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H. Samuel

4.0
(159 reviews)

Business Details

8 The Precinct, Coventry, COV
CV1 1DE, United Kingdom
+44 2476 224538
https://www.hsamuel.co.uk/store/HS4475-Coventry

About

JewellerWatch ShopWatch Repair ServiceJewellery Repair ServiceSignet Trading LTD
Visit H.Samuel in Coventry, located in the Upper Precinct shopping area beneath the ramp, close to Virgin Media and the O2 store. The store is easily accessible, with nearby parking available at West Orchards and the Belgrade Theatre car parks. Explore a wide choice of watches in Coventry from brands including Calvin Klein, Hugo Boss and Fitbit, alongside a beautiful selection of jewellery for every occasion. Discover diamond collections from Emmy London, Enchanted Disney and Forever Diamond. Our Coventry store also offers jewellery repairs, engraving, valuations and ear piercing. Book a free consultation with our in-store specialists for expert guidance.

Details

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Location

H. Samuel
8 The Precinct, Coventry, COV
CV1 1DE, United Kingdom

Hours

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:30 PM
Sunday11:00 AM - 4:00 PM
12/25/20269:00 AM - 5:30 PM

Products & Services

3 lists · 15 items

Explore offerings from H. Samuel on 8 The Precinct in Coventry, with popular repair & care services offsite available at this location.

Services

13 items

Repair & Care Services Offsite

Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.

Ring Sizing

Our ring sizing services takes 10 working days. This can only be resized for gold, silver, platinum and palladium rings. Non-precious metals cannot be resized. There is a 12 month guarantee on all ring sizing. *Please note this service is completed off site*

Jewellery Cleaning & Polishing

Restore the beauty and brilliance of your jewellery with our expert Cleaning and Polishing service. Everyday wear can leave precious metals scratched and gemstones looking dull, but our specialist care is designed to revive their original sparkle. Using professional cleaning, precision polishing, and high quality plating techniques, we gently remove imperfections and enhance shine, bringing your treasured pieces back to life so they look as stunning as the day you first wore them. *Please note this service is completed off site*

Jewellery Rhodium Plating

Give your jewellery a flawless, high-shine finish with our professional Rhodium Plating service at H. Samuel and Ernest Jones. Designed especially for white gold, rhodium plating enhances brightness, adds a mirror-like shine, and helps protect against everyday wear. Over time, jewellery can lose its original lustre, but our expert treatment restores a crisp, brilliant white finish while adding an extra layer of durability. Rhodium is a precious metal from the platinum family, valued for its strength and reflective qualities, making it ideal for keeping your rings, bracelets, and necklaces looking their best. Whether you're refreshing a well-loved piece or maintaining the sparkle of something new, our specialist service ensures a refined, polished result that brings your jewellery back to life. * Please note this service takes place ion an offsite location and will take 10 working days to complete.* * Only available on white Gold Jewellery*

Jewellery Repair Services
Jewellery Repair Services
Prices may vary depending on item type and work required

Keep your treasured pieces in perfect condition with our expert Jewellery Repair service at H. Samuel and Ernest Jones. From ring resizing and chain repairs to clasp replacements and stone setting, our skilled specialists restore your jewellery with precision and care. Each piece is carefully assessed and repaired using high quality materials, helping to preserve its beauty, durability, and sentimental value so you can enjoy wearing it for years to come. Prices may vary depending on item type and work required however the team can provide a FREE price estimate if you bring your ring into your local store.

Watch Battery Replacement & Reseal

Keep your timepiece ticking perfectly with our Watch Battery Replacement and Reseal service at H. Samuel and Ernest Jones. Over time, watch batteries lose power and seals can weaken, affecting both performance and protection. Our expert technicians carefully replace your battery and reseal your watch to help maintain its water resistance and reliability. Using professional tools and high quality components, we ensure your watch is restored with precision and care. Trust us to keep your watch running smoothly, so you can rely on it every day.

