Due to the coronavirus, we have taken the decision to close all RNLI shops, museums and visitor centres, including the College in Poole, with immediate effect. Our lifeboat stations remain operational and we will continue to respond to those in need but will not be open to visitors.
Our lifeboats will continue to launch to those in peril at sea – and they need your support more than ever.
We hope to re-open soon but in the meantime, we would appreciate your continued support by visiting our online shop.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.