang, and Arctic Light at Ernest Jones.
Does Ernest Jones offer any services like repairs or ring sizing?
Yes, Ernest Jones offers services including jewellery repairs, watch repairs, valuations, personalisation services, and ring sizing.
Can I book an appointment at Ernest Jones for personalised advice or repairs?
Yes, you can book an appointment for help and advice, repairs, valuations, and personalisation services at Ernest Jones.
Is there parking available at or near Ernest Jones?
Yes, the Derbion Centre, where Ernest Jones is located, has four car parks with direct access to shops via customer lifts and escalators.
What payment methods does Ernest Jones accept?
Ernest Jones accepts debit cards and mobile NFC payments. They do not require cash-only payments.
Can I get a delivery or in-store pickup for purchases from Ernest Jones?
Yes, Ernest Jones offers delivery and in-store pickup services. However, same-day delivery and curbside pickup are not available.
How can nearby stores like Marks & Spencer or Jessops help during a visit to Ernest Jones?
Nearby stores such as Marks & Spencer and Jessops in the Derbion Centre provide additional shopping options, making it convenient to combine your jewellery visit with fashion, photography, or other retail needs.
What nearby travel agencies can assist if I plan to travel after visiting Ernest Jones?
Nearby travel agencies like The Co-operative Travel, Virgin Holidays, Your Co-op Travel Derby, and TUI in the Derbion Centre can help you book and plan your trips after visiting Ernest Jones.
Are there any nearby shops where I can find gifts or cosmetics after shopping at Ernest Jones?
Yes, nearby shops including Birthdays (gift shop) and Rituals Cosmetics (cosmetic and beauty supplies) offer great options for gifts or beauty products after your visit to Ernest Jones.
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