Watch Servicing

Keep your timepiece performing at its best with our expert Watch Servicing at H. Samuel and Ernest Jones. Over time, watches can lose accuracy as internal components experience natural wear. Our skilled technicians carry out a thorough service, including cleaning, lubrication, and precise adjustment of the movement to restore performance and reliability. Each watch is handled with expert care to help maintain its accuracy and extend its lifespan. Trust our professional servicing to keep your watch running smoothly, so you can rely on it every day.

Watch Repairs
Watch Repairs
Price and lead times vary depending on watch brand and work required

Keep your timepiece in perfect condition with our expert Watch Repair service at H. Samuel and Ernest Jones. From damaged straps and broken clasps to faulty mechanisms and scratched glass, our skilled technicians are here to restore your watch with precision and care. Each repair is carefully assessed and carried out using high quality components to ensure lasting performance and reliability. Whether it’s a minor fix or a more complex repair, we’ll help bring your watch back to its best. Trust our specialists to give your watch the attention it deserves, so you can continue to wear it with confidence.

Jewellery & Watch Engraving

Add a personal touch to your treasured pieces with our Jewellery and Watch Engraving service at H. Samuel and Ernest Jones. Whether you’re marking a special date, name, or meaningful message, our expert engraving creates a lasting and unique finish. Using precise techniques, we carefully engrave your chosen design onto a range of jewellery and watches, ensuring a clean, high quality result. Perfect for gifts or commemorating special moments, our engraving service transforms your piece into something truly one of a kind. Create a lasting memory with a personal detail that will be cherished for years to come.

In-Store Watch Bracelet Adjustments
In-Store Watch Bracelet Adjustments
if watch is purchased elsewhere.

Ensure the perfect fit and comfort with our In Store Watch Bracelet Adjustment service at H. Samuel and Ernest Jones. Whether your watch feels too loose or too tight, our expert team can quickly resize the bracelet while you wait. Using specialist tools and careful techniques, we remove or add links to achieve a secure, comfortable fit without compromising the design of your watch. Enjoy a personalised adjustment that helps your timepiece sit perfectly on your wrist, ready for everyday wear. The bracelet adjustment is free of charge if the watch was purchased from EJ and HS. If the watch was purchased from elsewhere, this will be a £20 charge. We can adjust the bracelet of any watch that we sell and may be able to do so on other brands subject to bracelet types. *Please note that the service is also subject to staff availability due to it being a skilled task that requires a trained team member.

In-Store Watch Battery Replacement

Enjoy quick and convenient care with our In Store Watch Battery Replacement service at H. Samuel and Ernest Jones. If your watch has stopped or is losing time, our expert team can replace the battery while you shop. Using professional tools and high quality batteries, we carefully fit a new power source to get your watch back up and running smoothly. Our efficient in store service helps ensure your timepiece is ready to wear again with minimal waiting time. A watch battery replacement completed in store is from £9.99 This service is subject to staff availability due to it being a skilled task that requires a team member.

In-Store Jewellery Engraving
In-Store Jewellery Engraving
Free Basic Clean In-Store

Add a personal touch while you shop with our In Store Jewellery Engraving service at H. Samuel and Ernest Jones. Perfect for creating meaningful gifts or marking special occasions, our expert team can engrave your chosen message onto selected pieces while you wait. Using precise engraving techniques, we ensure a clean and high quality finish that enhances your jewellery without compromising its design. Whether it is a name, date, or heartfelt message, we help you create something truly unique and memorable. We cannot clean plated items, or pearls, opals, and emeralds in-store due to them being delicare in natrue. They would therefore need to be sent away for a chargeable clean and polish

Bespoke Jewellery Design

Create something truly unique with our Bespoke Jewellery Design service at H. Samuel and Ernest Jones. Whether you are marking a special occasion or bringing a personal vision to life, our expert team will guide you through every step of the design process. From selecting precious metals and gemstones to refining the final details, we work with you to craft a piece that reflects your individual style and story. Thoughtfully designed and expertly created, your bespoke jewellery will be as meaningful as it is beautiful, made to be treasured for years to come. Please note that completely bespoke designs are only available in store as consultation with designers as well as wax molds will need to be reviewed.

