Question 1

What is your returns policy?

Accepted Answer

Returning an unwanted item?

We hope you love what you've ordered, but if you're not 100% satisfied with any item, we've made our returns simple:

-You can return any item within 28 days, including sale items or items purchased with promotional discounts. (Your 28 days start from the date on your receipt, or from the date when you received/collected any items you bought online).

-Items must be unworn and in their original condition.
-Items must be returned with a valid dispatch note (online purchases) or a valid receipt/proof of purchase (in-store purchases). 
-All refunds will be issued to the original method of payment and in the original tender currency (unless otherwise stated).

Please note: We are unable to accept any items that have been returned outside of the time period above, or that are worn or in an unsellable condition. For a full list of refund exceptions, visit our Help Centre for more info: https://help-uk.newlook.com/hc/en-gb/articles/360015244592-What-is-your-returns-policy-

Question 2

What are the store hours for New Look in Darlington?

Accepted Answer

New Look Darlington is open Monday to Saturday from 9:00 AM to 5:30 PM, and on Sunday from 10:30 AM to 4:30 PM.

Question 3

Does New Look offer in-store pickup for online orders?

Accepted Answer

Yes, New Look Darlington offers in-store pickup service for online purchases.

Question 4

What is New Look's returns policy?

Accepted Answer

You can return any item within 28 days from the date of purchase or receipt. Items must be unworn, in original condition, and returned with a valid proof of purchase. Refunds are issued to the original payment method.

Question 5

What types of clothing and accessories does New Look offer?

Accepted Answer

New Look offers affordable, on-trend clothing and accessories for women, men, and kids, including boots, dresses, coats, and fashion accessories.

Question 6

Where is New Look Darlington located?

Accepted Answer

New Look Darlington is located at Unit 44-47, Cornmill Shopping Centre, Darlington, DL1 1LS, United Kingdom.

Question 7

What payment methods are accepted at New Look Darlington?

Accepted Answer

The store accepts American Express, Android Pay, Apple Pay, Cash, Diners Club, Maestro, MasterCard, and Visa.

Question 8

Is New Look Darlington wheelchair accessible?

Accepted Answer

Yes, New Look Darlington has a wheelchair accessible entrance and parking.

Question 9

What nearby dining options are close to New Look Darlington?

Accepted Answer

Nearby dining options include Taipan Asia (British, Thai, and Asian fusion restaurant), Aspire (bar and restaurant), Burger King (fast food), The William Stead (pub and coffee shop), and Esquires Coffee (cafe and breakfast spot).

Question 10

Where can I find coffee shops near New Look in Darlington?

Accepted Answer

Close to New Look, you can enjoy coffee at Esquires Coffee, Billy Bunters Coffee House, and The William Stead pub which also serves coffee.

Question 11

Are there other clothing stores near New Look in Darlington?

Accepted Answer

Yes, other clothing stores nearby include Yours Clothing, Mango, Sports Direct, and Shoe Zone, offering a variety of fashion options for different styles and needs.

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