Lifetime Battery Replacement

1 item

Lifetime Battery Replacement
Lifetime Battery Replacement
£17.99

Enjoy peace of mind with our Lifetime Battery Replacement service at H. Samuel and Ernest Jones. Our experts will replace your watch battery whenever needed using high quality components, helping keep your timepiece running reliably for years to come.

Ear Piercing

1 item

Ear Piercing
Ear Piercing
Free service when buying a pair of piercing earrings.

Enjoy a safe, quick, and professional experience with our Ear Piercing service at H. Samuel and Ernest Jones. Whether it is your first piercing or an additional one, our trained specialists provide expert care using hygienic techniques and high quality equipment. We offer a range of stylish starter earrings to suit your look, ensuring both comfort and confidence from the moment your piercing is done. With a focus on safety and customer care, we make the experience as smooth and reassuring as possible. Free service when you buy any pair of piercing earrings. Plus a 20% off voucher for your next pair of full priced earrings 3 months following your piercing

Reviews

4.0
159 reviews
5 stars
90
4 stars
27
3 stars
18
2 stars
6
1 star
18
  • MJ
    Mimi J
    Jun 2, 2026
    1.0
    I orderd a watch online and it was delieverd. I was unable to set up all the features despite downloading the instructions with the qr code. I walked up to the indian man behind the watch counter and he was very helpful and attentive but wasnt able to change the day setting, so he informed me he would ask his manager. As he walked towards two white women and they started laughing, almost like they had placed a bet if he would come over. It was very rude and made me feel unconfortable. As he asked them what i came in for, neither of them looked at me and greeted me with any common courtesy. One lady grabbed the watched and started to fiddle, the other scanned the qr code and told me i could follow the instructions there. She was very condesending. I informed her i already have done that i am unsure on how to set the day. They confirmed that its always set as sunday and the little icons flash for the following day. During this whole time neither made eye contact, or greeted me or spoke to me with the courtesy and respect one would expect from people in customer facing roles. I thanked them for the time and the man for being supportive and walked out. Their (the two women, particularly the younger one with unhygenic nails) attitude was terrible and they need a re fresh on their customer service training. As i walked in both sat there staring, one nearly got up, but there was no smile or polite interaction. If they are unable to look cutomers in the face and eyes, and speak respectfully then they need to work in the back office, with no interaction with anyone!
  • JA
    Jessica A
    May 6, 2026
    1.0
    Not impressed with after-sales service in here at all. My engagement ring, bought from this store, broke within 2 years of wear, not even being worn every day. I went in to complain, and the sales assistant told me repair of the broken claw and replacement of a small stone would cost £250… And even said “we’ll clean it at the same time” with a lead time of six weeks to boot! It was also identified within the shop that there was a crack in my ring where it had been re-sized by them, so their repairs are clearly sub-standard. I have now gone directly to the Jewellery Quarter for repair, which was at a fifth of the price with a week’s turnaround. I strongly discourage people from using H Samuel for anything other than a costume jewellery purchase.
  • RG
    Richard Garlick
    Jul 5, 2018
    5.0
    When I went in the staff there were all talking to other customers but the moment one staff member became free they came to talk to me to help me find what I was looking for. I did find what I was looking for and the day later I came back to buy it so was served by different staff however they were still just as friendly (without it being forced) and helpful.

Frequently Asked Questions About H. Samuel

Do you do ear piercings?

Our ear piercing service is available at selected H. Samuel stores, to find out what store near you provides this service click book an appointment to find out more.

Do you accept drop-ins/walk-ins for ear piercings?

Yes, H. Samuel does walk-in piercing appointments. You can come into the store at any time to get your ears pierced. We would recommend booking in advance, just in case it’s a busy day. To book in at the Perfect Piercing studio: call the store or book an appointment online.

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